Alesha Stephens has always been very helpful and knowledgeable her help is always appreciate.read more

Outstanding customer service representative "Mandi". She answered all of my questions throughly and…read morecompletely so that I understood my issue. THANK YOU so much for your help. SINCERELY, a very happy customer

Mike has been doing this for many years and knows the details of the products that he represents…read more He does not hound you with phone calls, but will spend all of the time that you need to answer questions. He cares about his clients. If you're looking for a quality insurance agent, he's your guy!

From the owner: Norman "Mike" Raupp independent insurance agent/broker since 1999 providing many insurance options…read morefor you and your family's needs. My services include: Health Insurance, Life Insurance, Medicare Supplement Insurance, Accident Insurance Policies, Medicare Supplement Plans, Medigap Plans, Long-Term Care Insurance, Accident Insurance, Dental Plans, Insurance Agency, Individual Health Insurance, Group Health Insurance, Medicare Advantage Plans, Medicare Advantage, Michigan Health Insurance, Disability Insurance, Marketplace Assistant. Give me a call today to see what I can do for you.

I was first introduced to Karmen when I moved to Williamston and was added to an existing policy…read more But when my situation changed, Karmen was quick to help me find the best solutions for my auto and renters insurance needs. She facilitated every change with efficiency and would contact me when there was any change in my policy. I've not felt so valued as a customer as I've been with Janus Insurance. Karmen is amazing! Thank you!

We recently transitioned our home, auto, life and umbrella policies to Janus Insurance Agency. With…read moretwo young drivers, finding cost effective auto insurance was no small feat. Lisa and Jason worked diligently to find competitive rates while not compromising coverage. Shortly after making the switch, our son hit a deer. As soon as Lisa and Jason learned of the accident, they immediately got to work processing the claim, even working through challenges with the rental car agency on our behalf. Lisa stayed in contact throughout the entire process ensuring things were handled timely. I have never experienced such personal care and attention. The Deisler Family

I've used Rick for years. Great service and rates. I highly recommend you contact him for a…read morereview of your coverage and quote on rates.

From the owner: The Eder & Diver Insurance Agency has been serving the people of Chelsea and beyond since 1965…read more After a merger between Rick Eder Agency (Rick Eder) and The Diver Agency (brothers Jake and Kaine Diver) in 2021, we’re now more equipped than ever to manage your insurance needs. Our team is a group of licensed specialists who will make sure you have adequate and appropriate auto, home, life, farm, and/or commercial insurance. Giving back to the local community is at the heart of our business practice and it’s our mission to provide the best customer service in the industry. Give us a call today! Serving the entire State of Michigan.

They were great about following up after the initial request. They followed up with a quote very…read morequickly. Unfortunately, I did not go with them at this time, but will definitely keep them in mind when it's time to renew.

From the owner: Looking for a customer-centric insurance agency? Look no further than the Amanda Clark Insurance…read moreGroup! As a multi-lined business, we offer a wide range of insurance products from various carriers. Our founder, a Christian woman, aims to create a familial atmosphere for all our customers. Plus, we have English-speaking staff as well as translators for Tagalog and Bisaya. Join our community and let us serve you today!

Hands down the best place to get insurance here in adrian. Looking for insurance call kapnick…read moreInsurance they will get you the best deal possible and are always only a phone call away if you need them

From the owner: Providing personal insurance, employee benefits, risk management and financial strategies to…read moreclients worldwide, our success can be attributed largely to our people. Kapnick employs over 100 insurance professionals who have earned a national reputation for anticipating clients' problems and creating innovative solutions.

Pete has proven to be an exceptional partner in providing proactive support and advice in an easily…read moredigestible manner throughout the years. He is quick to respond to our questions and always is on top of everything within the insurance realm. If he doesn't know he always finds out the information requested and has gone above and beyond for us in many ways throughout the past 6+ years working with him. He has also been a great source when we have been in need of connections for services such as windshield replacements or things related to insurance claims and has proven to be well connected to top notch groups that have provided the same level of service as Pete! We highly recommend Pete Staton & Concept Insurance and feel confident you'll be thankful you contacted him when evaluating home and or auto insurance!

Concept Insurance is an outstanding agency that always has your back. We have been clients for 10…read moreyears and they have always been our biggest advocates and gone the extra mile for us, whether helping us with claims or helping us find the best coverage options. Everyone at Concept is very professional and supportive, we've never had any issues communicating with them. We plan to be their clients long-term and always highly recommend them to all our friends and family.

Mike Rousseau was wonderful. He searched every option he could find for me and presented me with…read morethe best insurance to suit my needs. He explained every option and coverage. I couldn't have had a more pleasant and knowledgeable person. I've already started referring him to my friends and family. Thanks Mike, much appreciated. Willie Ross Jr.

Edited from 5 stars to 2…read more My original agent was really attentive and communicative. I had his personal email and phone lines to which he promptly responded whenever I had a question. He was even so kind as to let me know when he moved on to a better job. That's when my PKIG experience plummeted. First, I started receiving frequent advertising emails with no option to unsubscribe. My home/auto insurance provider is insanely difficult to communicate with. They send me an obscene amount of paperwork. Although I quickly turn in the information they request, they continue sending the same papers OVER and OVER AGAIN through snail mail. It's PKIG's job to mediate communication between the insurance provider and myself, but they don't do their job anymore. I've also asked them repeatedly who my new agent is, but never received an answer. Fortunately, when I directly ask for something through the general service email address, they do respond and resolve the issue within a reasonable amount of time. It feels impersonal, and because there's not just one agent that might be familiar with me and my policies, I have to explain my entire situation every time. Thanks to the ineptitudes of Westfield Insurance, I encounter the same problem EVERY YEAR upon my policy renewal, so I've had to repeat an explanation of the issue to PKIG for the past 3 years now. If I thought I could get a much better deal, I would switch in a heartbeat. Westfield and PKIG are both frustrating and disappointing. But, is there a really a better option?? Doesn't it seem like everyone kind of sucks these days? ** UPDATE: Maybe everyone does suck, but PKIG sucks the hardest. Contacted them Monday, October 20, 2025 and was told they'd get back to me ASAP. Haven't heard a peep as of Thursday, October 23. Apparently, they don't need my business so I will be relieving them of that burden.