Me and my Husband came here today for our Covid Vaccine Shots. We had previously registered online…read morea couple of days ago and was sent an email 2 days later to set up a Appointment. They are less than 10 minutes from my house. Easy to find once you get on the Complex. Signs along the grass to direct you to the Vaccine entrance and plenty of parking. Very professional people, fast check in service. I highly recommend if you don't want to drive far and stand in long lines.

Ive been receiving care from this office for years by another Doctor. It was very frustrating to…read morenot have a diagnosis. It wasnt until my PC stated he wanted me to see specifically Dr. Nasseri. This knowledged and caring Doctor has tackled the complexity of my issues with auto immune symptoms and doing his best to come up with options of comfort. His staff has been nothing shy of caring, compassionate and friendly with not only me but with others. Im sure there are other Doctors in this field with similar qualities, knowledge, experience and recognition; but there is this office that has been valuable to me and Im sure it will be for you in spite of other reviews.

Staff does not timely submit prior authorization requests, or return calls. Very rude, dismissive,…read moreand untimely with returning calls or responding to follow ups. Seek care elsewhere- there is no meaningful quality control or oversight at this clinical practice.

If I could give a ZERO I would. I scheduled a new patient appointment about 3-4 weeks ago for…read moretoday. I printed the new patient paperwork off their website and had it completed prior to arriving for my appointment. I sat in the waiting room for a little more than an hour past my appointment time before being called back. I then sat in an exam room for 30 more minutes before I asked when I was going to be seen. I was told "I'll check", to which I waited another 25 minutes so I grabbed my belongings and went to the front desk to ask for my copay back so I could leave. She was surprised when I said I hadn't been seen yet. The medical assistant said "she is coming in with you now" this is the same MA that told the Dr to see the patient who was scheduled after me, before me because she'd be "quicker"!! I said no thanks, I've been here for 2 hours and not seen, I just want my refund and I'm leaving. The office mgr tried to make excuses for the delay, I explained I am aware how delays can happen in a drs office, but not once did any employee advise me how late the Dr was running. He said "well she's just sitting back there doing nothing, she can see you right now", I again declined stating I just want my refund unless he plans on covering my copay for my time and he told me he can't do that (I know he could if he wanted to) but he could bill me for my copay. I said "look I just want my money, if I paid it when I got here I clearly don't need you to do me any favors and bill me for it". He finally reversed the charges then asked if I wanted to reschedule

From the owner: Rheumatology Express is striving to create a pain free environment by evaluating and treating acute…read moreand chronic Rheumatologic Conditions. We evaluate, provide care and education to our patients in overcoming the discomforts and disabilities that might be created by these diseases.

Billing department doesn't know what they are doing or they have major issues based on my…read moreexperience and the many reviews. Received a bill for the doctor and hospital on same statement. First statement ever received from them, no invoice received. It didn't credit the insurance payments that were sent. It miscredited my out of pocket payment as an insurance payment. I used EOB and was proactive to pay. When talking to the rep I was told the hospital billing isn't their issue. Then why is on the statement you trying collect money for. The bill is paid in full between insurance payouts of over 4000 and my copays and they still want money. Based on the other reviews about immediate collections I am awaiting to see if they get it fixed. I was told to call back in two weeks, after the due date. Rep had a piss poor attitude that sours the experience of an other words good surgery and surgeon. EDIT: for reply from owner. I provided all the details to the rep including EOB benefits paid and dates paid. If you want the details talk to your rep as I have already given it.EDIT: I had the insurance company contact the "billing" department and they said the invoice was sent to the billing dept for review. The insurance company states I have no liability because the office forgot to send in pre-authorization. Their loss not mine, " According to the providers contract advanced notification was required for the service but was not received. Therefore, the applicable administrative reimbursement reduction was applied and deducted from the provider payment. According to the providers contract the patient may not be billed for the amount of the administrative reimbursement reduction," So to reiterate, they screwed up and then are trying to screw me. 1-star now for leaving the insurance company rep on hold and not resolving it when contacted by the insurance company directly telling them they were breaking their contract." STAY AWAY if you can. EDIT: 3 calls- no resolution. supervisor will not contact me. 3 months no refund still, 3 MRI's, 2 CT Scans and now 4 doctor visits went to other places because of this money they will not give back. Telling me to go to a website to leave feedback when I am directly calling is disingenuous to the people that read reviews as there is no resolution but said to try and make your sh!tty company look better. give me back my d@mn money.

I visited this past Monday to see an ophthalmologist about a chalazion on my eye…read more Long story short, I felt seen and heard by the ophthalmologist after receiving poor care from a prior ophthalmologist and having a bump on my eye for the better part of this year. The doctor here immediately launched a plan to help me rid my face of the chalazion. First pass was an injection to the chalazion which she administered the same day. I have a follow up visit in 2 weeks at which time, the doctor will assess my progress and determine next steps. Given how quickly and assertively she tended to my issue, I know I can trust her with my care. Glad I found this place (but wish I'd gone here with my original issue. Sigh).

When you are Johns Hopkins hospital and medical center you know you have some top physicians…read moreworking there . Todays visit went well but I should have use a zoom visit this time to discuss treatment plan and avoided plane fare .

The receptionist was extremely nice. The ENT was nice but I felt rushed. I still had questions but…read morethe receptionist was able to answer some of them for me.

Most of the nurses are with Poor attitudes and lack bed side manner-5th floor Neuro. Be ready for…read moredelayed responses, attitudes from phelbotomy. Much appreciated to nurse JONICO who treatment my son with respect and professionalism. If you have a loved one on this floor who is mentally challenged patient, be ready for staff to treat them like they're INVISIBLE, NOT WORTHY OF RESPECT, and most importantly their health is not a priority.

I am so proud of the professional growth and excellent care we have experienced in our local…read morehospital! We've lived "across the street " for over 30 years and have witnessed the vast facility upgrades and quality improvements in the medical staff care! They saved my husband's life twice so I am forever grateful and I care so much that other patients have quality experiences here. I know the attention to patient wellness has improved exponentially, especially in the last 10 years and I feel that they listen to community input to get even better.

I try hard to live a healthy way of life so choosing the right doctor was important to me. Dr…read moreDeepak Baskaran is my guy. He is smart and in-tune with my life goals. And since he is fairly young himself, I am looking forward to keeping him as my doc for the remainder!

I really like going to see Dr. Baskaran. He's not the type to pump you full of medication. He's…read morereally friendly and it doesn't feel like he rushes you at all. The waiting room is pretty small and not really nice looking and I've had to wait 30 minutes even with an appointment, but I would not think fo going to another doctor.