TopGun and their new merged collaboration partners called Wednesday to make good after Monday's…read moresystematic issues with call service and automatic scheduling platform. Willard Air, Heating, Plumbing, Electrical came out this morning for full system review, AC & furnace system components. Brilliant work; very thorough report walk-through with photos. Impressively professional and thorough. The guy George was awesome. They complemented the check up, up front. There aee some good catches that we can get fixed today, and extend the life of the compressor. Heartily recommend. We also joined the membership program to get on the bi-yearly checkups for AC and furnance in preseason times. Incredible turnaround! Well done all!!

Top Gun was such a great company, but they sold to a company named Willards who has completely…read moredestroyed this company. Willards should be ashamed of themselves....but they won't be because they are shady and have dragged Top Gun down to the gutter with them. I've had nothing but negative interactions with them since they sold, but I keep trying to give them a chance because of how awesome they used to be. I'll just address the latest one. I called them out to service my mini split. The Top Gun tech that came out was great. But couldn't find the problem because of course the mini split started acting right when he came out. A few weeks later, it started making a noise while it was off. I called again and they sent a guy from Willards. This guy (I won't say his name) told me that my levels (that were just checked a few weeks prior) were low. I said how is that possible. He said there's a leak and it would cost over $800 to find it. So I called the office to complain and the office called him. Mysteriously, the levels "returned to normal". I told the office I didn't feel comfortable with this guy, but they assured me everything was fine and let him complete the work and they'd give me $50 off for the "confusion". This guy proceeds to take my mini split apart and says that my fan was caked with dust (it was) and needed to be cleaned. I asked him to clean it and he says that he doesn't work on mini splits and doesn't feel comfortable doing it. Ummm then why was he touching it in the first place! So, I called the office back, they said they'd send a mini split specialist out on Thursday. Thursday comes and goes and no one shows up. I called Thursday night, talked to what I think was an answering service who said they'd have someone call me Friday. No call. Today, I called again. Now it's some AI answering system answering the phone. The system said they'd have someone call back. Again...no call. I'm livid. This once great company sold out when they sold and now I can't stress enough to stay away at all costs. The original Top Gun techs were awesome and you could count on them. The ones remaining need to leave before Willard's damages their reputation like they did Top Guns. It's very sad what has happened to them. Ever since they were sold I've had nothing but trouble with them.

After having dealt with several problems with another HVAC company, Daniel came out and assessed…read morethe situation, provided excellent customer service, gave recommendations for future regular maintenance, and identified some minor issues others missed. All issues were addressed and fixed with clear and knowledgeable explanations! Highly Recommend!!!

Tunde came out and gave us several options for AC maintenance. After we decided which route to…read moretake he came back and spent several hours making the repairs we needed. He was professional, polite, prompt and hardworking. He was able to diagnose an issue we were having with one of our vents and solved the problem quickly. I had previously had 3 different AC companies out to fix the problem and not one of them was able to figure it out. I will only use Millionaire from now on.

Strickland is our go-to for all of our HVAC needs!! When our AC unit went out in the lovely Texas…read moreheatwave on 7/22 (aka normal Summer!), Rose was quick to listen to our issues and my comedy around our situation (we have an autistic 6 year old who would've been stuck sleeping in bed with us if we didn't find a solution ASAP). Rose had a technician, Rafael, scheduled to come out the SAME DAY. That is truly unheard of in my experience. We were kept updated on arrival time through a tracking link which is way better than being given a large window of time without visibility into an approximate arrival. Rafael was quick to diagnose our issue and walked through our options (needed to replace the unit which was at end of life), informed us of finance options if approved and even put in a temporary fix so our boy could sleep comfortably in his own room that evening. Rose had 2 wonderful technicians come out to install the new unit the wet next day!!! I'm blanking their names but they were efficient and awesome. We had some issues installing the new thermostat, but again, they put in a temp fix and the new unit was up and running in no time. Another gentleman came out about a week later to install the new thermostat. I'm also blanking his name (sorry :/),but he took the time to walk me through why there was trouble installing it in the first place as well as how to operate the new thermostat, applied some default settings based on his recommendations and made sure my app on my phone was working. Fast forward to today, 9/8, we had an issue over the Labor Day weekend with water leaking through a ceiling fixture (older home, older plumbing, happened before). We contacted Strickland on Sunday and they had another wonderful technician, Duncan, to our home this AM. Duncan took the time to explain to us what was going on with the units and assess as well as diagnose it's a plumbing issue related to the unit(s). He provided us with a reference and we have them coming out at 8 am tomorrow (looks like I'll be doing a review in the near future for them as well ;)). Lastly, huge shoutout to Jeremy. Jeremy is the owner, and I can't say enough great things about him and his team. He took the time to call us and make sure everything was going well. I don't know a lot of owners who care to take the time to do that or take our call on a holiday weekend. We will never use anyone else and will always recommend Strickland to family, friends and strangers. Strickland is like family to us!!

