Terrrible! Gave me a used part and when I called customer service they Told me, "There's nothing we…read morecan do" .

This company really cares about LOCAL people and they go the extra mile to help out customers. I am…read moreon a limited budget and got the help I needed in a prompt manner. They are kind, which is getting hard to find these days. They listen to customers. I will be returning to make a big purchase because my money needs to stay in my area. I am very pleased. GO SHOP HERE!

They were very prompt and responsive in scheduling a service call to fix our refrigerator's ice…read moremaker. Once they discovered the issue, they immediately scheduled a follow-up visit to install the part. The service tech was extremely professional and fast. I would definitely recommend Ernie Krygier!!

We called for a oven that stopped working. Cole came out within 24 hours and replaced the igniter…read moreand got us up and running again. Very knowledgeable and friendly tech. I would recommend this business to anyone needing help in our area.

I worked with Godwin's to furnish my new home. The La-Z-Boy sectional is the most expensive…read morefurniture I've ever purchased, but I assumed with La-Z-Boy that quality was a given. The fabric on the sectional immediately started to wear down, terrible pilling and so itchy that my family doesn't like to sit in it. It's so depressing. The staff at Goodwin's service has been rude, avoidant and not taking responsibility for their product. The manager wouldn't even speak to me personally. La-Z-Boy will only work through the store. You can't speak with them directly. GOODWINS AND LA-Z-BOY do not stand by the quality if their products. There was no excuse for this. I try to shop local, but do not recommend anyone give this company their business unless they have $6000 to waste.

I went in to buy the chair in their sales flyer on state street, sold out of the warehouse already,…read moreshows me more expensive chair I say fine, I take this one, then goes to the desk, comes back says this chair is on order 4 months wait. ok can I have this one I'm sitting in? The answer is No because we can't sell off the showroom. thanks for the info, bye now ")

I love this store. If anyone I know needs furniture I send them here. My nephew and his wife just…read moregot some furniture and loved it..Thanks to the young man TK for helping them find the right furniture for their home.

I'm going to tell you something, I will never recommend another residential furniture store outside…read moreof American Freight in Saginaw. I have bought furniture from there four times now for 4 separate rooms, and I've been treated right every single time. Plus, pay 53 bucks down, 90 days same as cash (or something similar.) You can't beat it. I had issues with my living room furniture, and there was a discrepancy with my warranty, and they made it beyond right - IN 2 DAYS!! They got me better furniture, and they treated me like I was family. Between Ashton and Alma, I couldn't recommend either of them any more than what I do right now. Do yourself a favor and go visit them. It is well worth your time. Buy the Five-Year warranty, it's between $200 and $250 for everything that you buy in total (for or a single transaction, i.e.. couches, loveseats, chairs, tables, everything, ALL FOR THE $200 - AND IT COVERS EVERYTHING -). Trust me it's worth it. (Plus you get to keep the defective furniture.) The defective furniture will be good for a gaming room in the basement or a spare room.) Thank you Alma and Ashton. You're amazing. Please share!!!!!! #Americanfreightsaginaw #americafrieght

I decided to shop local and purchased an appliance from Cranes in Saginaw. First mistake. Customer…read moreservice is nil and they do not follow thru with anything. I was to have received a call from service in November and still have not received the call. At first they said they had the wrong number in their system. That supposedly was corrected but still no response. I went there on the recommendation of two other people who since have said they will not return do to treatment. They do not treat customers like they did when the original owner was alive. He would walk you thru minor repairs etc. Now it's come in and buy new as it's not worth fixing. If they don't change their ways, they will soon be lost to the big box stores. I know I won't go back and one of the people who raved about them before just bought a whole kitchen else where. I had another big issue with them which was only half solved. A very dissatisfied customer

From the owner: Specializing in: - Washers & Dryers Service & Repair…read more- Major Appliances - Major Appliance Refinishing & Repair

