They don't work on weekends although Yulp says Saturday hours. But guess what pipes and clogs…read moredon't know it is weekend! It's nice that owner answered the phone and informed me they work on week days.

Helped me with urgent tub problems same day. Excellent and professional. Very satisfied with the…read moreowner Larry and his son Michael's work.

I called Brian B. Quick Plumbing today and in less that three hours a licensed plumber was at my…read morefront door. Christina diagnosed the source of the leak - condensation from the dryer vent - and after taking a look both inside and outside the house, she suggested a few ways to fix the issue. She did not charge for the visit. She was extremely friendly, knowledgeable, and professional. It goes without saying, I'd highly recommend Brian B. Quick Plumbing for your plumbing needs.

Sorry, but they're THIEVES. We have a run-of-the-mill tank toilet where a piston is fixed into the…read morebase and the flush valve moves a cylindrical sleeve up and down. The plastic piston snapped off the plastic piece that keeps it solidly attached. They wanted SIX HUNDRED BUCKS to fix it when I can buy a new toilet for $250 and have it installed for $100. Or I could just buy the kit for $30. But here's what REALLY galled me: in the past--EVERY TIME I hired a plumber--he did the work; I paid him; and he left. This time, I felt like a cold business transaction: he wasn't interested in wasting time on the work, only on finding a richer, stupider client to fleece for $800. Ironically, had he quoted $195--an outrageous $50 for the part and an outrageous $145 for his time--I wouldn't have complained. Jacqueline K. Featherfuck! This is SOMETHING NEW: they don't behave like PLUMBERS, but like PLUMBING MAGNATES. I understand that tradesmen are in business to make money. But the attitude here was clearly, "We're here to make BIG bucks, and--if it suits our fancy--we'll also fix your problem." Plus, consider the BUSINESS IMBECILITY of just SKIPPING clients for richer ones: they're turning down A LOT of work and wasting technicians' time, gasoline, and vehicular wear and tear.

When I had a last minute sewer lateral inspection due to the failure of another plumber, Benjamin…read moreFranklin went above and beyond to schedule me in. Ron explained the entire process as he went along, and provided the video to me Upper Darby to get the CO, just days before closing. They were professional, and the plumbers expertise was unmatched. I wish I could hire them again in the city, I highly recommend them if you're in Delco or the other suburbs.

- Frost free faucet, ball valve, pressure valve and, at most, a couple hours of actual "work":…read more$1039, after my $50 off coupon. - Quality of faucet inferior to the existing one. New pressure valve didn't have a gauge. - Faucet leaked, connection inside wall leaked. Plumber didn't actually test anything the first time. - Plumber returned, tried to say it wasn't dripping but eventually agreed it was and tried to fix it (It still leaks). - Plumber became very defensive, condescending and stand-offish when asked to justify the bill. ($509 for 20 minutes to install a $45 valve? And he's already at my house, it's not a separate call). - Plumber kept insisting that I needed to understand that a person can go online and get parts for a lot less than Ben Franklin Plumbing. If that's true, they need a better wholesale supplier. When asked what the Ben Franklin hourly labor rate was, he said they don't have one but he spent 4 hours on this job. He includes time to drive here and time to go get a part he should've already had. Fair enough. He said he got to the office at 8:30, drove to my house, and left at 12:30. My job was his FIRST APPOINTMENT. This is significant because my "Wait Around for the Plumber" window was 8-11am. I was waiting for the plumber before he even got to the office (45 minutes away). He got here at 9:15. Aside from that, he didn't leave at 12:30. The bill was emailed to me at 12:20 - and this was some time after he left. Plumber tried to explain their "pricing" one last time. When he saw I wasn't buying it, he says "I'm outta here" and abruptly leaves my house, drives away, and leaves me to clean up his mess (no, it's not a big mess, but it's also not mine). Bottom line, the connection in the wall still leaks. I'd call for a THIRD visit but I simply can't allow this gentleman in my house again. A supervisor called for "my side" of the story and said she would talk to the manager and get back to me. She asked if I had been told prices up front. I said yes, I trusted your company to do the job correctly and be fair. I was wrong. It's been 2 weeks, I've heard nothing. Why 2 stars? I had a couple VERY good experiences with this company a couple years ago.

5 star service. As ne home owners we needed a water softening and carbon filter system for the…read morehouse to replace an old one from the previous owner who hired Culligan. Culligan did a terrible job with piping, I had no idea what i was looking at. Culligan wanted to charge a crazy high price to come out and check the water without servicing the system itself. The tech from Benjamin Franklin, Billy, was amazing, extremely knowledgeable, pleasant and professional! He walked my partner and I through what we had, showed us the test results of our water, quoted us different packages and after we picked what we wanted he got right to work that same day. Our system was installed in a few hours, Billy checked in on us to make sure we were happy with the set up of our Brita Pro system and we couldn't be more thrilled with the result. Their service and professionalism is top notch and by no means did we feel like we were being taken advantage of like we felt with competitive companies like Culligan who reminded me of car salesmen. Highly recommended!

