TO NOTE: THIS DAYCARE EXCHANGES WAIVED FEES FOR POSITIVE REVIEWS…read moreThis daycare - run by Owner and Executive Director Crystal Tapia and her family members who are in all the administrative staff roles, is an overall disappointment, untrustworthy, unsafe and very clearly more interested in the money they are able to bring in instead of the families they are working with or children they are "caring for." The two main problems we experienced with this daycare - 1. there is a lot of dishonesty and shady behavior regarding money - it is clearly their sole concern and 2. children safety and supervision is severely lacking. First, the money. There were several instances in which we were given incorrect tuition and fee information, repeatedly, by administrative staff only to find out the fees were much more upon required payment. We were among many families who received this tuition information - which is a huge deciding factor when choosing a daycare - only to find out when payment was requested that the tuition was actually higher. No apologies were issued, no courtesy credits or compromises given to make things right for the families who had budgeted for the prior amount. We escalated this to Crystal, hoping she would offer some sort of a solution, explanation or further our understanding of the miscommunication and how it can be avoided moving forward. She offered no explanation or apology. She sat in our meeting with her arms crossed and a smirk on her face. She told us that if she were to honor the price we were given by her staff (on multiple, separate occasions over the course of several months) then SHE WOULD HAVE TO FIRE SOME OF HER TEACHERS at the center because she wouldn't be able to afford the $100-$200 dip in revenue per month. Her offered solution was if we didn't like the new secret price we could find a new daycare. This cold and dismissive response - along with the insulting, blatant lie about having to fire teachers to rectify the situation, from the Owner/Executive Director of the daycare (not to mention COUNCIL MEMBER OF THE EARLY CHILDHOOD EDUCATION AND CARE DEPARTMENT AND TREASURER OF THE NEW MEXICO CHILD CARE AND EDUCATION ASSOCIATION) was absolutely appalling. The dishonesty and lack of concern should have been insight enough as to the type of establishment this was -despite the beautiful quote about God leading the daycare in the entryway. But we found a way to pay the higher tuition since our child had already been established and we didn't want to uproot. Throughout our time there, we were consistently harassed to purchase expensive Gala tickets to support one of Crystal's causes, as well as 5k tickets and other fundraisers that I have a very low level of trust and confidence as to where the money was actually going, given our experience. Now, to the child safety and lack of supervision. Our young child was bullied often in the classroom as well as on the playground. In the classroom, there was one child in particular who hit, bit, shoved, screamed, etc, at our child among others. Of course, I am a parent and fully understand that these things happen with small children. The issue was brought to the attention of the teacher multiple times, as our child was consistently coming home with marks. We were told they would try to keep this child away from our child, but there wasn't much they could do. We were also told that the bully had autism and his behavior was CAUSED by our child, because our child was too loud and the bully was sensitive to noise. Our child also ran into some bullying on the playground, as the small children were let out on the playground at the same time as the older kids and after-school program kids. Again, nothing they could do. Crystal often had media on the daycare campus to interview her or promote one of her causes/fundraisers - often on the playground. I wonder if less effort went in to her self-promotion, and more effort went into the supervision of our children, if there would have been less incidents. I am grateful, however, for our experience with Crystal and her family/staff, as we have learned in great detail what we would like to avoid at all costs in future daycares and schools.

It appears that the previous review left by Mary was intended for the New Mexico Early Learning…read moreAcademy. As parents ourselves, we have had a similar experience with NMELA. We have noticed that the well-being and education of the children in their care is not their top priority and that they seem more focused on making money. We have also observed that NMELA mistreats their good teachers while putting poor-performing family members in charge of the facility. It is concerning that they do not have enough teachers to adequately watch over the children, despite advertising a low student-teacher ratio. We highly recommend entrusting your children's care to qualified professionals who prioritize their well-being and education. Unfortunately, NMELA appears to be more concerned with their public image than fulfilling their role as an educational institution. Noah's ark is professionally-managed. It is suspicious that reviews for NMELA are under Noah's Ark.

I have attended quite a few different Daycare's as a mom of 5, and not 1 compares to the level of…read morecare that we receive at Kids Castle. Not only do they watch our children, they teach our children, They help our children, they care for our children, They feed our children, They nurture our children, and best of all they LOVE all of the children. I can't speak highly enough about this daycare!

Staff is great! Front desk answers all questions in timely manner and the teachers are amazing. My…read morechild was diagnosed with autism and wasn't sure how he would do in the environment. In 8 months time, his skills have only gotten better and the staff make him feel comfortable and at ease. I'm truly happy with their work.

This daycare is amazing! The staff is kind, caring, and truly attentive to the kids. The…read moreenvironment is clean, safe, and full of fun learning activities. It gives me so much peace of mind knowing my child is in such great hands. I highly recommend it to any parent looking for a supportive and loving daycare!

LOVE and recommend preschool impressions!!! Students enjoy the variety of activities, learning art…read moreprojects, story time , games, overall songs, and meals! teachers are wonderful at welcoming re-directing students if she or he is sad during drop offs Highly recommended!