I have been a loyal Best Buy customer since I bought my first computer there in 1995. I have used…read morethe Geek Squad's expertise over the years, with trust and great success. That is no longer the case. I don't want to even go into the Best Buy store anymore, let alone use the technical services. I purchased a Dell Inspirin 16 from Best Buy in the summer of 2024. A couple of weeks ago the screen would lock and when I shut down, the keyboard wouldn't work until I had put in a 48 digit bitlock code. I made an appointment with the Geek Squad at the Saginaw Best Buy on November 20th and explained the problem I was having. Since I was going to be out of town, I stated I would pick up the computer on Monday, November 24th. When I picked up the computer, the lady explained what they had done to repair the problem and wished me good luck on my Zoom call on Tuesday morning. When I returned home and turned on the computer, I found that the keyboard was nonfunctioning. I called to let them know about the problem, and when I didn't receive a call back, I drove back to Saginaw with the computer. I explained that I had tried to call and the younger man at the counter said "And what did they say?" Since they didn't call back, I explained the problem. He said, "What do you want me to do about it?" This phrase was used repeatedly throughout our discussion and he said it couldn't be fixed until Microsoft fixed the problem. I asked why I hadn't been told that the keyboard wasn't working when I picked up the computer. When I asked for an apology, he laughed at me. I asked to speak to a manager, and he said he didn't know who was available. I again asked for a manager. He placed a call, and within a short time a manager came to the counter. He reviewed the work order that I had received, plugged in a keyboard, and attempted to download the keyboard drive. The keyboard still didn't work on the laptop. I asked if there was anything I could do to use the computer, and he suggested that I purchase a stand-alone keyboard, which I did.

Best buy is unfair in there return policy. If you buy a gift for someone they expect you to make…read moresure that that merchandise is satisfactory within 15 days.if you shop early and there is a problem you are out your money.they keep quoting stor police and when ask where is the sign to inform customers of this they (store manager) say that they don't have to post one. I for one don't think that best buy cares about customer satisfaction or stand behind the products they sell. I tried everything to just get a replacement for faulty merchandise and they refused to be of any help just stole my money . NO ONE SHOULD SHOP AT BEST BUY FOR ANYTHING.

Although the diagnosis wasn't what I wanted to hear. Alex was very honest and give me his best…read moreopinion and I appreciate that I'm very happy with the service I received

I spent about $10K on new kitchen appliances at Art Noey Maytag store. It was for new construction…read moreand I ordered everyting with plenty of time to spare - months in fact. There is no problem with the appliances themselves, but the service left A LOT to be desired. I was never notified that the products came in. Never was called to schedule delivery - I always had to call them. When it came time for the delivery and install, I didn't just call, I went into the store and arranged it - except that the salesperson I talked to, George, who assured me that this would all be stress free, did not put it on the delivery schedule. When I called to see where my delivery was, I was asked if I had actually scheduled it with Holly - and I told them that I had told George and George should have svheduled it. I asked him if it was MY job to go through the company phone tree to find out whose job it was to schedule the delivery. He admitted that it wasn't. Funny thing, when I looked at the quote written up for the costs for the install, Holly was the one who wrote it! She wrote the quote, but apparently didn't think to ask when to put it on the calendar! which she was in charge of! So apparently, even though I only live 3.6 miles away from the store, they would not/could not deliver the appliances till the next week. We didn't have a single appliance for a week! Couldn't keep anything cold, couldn't even heat up pizza. They don't MAKE any appliances at the Maytag Store. THey get a product in, they deliver and set it up. The only value they add is in the service they offer, getting the job done right and on time. Since I saw little to no service even for a $10K order, the next time I need an appliance, I will seek out one of the dozen or so other places to buy kitchen appliances in the tri-county area,

if I could give them a negative 5 star I would. was laid off paid account 3 months ahead and…read morecontinued to receive ph calls and threats, and they continued to try and take out payment. well jump to Apr in fed I paid till May 1st, since Feb received 2 letters about past due and it wasn't even past do, well they took a payment out and their wasn't even anything due. I have now no gasoney to take my children to school or anything else and it's disgusting being treated like crap by the company. also don't use their insurance I filed a claim in dec and they did not respond to my claim till March...on top of everything I got a TV that's not working and they are too self centered and heartless to do anything, I don't even know how it got damaged. Stay away from this company unless you want to be a slave to the mufane acts of greedy and heartless people.

