Let's not over think it…read more.. Located in the Palma building which is located to the left of the main hospital building I made an appointment for mom with her latest complaint and was referred to a Neurologist and got a call once approved and was a delight to make arrangements with as they also have a Japanese translator which came in extremely convenient as I couldn't do the paperwork for mom this time around since it was description of symptoms in the last six months which is an extreme detailed lists for every part of the body. The translator was amazing helping her as it's something that she only can describe even with the translator she still had difficulty needing further descriptions...nothing can relate the quality care that they provide which is very comforting and hoping to get answers here is priceless. No validation for parking it's $4 for 2 hours and valet is $9. Thank you!

This is the second Neurology Dept. I have visited in Honolulu. It was a difference like night and…read moreday. Straub's employees were knowledgeable, helpful, and patient. It was refreshing after dealing with frustration in the previous office. If you need a neurologist, Straub is the place to go.

I think Dr. Shimamoto is a very good neurologist. If I was only rating him, I would give him a…read morehigher rating. However, I am rating my "experienceʻ which includes him, his staff, and the customer service I received. He did a thorough exam and asked me a LOT of questions about my condition. He ordered appropriate imaging. His office staff are pleasant, but not efficient. The phones go to VM from about noon on and you cannot leave a message - you have to keep calling and calling. He has a patient portal, but one of his staff said they donʻt look at it. There wasnʻt anything definitive shown on the imaging and Dr. S didnʻt offer much advice except donʻt bend backward and donʻt pick up anything heavy; I already knew this. I had to request physical therapy - he seemed reluctant and said most patients donʻt do the PT at home. Well, I always do. So, he told the staff to send a prescription for PT to my PT clinic. Later, the PT staff requested an additional Rx from Dr. S so they could help me with balance issues. After 3 faxed requests from the PT clinic, and numerous phone calls from me, we both gave up after 2 weeks and I asked my PCP for the additional Rx...which she did that day. At one point during the 3 attempts to get that additional Rx, the staff told me the PT request was "on his desk." That was 8 days after the PT clinic had sent it, and the second request. I had a post-PT appt. with Dr. S. I mentioned the difficulty in contacting his office and the problem with the PT prescription. His answer was that he is short-staffed. Maybe he should spend some time rectifying that - his business would be so much better. A competent, caring doctor stuck in an incompetent, non-caring environment. Usually itʻs the other way around.

Dr. Shimamoto is a great and knowledgeable doctor. Has over 20+ years of experience. His office…read morestaff (at least as of this writing) are very nice and patient. Dr. Shimamoto has very good bedside manner and is as local as doctors can get. Very soft spoken and listens to your every concern. If you have issues he'll explain to you what may be causing the issue in layman's terms. Location is a bit clunky and the parking is a bit hefty ($1.50 every 30 minutes with validation) but he's worth visiting. He's part of a group called Neurology Associates but my PCP recommended him in particular. Now I see why. Just a heads up - they charge 5% extra for credit card payment, so if you're on a flex plan and you want to use your flex plan card you will have to wait to be billed, but that's just a minor inconvenience. If you're looking for someone who will treat you with care and attention, go to this doctor for your neurology needs.

So far, no complaints. I just started seeing Dr Anderson with the Inspire Sleep Apnea Rep. Today…read morewas my second appointment. I was the first Kaiser patient to get the Inspire device installed, in May 2024. I switched jobs and my company only offers HMSA, so I needed to find a new doctor. Dr Anderson has many Inspire patients, so I am hopeful that we will find the right setting for me soon. Having sleep apnea is not fun.

Working with Hawaii Pacific Neuroscience is the most frustrating experience imaginable. I have had…read moredaily migraines for nearly 3 years and have been refractory for 15 months and they make getting help nearly impossible. There is no way to call them and speak to a person and they rarely return phone calls. They have a messaging app but it seems to be a different person responding every time so their communication makes no sense. I routinely get Botox and Vyepti every 3 months and every single time it's a nightmare scheduling with them. I am so sick and all I'm asking is at minimum, they be competent at their job but their staff is one of the worst I ever encountered and I have seen a lot of doctors. Dr. Kim herself is knowledgeable and kind but I can't say enough bad things about their lack of organization, communication, and bad staff.