YELP SUCKS !!! and…read more.. STRICKLAND HEATING AND AIR IS USELESS BECAUSE THEY RELY ON AI TO CONDUCT THEIR BUSINESS AND LEAVE PEOPLE LIKE ME HANGING AND SCREWED OVER !!!!! Found Strickland on Yelp. Page after page of chat describing my needs. Stickland's owner Jeremy commits to having a tech at my home to give me a final estimate and complete the work on Monday morning, Labor Day, at 9am. NO ONE SHOWS UP ! I have the entire chat exchange from Yelp. I call Strickland and I am told they can find nothing for a service call for me. WHAT ???? After repeated calls, I finally get a call back from Trice, Stickland's service manager. I am told we dont service your area and our owner lives in Stephenville and he would never schedule an appointment for service in the Dallas area. Then I am advised, I was never chatting with Jeremy... the owner of Strickland but rather I was chatting with Yelp AI assistant... NOT ARTIFICIAL INTELLIGENCE... RATHER AUTHENTIC IGNORANCE IT IS... NO INTELLIGENCE WHATSOEVER !!! The conclusion, they have no one available... they don't know me... dont know what my needs are... don't know what was agreed to... don't work in my area... Strickland does not know a DAMN THING about me or my needs !!!! They are as ARTIFICIAL AS THE AI ASSISTANT THEY RELY ON !!!! My conclusion !!!! If you want a REAL HVAC company... one that is not run by AI.. or by YELP'S AI.... STAY FAR AWAY FROM STRICKLAND !!!! in fact RUN from Strickland Heating and Air !!!

I had the pleasure and good fortune to pick Pratt AC out of a google search and anyone with a…read moreperfect 5-star rating deserves a look. After dealing with a horrible American home shield warranty request, I finally got fed up with then and did a search for AC companies in Watauga. Pratt Pro Ac, is a what every business should strive to be. He was able to come over late in the day, take a look at my parent's system and make a recommendation and also had additional choices. He was able to setup the system the next day. Now for the part that makes this company stand out from the rest. He discovered that the existing wiring was very old and the wrong gage for the current system or the new one and had to be replaced. After he spoke to me while I was a work, I asked if he knew of anyone that could help. Within hours he had acquired an electrician, that was able to come by and look at the wiring and get it replaced. Mind you this was for my parents' house during the middle of summer, and they are both 84 and have been living in the den with a window unit for a week because of AHS. Johnathan went above and beyond anything I could have ever asked for in a local family-owned company. This is the type of customer service is that is missing from most companies, and Pratt Pro exemplifies a truly great local family own business, and will have my business in the future.

Jonathan is the absolute best. Honest, reliable, knowledgeable, and fair. As long as we live here…read morehe will be our go-to for A/C and heater needs. Give him a call if you need help with your A/C needs. He installed a new unit for us 4 years ago and we have him do maintenance whenever we need it. Give him a call! He's the best!

They were able to accommodate me at the last minute and provided timely communication. The…read moretechnician showed up on time and provided fair pricing and was able to get the job done.

