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    Mr C's Plumbing and Heating

    5.0 (4 reviews)
    Closed 8:00 am - 1:00 pm

    Get pricing & availability

    Response time

    40 minutes

    Response rate

    100%

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    2 years ago

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    Ask the Community - Mr C's Plumbing and Heating

    Does your company offer a yearly contract with parts and labor included?

    Hello sir, No we do not offer any yearly contracts.

    Don’t See Your Question? Ask Away!

    Jenkins Plumbing and Heating

    Jenkins Plumbing and Heating

    2.4
    (8 reviews)

    In December 2023, this company installed a brand new air conditioning and heating system at my…read morehome. In July 2025, less than two years later, the AC unit completely stopped working. I reluctantly contacted the company for an after-hours service call, hoping the issue would be covered under the manufacturer's warranty. I was charged $135 for the visit and an additional $55 to check the refrigerant. The technician concluded that the system was completely out of refrigerant and quoted me $2,419.81 for repairs. I was shown an itemized list on an iPad, with the total displayed at the bottom. I declined the repair at that time, as the technician said they would follow up with the manufacturer to determine if it was covered under warranty. I requested a copy of the itemized quote via email. Instead of receiving that detailed quote, I was only emailed a receipt for the $190 service charge. At the bottom of the receipt was a brief summary of the service, which read: "Upon arrival check AC system calling for AC check furnace blower operating test condensation pump ok. Located outdoor unit not operating contactor not energizing due to open pressure switch check charge system empty found oil of top of compressor price out repairs to customer. Quoted $2,419.81 for repairs. Customer declined repair will have to follow up with warranty with manufacturer." While the technician was still on site, I went outside to inspect the unit with him. He pointed to a shiny spot on top of the compressor, suggesting that it indicated a leak. I noticed the copper line entering the compressor appeared to be twisted and asked him about it. He said he had never seen anything like that. The following morning, I called the office and again requested the itemized breakdown of the $2,419 quote. I was told no such breakdown existed and that the summary on the receipt was all they would provide. Their response was simply, "We just want to get the unit fixed." I raised my concern about the twisted copper line, noting that no one other than their installers had touched the unit since installation. The representative replied that they didn't know who might have bent it, but reiterated the repair would still cost $2,419. I declined the repair because: No detailed cost breakdown was provided. The visible damage appears to involve the copper line, which could point to a possible installation issue. I felt pressured to accept a vague and costly repair without transparency. I believe the situation should be reassessed fairly, especially considering the age of the unit, the potential installation defect, and the lack of transparency in the repair pricing.

    I called one evening and got the answering machine. They called me early AM and were out that…read moreafternoon. Did quality work and did it quickly. The tech, Anthony, was as courteous as can be and was just a nice, young, decent fellow. As long as Anthony is employed Jenkins will be my go to!

    Mr C's Plumbing and Heating - plumbing - Updated August 2026

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