AGAIN!! DO NOT USE THIS COMPANY!!! Had issues for the past few days trying to login to their app on…read moremy phone. Come to find out they had switched my emails to be the username unbeknownst to me. So I had to reset my password 3 times. AND they come off a condescending on the phone. This company is a POS!

Excellent products! Excellent installers and techs. They can handle anything security, automation,…read moresound! And they make it all look good!

James and Tony are an amazing team! They earned my business because they are professional,…read moreaccommodating, and truly listen to what their clients need. From the very beginning, they were straightforward about pricing, the installation process, the timeline, and exactly how my new alarm and monitoring system would work. There were no surprises, just honest communication and exceptional customer service. I was in the market for a new alarm and monitoring system, and they made the entire experience seamless and stress-free. Their knowledge, patience, and commitment to ensuring I had the right system for my home exceeded my expectations. A special shout-out to Ms. Janet, who is the closer! Once I decided to move forward, she contacted me and had everything set up in less than 10 minutes. She was professional, efficient, personable, and made the process incredibly easy. She is not only friendly, but she also provides outstanding customer service. What impressed me even more was the follow-up after the installation. I received calls to ensure my alarm system was working properly and to make sure I was completely satisfied. That level of follow-up demonstrated that they genuinely value their customers long after the sale is complete. I truly felt like my business mattered to the company. I've already shared my experience with family and friends because great service deserves to be recognized. James and Tony didn't just gain a customer, they gained an advocate. At this point, they're family. If you're in the market for a new alarm and monitoring system, I highly encourage you to give Tony and James the opportunity to earn your business. Their professionalism, honesty, and commitment to customer satisfaction are second to none. They will not disappoint.

We have had nothing but a good experience from this company from the start. We originally had…read moreVivint, which turned out to be a total nightmare after moving. We found Hitech and they have been nothing but friendly, honest, and just easy to work with. We got a quote before initially even getting any work done. There was NO sales pressure to make a decision that day or any ridiculous upselling. We got our quote, they left, and we thought on it before calling them back. They literally gave us our available options and we went from there. The equipment works well, no issues. Highly recommend these guys!

We were able to find a solution. Very understanding. We are glad to find a solution…read more There maybe ups and downs, and from the downside, we found a positive solution. Thanks.

My experience with Toca Alarm has been sheer misery. I paid approximately $40,000 to have a…read moresecurity system installed at my horse rescue sanctuary in Folsom. Jimmy the salesperson promised fully reliable, hassle-free security service on my property in order to keep me and my vulnerable rescue horses safe; there had been dangerous trespassing in my pastures. I specifically mentioned I wanted access to playback from certain cameras and a personal alert button for my safety. Jimmy assured me this would be no problem. Toca insisted I use one cell provider; I had grave concerns bc it is known to provide weak signals out here. The reality after my huge check had been cashed: the cameras did not function consistently bc of weak signal, as feared. One of the $4000 cameras had to be replaced entirely. I had to try two other service providers to get them to work. Yes, that is three in total. I've been charged nearly $500 by the first cell provider months after the contract terminated. I cannot receive playback of my cameras without a DVR but the system does not interface with Starlink so I needed to get a new modem. The DVR playback of these outdoor cameras still has not been set up. It took ages to finally receive my personal alert button. Bc of an error when Toca staff was testing the button, the Fire Department with EMT was dispatched to my property! Toca disclaims responsibility for so many of these problems, insisting they are out of its control. When I was signing the $40,000 contract with Jimmy, he assured me I would be fully taken care of by Toca. He did not say: oh, you will be on your own when dealing with problems created by these third parties who control much of the service related to your security and surveillance system. Toca won't be responsible. I have enormous responsibilities caring for 65 rescue horses and donkeys at my sanctuary: I told Jimmy I had to have a seamless, comprehensive and reliable security system bc I don't have the time to deal with constant malfunctions. He promised me that this was what I was getting with Toca. I cannot stress enough how much I regret ever having called Toca Alarm Company.

Unreliable, unresponsive, and disrespectful to the customer. The best part was when the rep came…read moreout but after that it was all downhill. Promised a same day estimate but it arrived nearly two weeks later only after I called the office twice. Then I responded with some written questions about the proposal but never heard back even after a follow up email from me. My experience was very similar to another review by M.H. that is for some reason "Not Recommended." Unprofessional and shabby customer service. I wish I had had a five star experience but I didn't. And the interesting part is that I really was inclined to do business with them.

Garrit, LYNC Security's owner, and Andrew just installed six security cameras about my home. At…read more100+ years old and with 45 year-old doorbell circuitry, I wanted a pro. The cameras were all of exceptional quality and resolution. Porch pirates and those who break into my car will hopefully choose some other victim. Understanding how to provide admissible video evidence of a crime was something I didn't know that I didn't know. From phone or laptop, my wife and I can monitor what is happening around our home from anywhere with Internet. LYNC Security merits my highest rating and I will recommend them to friends.

