James and Tony are an amazing team! They earned my business because they are professional,…read moreaccommodating, and truly listen to what their clients need. From the very beginning, they were straightforward about pricing, the installation process, the timeline, and exactly how my new alarm and monitoring system would work. There were no surprises, just honest communication and exceptional customer service. I was in the market for a new alarm and monitoring system, and they made the entire experience seamless and stress-free. Their knowledge, patience, and commitment to ensuring I had the right system for my home exceeded my expectations. A special shout-out to Ms. Janet, who is the closer! Once I decided to move forward, she contacted me and had everything set up in less than 10 minutes. She was professional, efficient, personable, and made the process incredibly easy. She is not only friendly, but she also provides outstanding customer service. What impressed me even more was the follow-up after the installation. I received calls to ensure my alarm system was working properly and to make sure I was completely satisfied. That level of follow-up demonstrated that they genuinely value their customers long after the sale is complete. I truly felt like my business mattered to the company. I've already shared my experience with family and friends because great service deserves to be recognized. James and Tony didn't just gain a customer, they gained an advocate. At this point, they're family. If you're in the market for a new alarm and monitoring system, I highly encourage you to give Tony and James the opportunity to earn your business. Their professionalism, honesty, and commitment to customer satisfaction are second to none. They will not disappoint.

We have had nothing but a good experience from this company from the start. We originally had…read moreVivint, which turned out to be a total nightmare after moving. We found Hitech and they have been nothing but friendly, honest, and just easy to work with. We got a quote before initially even getting any work done. There was NO sales pressure to make a decision that day or any ridiculous upselling. We got our quote, they left, and we thought on it before calling them back. They literally gave us our available options and we went from there. The equipment works well, no issues. Highly recommend these guys!

Bryon did a great job hanging a couple of TVs and installing shelves for our house. He's also got…read moreskills building furniture, outdoor security systems and such. I would definitely recommend him for any of those jobs!!

Absolutely professional job. I will definately use this company again. The work was great and a…read morevery professional young man.

I have been a customer for 6 years with this company and I'm highly satisfied. They have quality…read morecameras and exceptional customer service. I have had to utilize the fire and ambulance services and they responded extremely quick. It's low cost as well and that's something we all need in today's economy and also I must mention I feel safe and secure knowing this company has a fast and professional central monitoring system. I have always felt safe and secure knowing I have this company for security. I highly recommend this company.

I was originally a USA customer, brought equipment and stayed with them until they sold the company…read moreto Protection One. I recently requested a quote to move back to ABC... they wouldn't waive the cell input card cost ($160) so they could communicate with my system (the one they sold me). NOT GOOD. Guess they don't need my business.

We were able to find a solution. Very understanding. We are glad to find a solution…read more There maybe ups and downs, and from the downside, we found a positive solution. Thanks.

Toca has set the bar for service! From their Customer Service Manager Nichole to their installation…read moretechnician Palo, I received the best care imaginable. I needed an early morning install and they were so accommodating. They helped walk me through every aspect of what I needed. I have confidence that my home is protected when I'm not there. I also know I don't have to worry about being alone, Toca has my Back!

The best. Replaces my special order front door lock in a reasonable amount of time for a great…read moreprice. Highest recommendation!

We needed to have an exterior secured door repaired and was having issues getting someone here…read more Finally Stay pulled it off she just didn't say we'll call you back she took control and got someone here. Great job Stacy Cincinnati Ohio location. We will be sure to call again.

Excellent communication and service! I highly recommend Burl and his team! Five stars!!!read more

My roommates and I had an incredible experience working with Burl at Alpha Protection to get our…read moresecurity system set up. He and his team went above and beyond to make sure the system covered all aspects of our house. They worked with their tech support twice to tackle specific features we wanted. The whole experience was very personalized and Burl was so pleasant to work with. I also love that the system is portable so I can bring it with me to my next house. They even said they would come help move it when the time comes. I highly recommend Alpha Protection for your security needs!