James and Tony are an amazing team! They earned my business because they are professional,…read moreaccommodating, and truly listen to what their clients need. From the very beginning, they were straightforward about pricing, the installation process, the timeline, and exactly how my new alarm and monitoring system would work. There were no surprises, just honest communication and exceptional customer service. I was in the market for a new alarm and monitoring system, and they made the entire experience seamless and stress-free. Their knowledge, patience, and commitment to ensuring I had the right system for my home exceeded my expectations. A special shout-out to Ms. Janet, who is the closer! Once I decided to move forward, she contacted me and had everything set up in less than 10 minutes. She was professional, efficient, personable, and made the process incredibly easy. She is not only friendly, but she also provides outstanding customer service. What impressed me even more was the follow-up after the installation. I received calls to ensure my alarm system was working properly and to make sure I was completely satisfied. That level of follow-up demonstrated that they genuinely value their customers long after the sale is complete. I truly felt like my business mattered to the company. I've already shared my experience with family and friends because great service deserves to be recognized. James and Tony didn't just gain a customer, they gained an advocate. At this point, they're family. If you're in the market for a new alarm and monitoring system, I highly encourage you to give Tony and James the opportunity to earn your business. Their professionalism, honesty, and commitment to customer satisfaction are second to none. They will not disappoint.

We have had nothing but a good experience from this company from the start. We originally had…read moreVivint, which turned out to be a total nightmare after moving. We found Hitech and they have been nothing but friendly, honest, and just easy to work with. We got a quote before initially even getting any work done. There was NO sales pressure to make a decision that day or any ridiculous upselling. We got our quote, they left, and we thought on it before calling them back. They literally gave us our available options and we went from there. The equipment works well, no issues. Highly recommend these guys!

AGAIN!! DO NOT USE THIS COMPANY!!! Had issues for the past few days trying to login to their app on…read moremy phone. Come to find out they had switched my emails to be the username unbeknownst to me. So I had to reset my password 3 times. AND they come off a condescending on the phone. This company is a POS!

Excellent products! Excellent installers and techs. They can handle anything security, automation,…read moresound! And they make it all look good!

Unreliable, unresponsive, and disrespectful to the customer. The best part was when the rep came…read moreout but after that it was all downhill. Promised a same day estimate but it arrived nearly two weeks later only after I called the office twice. Then I responded with some written questions about the proposal but never heard back even after a follow up email from me. My experience was very similar to another review by M.H. that is for some reason "Not Recommended." Unprofessional and shabby customer service. I wish I had had a five star experience but I didn't. And the interesting part is that I really was inclined to do business with them.

Garrit, LYNC Security's owner, and Andrew just installed six security cameras about my home. At…read more100+ years old and with 45 year-old doorbell circuitry, I wanted a pro. The cameras were all of exceptional quality and resolution. Porch pirates and those who break into my car will hopefully choose some other victim. Understanding how to provide admissible video evidence of a crime was something I didn't know that I didn't know. From phone or laptop, my wife and I can monitor what is happening around our home from anywhere with Internet. LYNC Security merits my highest rating and I will recommend them to friends.

Bryon did a great job hanging a couple of TVs and installing shelves for our house. He's also got…read moreskills building furniture, outdoor security systems and such. I would definitely recommend him for any of those jobs!!

Absolutely professional job. I will definately use this company again. The work was great and a…read morevery professional young man.

Always very helpful with any questions and fast service. Feel very safe with this company…read moreprotecting my property. Highly recommend for all home security needs.

Love that the safety or family is always taken seriously. We love how understanding they are when…read morewe are impatient due ro fear but remind us that they are protecting our family .

We have been happy customers of Alarm Center Security at Advantage Dental Care for over 10 years…read more The customer service is excellent, and the technicians always arrive to service calls happy to help. We look forward to many more years of protection with this awesome company!

Very disappointed with customer service. just Purchased a home where the previous owner had Alarm…read moreCenter system in place. I wanted to continue with their service. Made an appt for them to look at property and they were a " no show" and no phone call letting me know they would not make the appt. When I called them regarding this, the person that answered the phone was very passive and uninterested in gaining a new customer.

The best. Replaces my special order front door lock in a reasonable amount of time for a great…read moreprice. Highest recommendation!

We needed to have an exterior secured door repaired and was having issues getting someone here…read more Finally Stay pulled it off she just didn't say we'll call you back she took control and got someone here. Great job Stacy Cincinnati Ohio location. We will be sure to call again.