Great Staff, they helped me will all my needs! Amanda is the best. She helped me…read morewith all my questions and concerns.

I have been using United Security Alarm for so long now I don't remember not having them as my…read moremonitoring service. Prices are fair, their employees are very polite and very efficient, and I've never had an issue with them at all.

This review is long overdue as well. Jeff Okun was recommended by a friend in 1989 and I have been…read moredoing business with him since. I had no idea how inadequate the security system was in my business until he educated me. I had him upgrade my home system to work with Alarm.com. Fantastic! The security system at my weekend home in Mississippi shorted out from an electrical surge. He drove 150 miles when I called him that Sunday to come out and replace it. He's done all my properties and his work is impeccable! No wire nuts when a splice needs to be made in a circuit; all splices are soldered so there are no loose connections and no false alarms. If you ever have a problem he's just a phone call away, any day of the week and any time. Jeff and Nancy are professionals in every way, friendly, courteous and always responsive when you need them.

No. If you want to deal with someone completely indifferent to you when there is a problem, Jeff…read moreis for you. I have texted and called this guy countless times without a single response. Not once in 3 years. Good luck if you have a problem large or small. I think all these alarm companies can offer you the same service but do you want to be completely ignored?

If you're looking for a system that will work for a bit, if you don't mind paying for things you…read moredon't receive, if you're extremely tech savvy and can figure out everything on your own and/or if you have the time to wait around for no one to show up, Craig (CEO and owner of Tec Lynx) is your guy. _________________________ Two years ago, Craig installed a $2k security system for me that included 3 cameras and 1TB hard drive. Since he installed it, I've had some issues and have called him to come fix it. In my experience, scheduling with him has always been difficult. Like most service repairs, I'm completely ok with a 2-4 hour time frame. BUT when you say you're coming at 2:30 and you don't show up at 2:30 or 3 or 4 or even 6 and you don't call or text... and I have to text you the next day to ask what happened and reschedule, it's kind of frustrating. I thought it was me. Maybe I did something to offend him? I mean, I pay him on the spot and I really don't say much when he comes to fix it... everything is inside, so it's not like I'm asking him to work in the heat or anything. Could it be me? Surely this isn't how he treats all his customers? I reached out to the woman who referred him to me and she said he was the same with her so she found someone else. I reached out to another friend who I knew used him as well, she said the same thing. Problem is, when they got their new security system person, they had to get a whole new system. I don't want to spend another $2k! So I kept trying to be patient and rescheduling with Craig. Now I'm at the point where the system will not record anything or show the live stream and it's constantly beeping. I called and asked Craig to take a look. That was 3 months ago... still haven't gotten him to the house. I've unplugged it because the beeping every 5 seconds was super annoying. Google told me it was probably my hard drive... I'm pretty tech savvy, so I opened up the DVR to replace the hard drive. Much to my surprise, there was a 80 GB hard drive in there with a 2009 manufacturing date... and yet I paid for a 1 TB in 2017 (which was a line item on my receipt and separate from the DVR)   I let that go because, whatever, just a few less GBs than what I paid for (920 GB less to be exact)... not even worth bringing it up 2 years later. While I had the DVR apart, I also noticed the manufacturing date of the DVR was 2015. When I had the system installed in 2017, I thought I was getting a brand NEW system (and not one that already had 2 years in it). Again, let that go because this is 2 years later. But it sure was shady to have me pay for something that wasn't provided. Keep in mind, the only reason I know ANY of this was because I had to take it apart and try to fix it myself. I wouldn't have had a clue if he would have shown up like he said he would. After ordering a new hard drive and installing it myself, the DVR is still beeping! I called Craig AGAIN and basically begged for him to stop by and fix it. He gave me a time and date... wouldn't you know, he stood me up AGAIN. No call. No text. No apology. No attempt to reschedule. Nothing. Not a peep! I'm done. D.O.N.E. I have a new security guy and a new ($2k) system. Why a whole new system? Well, because a 2015 system is considered "antiquated" in the technology industry and finding someone local to fix such a system was impossible. Images of manufacturing dates and what I paid for versus what I got.

This company came out and gave me a free estimate on an alarm and cameras. The price was great and…read morethe tech was extremely helpful. I love my system, I would recommend this company to others.

We have been using Crimetek for over ten years and service quality always exceptional. Jonathan and…read moreeveryone works at Crimetek are extremely knowledgeable and helpful, it is a delight to work with them. Yesterday we had new cameras installed in our new home in Old Metairie and are so happy with professional work done by Crimetek. We highly recommend this company!!

I can't say horrible service because I can't get any service. Jessica the assistant has an…read moreattitude. No one ever returns calls. I can't even get an answer on when my cameras could be serviced. Afyer over a week with no follow up, I advised without any idea if the time frame of when I could even be scheduled I would have to consider another provider. She said ok byeeeeee...