Don't trust a word these people say! They don't care about their clients at all…read more Their technicians don't have a clue what they are doing, and don't even turn up with the appropriate gear. Then when it comes to price they will overcharge you ever where they can. I will never use this company again!

I've never seen such horrible customer service. They kept insulting me on the phone even though I…read moreapologized for missing their phone call by 15 minutes. When I called back they said they rang my doorbell which I never heard even though I was awake and waiting for them. I asked if they had the right address and he basically told me he couldn't come back. That he'd come the following week. It became too complicated for him so he told me he wouldn't come.

Makes nice promesses but totally ignores them Had my gas…read morefireplace cleaned before the Holidays. The ventilator inside hasn't worked since and the promised me as new remote control since mine did not work anymore. Called 4 times since the Holidays. Left 3 messages, got 1 call back and also managed to talk to the same person once. Promises to send tech to check ventilator and send the remote at same time. No definite time however. Still waiting for call back for last message (1 week now). Good or sales maybe but service...