Our son, now a year old, has been in this childcare center since he was about 8 weeks old. They…read morehave caring multicultural teachers and great, supportive front office people. They've also been very positive as regards our family makeup in specific. We're looking forward to the next years at this center before school begins for our son.

poor communication, rude staff, uncaring people. Very disorganized. Worst place I've put my son in…read more! ! I really wish that I would have chosen another preschool for my son. Uncomfortable goin in every day. My son was enrolled for maybe 3 weeks the staff was very aggressively rude when it came to communication. My son was coming home everyday talking about how the teachers are mean everyday that I walked in, and they had something every day to say to me wen I walked in...and they had something DIFFERENTto tell me. My son has been in different centers since he was a baby. Albuquerque nursery. Noah's ark. And never in my life did I feel the need to move him unless it was our location. Everyday walking in was so stressful, wondering what are they going to tell me the next time I walk in. My recommendation is choose another preschool because I know I am. When I had first gone and they scheduled me a home visit,then without any notice the day of the home visit they told me that they weren't going to make it, then they had schedules me another day and once again very rudely the other teacher told me that she was in charge and that I had no home visit the day that I had asked if they were coming. An incident happened one day with my child. And no one knew what happened, yet at the parent-teacher conference they said that everything was fine and that it wasn't my son's fault. And upon the third time it was brought up to me the lady in the office Karen said that my son just went and started being mean to everyone out of nowhere.I had already talked to the staff three times I don't understand why they kept coming up to me telling me about my child about the same incident and none of the stories matched up. I went to go ask who I talk to in the parent-teacher conference. And they just sent me away telling me to talk to the lady in the office that I have was just talking to. I got fairly upset and I really don't feel the need to feel that way , my son loves School. Stress levels were skyrocket. I really wish I had a chosen another preschool to begin with.

We've been at Precious Moments for about a year now and we LOVE it. My son started out in the fours…read moreclass and is now in the NM pre-k program. He used to hate going to school and now (most days) he wakes up so excited to get to school to see his friends and teachers. Belle and Bernadette are great directors, very friendly and attentive to any concerns. The facility is always very clean and comfortable. This facility's response to COVID has been impressive. I feel very confident dropping my son off every day knowing that he's in good hands and kept very safe. I can't recommend this place enough.

Worst childcare, Director Bella has 0 customer service skills, no resolve for issues, and lacks…read morecommunication skills. My child was kicked out for a bogus reason because as a single parent I advocated for her well-being. Yes, my child would have accidents and no communication, no communication additional clothing was needed, she would have clothes and undies not hers, diapers that didn't fit, pull ups or no undies, or nothing at all plus red and irritated private parts. My child went to that facility since 6 weeks old and never had so many issues that weren't resolved until recently such as failure to be aware of her lactose allergy and served her whole milk in lieu of Lactaid on numerous occasions. I am appalled this center has not received more complaints and inspections for the lack of attention to detail for each child in their care and the lack of training management has. Also they bribe currently enrolled parents to place positive reviews in order to receive fee waivers, don't trust the reviews. Please review this website for reports on daycares: https://www.nmececd.org/child-care-services/child-care-licensed-and-registered-provider-inspection-surveys/

My 1 1/2 year old daughter had a very good experience here. Her teachers were great, and she…read morelearned so much. I really liked the communication I received from everyone. I would send a message and would always get a quick response. I was always up to date with her progress and really liked the environment. I also really liked the flexibility with hours.

My son had been going here for years. Once covid hit and the state shut down this place went…read moredownhill fast. The staff is careless with the children. One of them even grabbed my son's hoodie vigorously off his head jerking it back. Then after that issue was resolved we had back to back problems with the staff not paying attention to the children while at the park. My son would come home and have bruises from kids pushing off the slide and no reports. Then my son said there was a man talking to them at the park where they go and smoking next to the kids. Once again the staff didn't even know this happened. They don't watch the kids. They take them to the park and then get on their phones until it's time to get the kids back. While in class they put movies on and continue to ignore the children. The most recent issue I had which forced me to find a new daycare for my son was this. I take my son around 10-11 on Wednesdays because I work graveyard and that's usually what time I go to sleep. His mother picks him up and he stays with her until I finish my work week. Well last Wednesday I take my son at the usual time and they are already at the park. Not a big deal. When this happens I will take him to the park and drop him off with then there after signing him in. The owner told me they were at the park next door. So I drove over there and they were no where to be found. So I called and asked what park again. Once again the owner of the facility confirmed the name of the park and said "they should be there, or they are still walking to the park. That is where they told me they are taking the kids." Turns out that they changed their minds and took them to a park two blocks away instead. I called the owner after I found his class and she said "WAIT WHAT?!?!? that is not where they told me and didn't tell me they changed parks". I told her that this is a huge concern for the safety of the children and I'm not ok with this. I then went in and discussed it with her and the manager. They were both unaware of the change before I discovered it and agreed that it was reckless of the staff. This used to be a safe place I could trust. Now it's full of staff that does NOT care about the kids in their care and it's sad. I hope she fixes the issues for the safety of the children still enrolled at their facility. I am now taking my son to Kindercare.

My son truly enjoyed his time at Covenant Schools. We've seen good academic growth with him over…read morethe years and it's a great feeling knowing he'll be going into kindergarten with a solid academic foundation. I loved watching his testament, knowledge and love for Christ grow through their curriculum. There was an incident that occurred involving another child (I won't go into details), but I do feel the staff handled everything very appropriately and professionally, keeping us involved and in the loop the entire time. We will miss Covenant and the amazing staff. Thank you again from the bottom of our hearts!

Child abuse accusations that never were addressed. Really unorganized. Hired a girl that was…read moreaddicted to fentanyl. There's so many random people that sub in for teachers constantly, I (one time) picked up my daughter a little later than usual (4:30 pm) and she was in a completely different class with a completely different lady and my daughter was in tears. Teachers don't do anything about bullying. Unsettling feeling anytime I dropped or picked her up so she only went for 3 months.

I Cannot rave enough about ELP! My oldest started the school shy and nervous. At the end of her…read moretime there she was beyond prepared for Kindergarten. My daughter left ELP ready, confident and loving school. The teachers are so kind and caring. We couldn't be luckier!

ELP is an amazing school! Both my daughters have now attended ELP for preschool. Both times were a…read morefantastic experience. My daughters truly enjoyed their time.