Been with bank 40 years and I keep getting Screwed, they tell you to keep X amount and you get no…read morebank fees, been doing that for years now if you are not on welfare you got to pay, did not know the bank is going broke, but screw the working class and people on pension, If I did not have all my banking with them I would be gone , so now when people ask about the Nat Bank I will tell them to stay away , and the BEST part they don't give a dam Shame on you NATIONAL BANK

Horrible bank to deal with. Tellers are rude and don't seem to pay attention or even know what they…read moreare doing for that matter. Paying off a loan through them was a nervous endeavor, the woman I made transactions always seem to make a mistake halfway through a transaction, could never answer the simplest of questions and didn't seem to be paying attention every time I dealt with her as I had to constantly repeat myself. I cringed having to give these people money and am over the moon happy to be done doing business with the Saint John N.B branch.

Wasn't very impressed. Had a loan there years ago for a vehicle, but due to financial issues I had…read moreto speed sell it so I could pay off the remainder of my debt without missing a payment. I had about $1200 left on my loan, took on the measly $1500 I made and told them to clear my loan out and pay it off with that amount. They said they would, and I went away to the US to visit relatives for 3 months only to come back and find out that $1500 was just sitting in my account and they didn't use a cent of it towards my loan. Meaning my credit was damaged for 3 months of missed payments AND I had to pay the interest on it all. Was not satisfied at all. Closed my account with them immediately and took my business elsewhere.

Very poor customer service. I felt very unwelcome, and like my presence was actually an…read moreinconvenience to staff. I wanted to move my accounts from a bank to the credit union but no one would talk to me about it. I was given a brochure. I went back a second time a few weeks later to try again to see if someone would talk to me and again felt very unwelcome by staff. I'll stick with my bank.

I thought this was the cutest little VW Bug that was parked in front of the bank. Cute that it is…read morealso a police car.

DO NOT GO TO THE NORTH-END RBC; i went into rbc to make a bank account and was sat with someone…read morewithin 15 mins, the problem was the guys i was sat with was super rude and acted as if i was inconveniencing him. he asked for my I.D so he could start the bank account process, so i handed it to him.. when he was done looking at it and typeing in my info he tossed it at me like i wasn't a person, and i had to pick it up myself off the floor. he didnt say sorry or even bat an eyelash. so i got really angry and stormed out. i went to the rbc bank uptown and had a wonderful time and got my bank account set up in a matter of 15 mins.