I was concerned after finding several black widows around my house that my newly walking baby would…read moreget bitten. After calling around for rates, Orkin had the best deal. On the phone I was told the first visit was $260 and then it would be $39 each time they came out after that; was told they came out QUARTERLY. Initial visit went well, the agent was kind and listened to our concerns and checked out our problem areas. We didn't see any more spiders. My rating is missing stars due to the fact that communication with this company is terrible! I was being charged monthly $39/mo, the first time I noticed the charge, no one had even come out to spray (I work from home). I guess they come out monthly which is not what I was told by the phone agent when getting a quote, this drastically increased the overall cost. They don't let us know before they come out. I never received a bill, contract, or email receipt until today. I couldn't even log in to my account online because I was never given my account #. Today an agent actually left us a paper invoice and I was able to cancel service. Again when I explained the error in communication, the phone agent who cancelled my service explained the payment and amount of time they come out differently. STEER CLEAR! And if you have to use them, GET A PAPER CONTRACT AND ACCOUNT NUMBER AT THE FIRST VISIT.

I highly recommend looking elsewhere for pest control. Our experience with Orkin has been…read moreincredibly frustrating due to a severe lack of communication and hidden fees. We were originally quoted one price, but they continuously raised the rates and tacked on unmentioned charges. When we tried to resolve this, the office staff--specifically Tori and Jacob (the General Manager and Account Manager)--were completely unprofessional and dishonest about the costs. Furthermore, their "satisfaction guarantee" is completely meaningless. Technicians routinely failed to show up during their scheduled windows. Despite paying them, our rodent and bug issues were never resolved. My husband ultimately had to go to Walmart to buy DIY products just to get the situation under control. We will never use Orkin again. Save your money and find a company that actually delivers on its promises.

Tony was great he came out for an assessment and took about an hour explaining what was going on…read morewith termite infestation and gave a very reasonable quote for moving forward.

Best extermination company, EVER! Tony is professional, friendly, personable but more importantly…read morehe is fair with his pricing and he's literally the BEST exterminator we've EVER used! If you want your job done right, call Tony today....

Called them on a Sunday afternoon and Roy immediately came. He sprayed our entire house and…read moreexplained everything he was doing. He was super nice and good price too!!! 10/10 recommend!

we have pest control and termite control services with Terminex for over 30 years, had no problem…read morebut for the last 2-3 years having problem with billing.i have no problem with the treatment but their billing department sucks. I paid for both services in advance for entire year but after every service I get a bill. when I call to correct it , I have to wait for hours to connect with them on phone and then another hour or so to take care of the problem. I am getting frustrated and told that if it happens again I will terminate it.

DO NOT USE TERMINIX UNLESS YOU WANT TECHS THAT LIE ABOUT ABOUT SERVICING YOUR HOME, AND YOU WANT TO…read morePAY LARGE UPCHARGES FOR TREATMENT THAT SHOULD BE COVERED IN THE MONTHLY AMOUNT THAT IS AUTOMATICALLY TAKEN FROM YOUR ACCOUNT EVERY MONTH. We started using Terminix about a year ago. We are actively looking for a new Pest Control Company for the following reasons: The cost is $150/month, and at first, we could only get service 4 times per year. After repeatedly telling the techs that there are ants ruining our sheds, they FINALLY found the carpenter ants, but we had to pay a substantial premium for the carpenter ants treatment to be done...then again, we found termites in the sheds, and had to bring this to their attention as well, hence paying $150/month, so don't plan on the service you are INITIALLY paying monthly to cover ANY ACTUAL PEST CONTROL ISSUES. Also, Terminix does not go inside (unless you specifically ask) for pest control treatments, only outside, and whatever they use as treatment does NOT control the pests for more than a few days. Most of the techs LIED about coming out and servicing the ENTIRE exterior of the house. We know this from viewing our security cameras. The techs do not come to the door to see if we are home before "servicing our home", then they will do the front side of the house, but we have advised them several times that we will unlock the gate so they can access the back of the house. But instead of contacting us prior to the service date to get access to the back, they just go back to their truck and write up that they completed a "full service"...when confronted about the techs lying, the customer service dept. just tells us that that it was the techs' fault and he/she has been fired, or some other excuse (more lies), then they set up a time to reschedule, and we have to make sure we are home, and actively make sure they do their jobs properly. We used Aptive before switching to Terminix, and Aptive was much more honest and consistent. We finally got a tech from Terminix, Shawn Ellison, who told us to contact him whenever we need service, even if it's every two weeks. That lasted all of two visits, then we contacted Shaun to address an ant issue, and he responded by saying he was requesting our work order, then he completely GHOSTED US and stopped responding to our messages requesting service, nor did he submit a work order AT ALL... Prior to Shawn, Terminix POISONED OUR DOG by failing to communicate with us. The tech came out, failed to tell us anything about his treatment and left in under 10 minutes, without letting us know he sprayed/placed granule poison ALL over the backyard, he just left without telling us ANYTHING. Within 48 hours, our dog was within hours of dying, and Terminix did not take any accountability. We have to pay a monthly premium for the termite stations and the techs are supposed to come out and change the termite bait stations regularly, but we have yet to be contacted about the techs coming out to change/check the bait stations...just laziness and lack of pride in their work. They are not held accountable AT ALL. DO NOT USE TERMINIX UNLESS YOU WANT TECHS THAT LIE TO YOUR FACE, AND YOU WANT TO PAY LARGE PREMIUMS FOR TREATMENT THAT SHOULD BE COVERED IN THE MONTHLY AMOUNT THAT IS AUTOMATICALLY TAKEN FROM YOUR ACCOUNT EVERY MONTH. Do not let Scott Hutzel treat your home unless you want your animals to get deathly ill, and you want to pay thousands of dollars to your vet for several months. We just want good work for a fair price, but that appears to be too much to ask from TERMINIX... Terminix also quoted us an INSANE amount -- $1800, appx., to seal up 10 small gaps in the exterior that wasps or other small pests could potentially enter, but the pests have not done so bc our attic and all entry points are currently clear bc we keep our house exterior clean and inhospitable to pests. $1800 to seal up 10 entry points! That equates to $180 per entry point just to put sealant or wire mesh in a few small gaps. Just an all around failure of communication and service. Please do not make the same mistake we made. Please do not let them take advantage of you, like we let them do to us for the last year.