Don't. Just don't put yourself at risk for treatment like I received from this outfit…read more While the technicians who visited my home were polite, professional and hardworking, dealing with the office staff was a nightmare. They were rude, dismissive and unaccommodating when I requested a visit back to my home when a problem surfaced in my bathtub plumbing less than 24 hours after the work they'd finished. Their response to me was basically - 'couldn't be our fault because of the other problems you've had with your pipes.' That may have been a possibility but the timing of the new issue at least warranted a look-see. They refused to stand by their work. I had to call another plumber to take a look and they said they could have quoted me a price of $435 for the work Ben Franklin had charged me $1235. My fault. I saw their reviews on Yelp too late, most of which noted their overcharging. They also aren't accredited by the Better Business Bureau. For a business its clients need to be able to trust, that's a huge miss. They have left me no choice other than a call to a lawyer if the new problem does turn out to have been caused by their work. A visit back would have been the right thing to do. They could not have cared less.

After having two different plumbers come to unclog my kitchen sink who gave me wildly expensive…read morefixes which involved replacing pipes, and the sink still clogged, I called Gold Medal and their plumber told me the previous plumbers used the wrong types of pipes and he explained in detail why. He replaced them at a reasonable price and I have not had a clog since.

Hello All, I have used Gold Medal Service, (Plumbing) in the…read morepast, specifically for clearing clogs in our kitchen sink. They did a decent job at a very fair price. With this in mind, I recently had a problem with the bathroom sink cold water supply line. I called Gold Medal asking to send a plumber to do the repair. Specifically, the shut off handle had broken and I knew the whole valve needed to be replaced. (I have been a home owner for the past 50 years). (The home in question is 23 years old). The person I spoke to said that their was a $99.00 charge for the plumber to come to the house. If the plumber completes the service needed the $99.00 charge is applied to the final bill. The onsite plumber is responsible for providing to the customer the final cost/estimate of the work required. Thinking that to change the valve with no foreseeable complications would be a 15-30 minute job, and I was thinking cost in the $200.00-$300.00 range, I agreed to have a plumber come to my home. The plumber arrived and I showed him the problem, he agreed that a new water supply line valve was needed. In that bathroom the fixtures, supply lines, etc are all Polished Brass. He explained that he would have to order that. I said Ok, not a problem. I then asked for the final cost to do the job. He looked at his IPad, and said " $891.00. I said your kidding right"? He said, "oh I see your a veteran, we can take 10% off". I then said " that's only 89.00, the final bill will still be over $800.00 before the state tax is even applied". I said no way can I pay that amount of money. He then said, "well I have to charge you the $99.00 anyway". So I took out my credit card and he ran the charge. The next day I went to the Plumbing Supply House near my home, I took pictures of the water supply valve in question and bought a replacement part for $9.00. I called other plumbers in my area and one agreed to do the replacement for $175.00. My objection to this with Gold Medal is that you are at the mercy of the on site Plumber, his/her quote can be anything, fair or outrageous, and if its beyond what you know is a fair price or even beyond your ability to pay, you still have to pay the $99.00. Being a senior citizen, a home owner of 50 years I just knew that the price they wanted was way beyond fair. I just wanted other folks to be aware of this unfair charge BEFORE you call them for potential service.

I made an appointment and they said their mechanic would come to my apartment between 9 am and 2…read morepm. I called around noon to check in and they said the mechanic was still planning to come. Cut to 2:30, still nothing, so I called them again and they said that someone apparently left me a voicemail saying the mechanic can't make it today (I don't have any missed calls or voicemails from this company). Unreliable and unprofessional. Wasted 5.5 hours of my life stuck at home waiting on these people.

I called in the morning and the plumber Eddie came at 1:30. I needed the spigot in the bathroom tub…read morechanged and the kitchen faucet cartridge changed and the shutoff valves looked at. Eddie was neat, quick, super nice and very knowledgeable. I was very pleasantly surprised because of all the negative reviews on yelp and from the tenants in my building. They were very reasonable in price also.

Excellent service from start to finish! My water heater failed the night before I called. I…read morecontacted Drainpro first thing the next morning and spoke with Manny. Even though he had a full schedule, he offered to come by after 5:00 PM and asked me to send photos of the issue. Shortly after, he called back and said he was nearby and wanted to stop by to assess the problem in person before his next job. He quickly evaluated the situation, sent a quote shortly after, and returned exactly at 5:00 PM as promised. Manny and his partner were professional, efficient, and very respectful of my home. The installation was clean, organized, and done with great attention to detail. What really stood out was that Manny followed up the next day to make sure everything was working properly. Outstanding professionalism and customer service. I highly recommend Drainpro Solutions!

I recently had the pleasure of working with Manny from DrainPro Solutions LLC, and I couldn't be…read moremore satisfied with the service. Manny was incredibly kind, expeditious, and highly professional throughout the entire process. He took great care in matching our new fixtures to the existing ones. He also took great care in saving me money when looking for replacement fixtures without compromising quality. And now my water is running better than ever!

We were in a bind one night last week. We had part of a water filtration system replaced. A few…read moredays later we noticed it was leaking from the joint and we were getting water in the basement. I looked online for a local plumber who does 24 hours. I called him and he came right over at 10:00 apologizing that he would have to charge us a certain fee. We were just thrilled that we could get this leak stopped. Though he couldn't fix the joint as the water system company must obtain the part, he was able to give us a bypass for our system. We would have no water right now if it wasn't for Dan. Great service...with a smile!

From the owner: If your plumbing system is on the fritz, don't panic. Just call on the pros at Bird Family Plumbing…read morefor help. Our local plumbers serve residential and commercial clients in Newfield, Vineland & Millville. Your plumbing issues are no match for our skills and experience.