Our TV was damaged during our relocation and we needed a new one ASAP. After having a nearly week…read morelong, awful experience with the online store and customer service reps we were asked to come into the store to verify some information. Honestly, we expected to go in and leave frustrated, annoyed, and never doing business with this company again--we almost just called off our TV buying venture altogether. I'm so glad we decided to go into the store and give them a shot. The staff was very friendly, helpful, and very caring of our concerns with our previous experiences. They explained the "why" behind some of the issues we were having (this alone was more than five days and multiple calls--including being hung up in--to customer service ever did) and went above and beyond to make it right and ensure we would be taken care of to the best of their ability. We were able to leave the store within a more than reasonable time with a brand new TV being delivered the next day. Our TV was delivered and installed the next morning and we couldn't be happier. Thank you, Aaron's for turning our experience around!

My update after posting my first review 5 days ago. I suggest you do back flips, lay on your back,…read moresides, and stomach before purchasing from this company! I order my mattress in December because it was out of stock. No problem. I was told mattress will arrive January 27, 2023. My husband randomly suggested on my birthday January11th let's just see if the mattress was in and it was. Matress was delivered Sunday the 15th. When it was brought in the house one side was full of muddy snow as if it was drug. We cleaned it and set up the bed ourselves. 1st night ok then I started waking up to excruciating hip/back pain. After day 6 and went in and complained (Jan 21st) I was told it was too soon to be complaining but STEVE said he'll see what he could do. He'll reach out to his supervisor and call me back. Never heard from him. 3 visits later still no call of help. Sunday Feb 12th Steve called saying, "I got your message you left yesterday and I can help." He saw my husband message my husband wrote on yellow paper 2 Friday's ago cause he helped another customer using his note to write on the back. After you purchase the bed and it causes you pain or discomfort they charge you 10% of the cost of the mattress, delivery fee of $50-$100, and a restock fee of $97, plus whatever the difference is of the mattress you choose. I WILL NOT INVEST IN ANY PLACE THAT DOESN'T TRY TO MAKE THE CUSTOMER HAPPY!!!! I bought a mattress pad outside of mattress firm and now I'm getting peaceful sleep without pain. Don't let the smiles and service fool you. You're the enemy at the end. No matter how nice you are its all about the money. Listen, shop somewhere else. It's not worth the headache. I also found out a coworker experienced the pain after purchase, a family member, and a client that came to my job

The great thing about this store is how well organized it is. It is all sorted by color, in which…read moreeach of the four colors represents a different "firmness" or style of mattress. This made things very easy, as it allows to you almost instantly rule out 75% of the store. Another plus side is the selection. They have so many different types of mattress, that I'm sure anyone could find what they need here. They have them all from the very expensive tempurpedic mattresses all the way to the other end of the spectrum. What was very annoying is that, even though we clearly stated that we were not interested in the temperpedic mattress (very out of our price range), we were constantly being told about how awesome it was. This went on for the majority of our visit in the store, which was roughly 45 minutes to an hour. Every mattress we tried was being compared to the tempurpedic mattress, which we could have cared less about. We appreciated the help from the associate, but it was way too high pressure for our liking. We were not allowed to freely look around the store after we found what style we wanted. Instead, the associate followed our every step and "educated" us on what we need, which allowed us very little time to discuss what we wanted without being interrupted. We did shop around at other stores afterwards and ultimately ended up back at mattress firm to buy our mattress because they easily had the best deal on the mattress we wanted. This was a definite plus! While we were checking out, our salesman tried pretty hard to convince us to buy a mattress cover which costs over $100. We did not decide to get the mattress cover because we knew we could find it much cheaper (which we did on amazon. Basically the same cover, but $75 dollars cheaper with a 10 year warranty). His last sales pitch for the mattress cover was to tell us that it will not only protect your mattress, but that it will also reduce the amount of "eye boogers" you have. To try to convince us, he told us that "eye boogers" are actually the FECES FROM MICROSCOPIC ORGANISMS. This did not sound realistic to me, so I did my research and found that that is actually not completely true. If you get the same "pitch" and are curious, look at the link here: http://www.nbcnews.com/health/body-odd/are-yours-crusty-or-wet-truth-behind-eye-boogers-ew-f1C6437167 This just seems like an odd approach to trying to get me to spend my money on an overpriced, final sale item.