I had a new AC system installed by Sunny Service in August 2024 that included maintenance as part…read moreof the purchase. In June they performed a routine complimentary maintenance inspection to keep the system running smoothly. On July 30, 2026 the ceiling started dripping. I called them right away. A separate roofer also inspected and confirmed the roof and attic were fine, and specifically recommended checking the drain line on the pancake unit. I relayed this to Sunny Service. Their technician came out the same day, said everything was fine, and charged me another service fee. The next day (July 31, 2026) the roofer returned, opened the ceiling, and immediately found water coming from the direction of the pancake unit. The drain pipe was flooded. Just one day earlier Sunny Service had told me it was not the issue. I now have roughly $2,000 in ceiling repairs to deal with. I'm also unclear why the system did not detect the overflow and shut down, which the technician had previously explained it should do. I trusted this company for two years with a brand-new system. Please make sure any AC company thoroughly checks and clears the condensate drain on every visit. This should never have happened.

I had an excellent experience with Goat Air! Malachi was my technician, and he was incredibly…read moreknowledgeable, professional, and thorough. He took the time to explain everything to me in a way that was easy to understand and answered all of my questions. I was also very impressed that they were able to get someone out to my home within 24 hours, and I thought the pricing was extremely reasonable. It's refreshing to find a company that provides great service without trying to overcharge you. Malachi was fantastic, and I was genuinely impressed with Goat Air from start to finish. I would absolutely recommend them and will definitely use them again!

Horrible service!!!…read more We scheduled a Friday maintenance appointment with Goat Air and set aside time to be available during their service window. At the last minute, they texted us to cancel, claiming an "emergency repair." When I called, the story changed, they admitted they took a bigger, higher-paying job (full heating system replacement) and pushed us aside, told us either cancel or reschedule with them. They didn't even bother calling back, just sent a text canceling after pretending to "sort things out." Completely unreliable and unprofessional.

We have called Orlando for two issues with our system--over the summer for our AC and this winter…read morefor our heater. He has always been incredibly helpful, responsive, and transparent. In scheduling he responds quickly and is always early or on-time. When diagnosing the problem he fully explains and shows you what the issue is and is transparent about all pricing estimates. He takes the time to answer questions and make sure that you understand and feel comfortable with his work. Also, when he finished, he made sure that the area was completely cleaned. Bottom line: He is knowledgeable, trustworthy, kind, and affordable. I would recommend Honest Abe and Orlando to anyone that needs Ac/hearing services.

Incredible!! If you're not choosing Orlando and his company Honest Abe you are missing out. He is…read moreknowledgeable, honest and willing to be transparent. I am not thrilled I need new equipment but I am thrilled I chose Orlando and his company. He is very affordable as well. Please reach out if you have any other questions.

Done great job! The team worked very professionally, finished in time no issues. I highly…read morerecommend this company!

I've now called on these guys 3 times. Each time they have been on time and each time I have felt…read morethey were there to help me and not just try to up sell me anything beyond what I needed. They are very competent and I will always call them. They have earned my business as well as my respect.

I had been working with Jason to order a new ac and heating system. I had researched the 5 best…read morecompanies and a lot of details about the systems and how it works. My home had a lot of challenges and Jason had all the time in the world to explain and answer all my questions and concerns. it was a great experience and I am very happy I chose to go with them.

Derrick Williams with Comfort Land Heating, Cooling did a great job this afternoon. He was…read morefriendly, professional, and efficient and left me feeling comfortable with my mini-splits' operation.

I cannot thank Adrian with Texas Air and Heat enough! We are dealing with brutal triple-digit…read moreheatwaves in Grand Prairie, and our AC went out. Adrian came to the rescue in a huge hurry--he actually arrived an hour earlier than expected, which was a massive relief.Within just 30 minutes, he diagnosed the issue and had our house cooling back down. He was extremely thorough, highly professional, and his repair pricing was very fair and reasonable. Excellent customer service and exceptional professional ability. Highly recommend!

Had the pleasure of using Daniel at Texas Air & Heat the…read moreother day for my clients home. My Husband and I own a real estate brokerage, so we are constants in need of a licensed HVAC company. Our AC guy recently retired so took a chance and called Texas Air & Heat based off their reviews and they certainly did not disappoint! Spoke to Daniel (the owner) when I called on a Saturday to schedule and we made an appt for 8 am on Monday. He was super prompt (even text when he was a few minutes out. Once he got there, he looked through the whole system and diagnosed the issue. I asked him to not fix it yet since we were still under contract for the house, but had a detailed invoice with photos of how to fix the issue along with price involved to supply the sellers. Texas Air & Heat will for sure be my new HVAC company!