Listen!!! Do yourself a favor and do not waste your precious time! Jeremy came out to my home, gave…read morehis spill and stated he would email the quote that day, which was April 13th, 2024. After 4 calls to the office and speaking to him personally once, STILL NO EMAIL with the quote! Keep in mind, that I explained, to everyone, that the situation was dire!!! Spoke to Jessica and she did her best but, there is no way I can recommend this company. I overheard, during the 4th call to the office, this time Jennifer answered (only 2 calls to Jeremy since last Saturday). Jeremy said that he will get it sent out when I can (the rest was unintelligible) "...but the guy keeps calling..."), alluding to my basically pestering him and not allowing him to do his job apparently. Point is that after the home visit, showing the location of the ants and the promises, I still have yet to be serviced! Not sure how gentleman is still employed with such substandard work habits.!!! Totally ridiculous. Their number is 405.330.2929

I was so disappointed in Orkin pest control. They have the nerve to come in to your home, and spray…read morea corner, which took less than a half a second a spray. I told Man he needed to spray the baseboards where the spiders come in. he said the company said that they are not allowed to, I called his boss and he gave me the nonsense stating a law would not allow them to spray my baseboards which was total garbage. I told them if they can't spray where the bugs come in then I don't need them. I would give them zero stars they don't care about you as a customer they only care about their money never again will or can be in my home !!

The guys were very honest and thorough. They treated out home and detached garage for termites…read more They took time to explain everything and they completed the task on time. Their pricing was very competitive. We got several quotes before we decided to use them. I highly recommend these guys.

These guys rock! We have been battling these little disgusting bugs for a few weeks now. We tried…read moreeverything from the big box stores and even tried some home remedies which ended up not working. OKC Pest used pet and kid safe chemicals everywhere since we have dogs and a 2 year old. We've definetly noticed a big improvement. They called back to check on us a few days after the first treatment to make sure everything was done satisfactory. We told them that we saw a few more running around so they came back out for free and sprayed again. They explained that this is common and sometimes new eggs hatch right after they leave. I trust them and will do business with them again.

We had to get bedbug treatment after my kid bought a mattress from the internet. Michael was…read moreprofessional and clearly an expert. His price was much better than his competitors' prices. Two treatments were included in his price as well. Highly recommend!

I had a major flea problem in my house for months and wasn't sure who to hire because I just moved…read moreto Edmond, OK several months ago. I decided to use Trizone because of the solid reviews and the results the pest control company provided. Mike was awesome, the price was right and he did an outstanding job. He got rid of all the fleas and get this, he guarantees his work as well as coming back two weeks later to ensure that all the fleas are gone after a final treatment. If you're looking for a great pest control company, look no further, he's the best in Oklahoma to say the least! I learned so much for him as he took the time to inform me how fleas get into the house and other information I found absolutely valuable. There are many choices in Edmond and OKC, but the best choice is Trizone pest control!