I have decided to write this review because you never know when you will need a brain surgeon. My…read morehopes in sharing my experience is that it will lessen the fears of anyone newly diagnosed with a brain tumor. You can survive and recover, it isn't an automatic death sentence. So please stay strong! You will get through it. Dr. Leon Liem is the best. I was diagnosed with an inoperable brain tumor after a fall while practicing softball with my daughters at age 33. A quick trip to the ER revealed no concussion but the Doctor asked if I knew about the brain tumor?? WHAT? Turns out I have a genetic meningioma, He informed me that it was inoperable and would really start giving me problems in my forties. He was right, the headaches and brain swelling gradually worsened to the point that I would end up on bed rest to prevent seizures/death while awaiting gamma knife surgery at 43 years old. I met with Dr. Liem after asking my oncologist to refer me to the best neurosurgeon in Honolulu. Dr. Liem is brilliant, confident and always professional. The surgery was done on 07/10/14. Although, I had an adverse reaction that required further treatment and hospitalization, I am happy to report that we have been able to control the growth of the tumor. Furthermore, I have made a complete recovery from the procedure and stabilized the tumor. The cost of the procedure was a total of $2686.21 and was covered by my medicare. Thanks to the amazing advances in modern medicine and Dr. Liem. I beat Stage III Triple Negative Breast Cancer and an Inoperable Brain Tumor. I will be forever grateful to Dr. Liem and his team. Thank you from the bottom of my heart.

Dr. Liem is great!!! However, the staff is so inefficient, doesn't return calls, and avoid giving…read moreyou an appointment. I had to take my son to the ER, and the ER doctor called Dr. Liem, who had to apologize for his staff, and wanted to see my son in his office, not the ER!

I highly recommend Dr. Kevin Kimata. He is a very caring and knowledgeable neurologist. After…read moremore than 40 years of daily headaches, Dr. Kimata was able to significantly reduce my headaches and reduce my medications. Dr. Kimata is the only doctor who has been able to get my headaches under control. In addition, his staff are all friendly and helpful.

Most specialist you need to be referred to by your doctor, so I was referred to Dr Kimata. His…read moreoffice is located in the Kuakini Medical Building next to the hospital. His office staff is not very friendly and co-payments are due at time of visit. Most times the wait is not more than 10 minutes to get in the exam room. Dr Kimata is not personable, so don't except a smile from him, but I say he is very knowledgeable in what he does. Ask all the questions you have and he will give you all your answers. Schedule your appointment when he tells you for your follow up because it's hard to get an appointment with him if you don't. Seeing a specialist is a hard thing to do these days in Hawaii!

I am finally taking the time to set up medical care... After searching BCBS and HMSA's websites I…read morefound Neurology Associates and was able to make an appointment with Dr. Hirota within a reasonable time frame. I am used to my doctor's office on the mainland which has a large waiting room and high-tech offices. This is an older office with a small waiting room. The office staff here is AMAZING!! I recently started a new job and have insurance from two companies making billing a bit challenging. They have worked with me to ensure that all of my appointments and procedures are covered! Before I met Dr. Hirota I was examined by a Med student, she was fantastic. She was very thorough in her exam. After she finished she left the room and spoke with the doctor he then came in and did the same examine just a little quicker. He paid careful attention to my questions and concerns. Don't forget you parking ticket for validation and give yourself extra time for the elevators.

Dr. Terry Shimamoto is working with me to deal with years of daily migraine agony. If you've…read moresuffered from migraines, you know how invaluable this service alone is. But in addition to being competent, Dr. Shimamoto listens, he's friendly, and he returns calls promptly. What more could you ask for in a specialist? (OK, a migraine cure, but realistically . . . )

Dr Liu is among the greatest doctors I have ever had. Diagnosed my extremely rare genetic disorder…read moreby simply eye-balling it. A genetic test later confirmed it. If you watch him looking over a MRI image or something like that, you feel you're looking at a fish in water. He just feels it. It's like watching a really good pro athlete making something extremely challenging look easy. He is also a truly kind person with a unique sense of humor that makes you feel human. It's always fun to see him and I would trust him with my life.

Whenever you see a specialist of any kind, you need to be referred to one by your PCP. My PCP…read morerecommended Dr Liu because I have chronic migraines. I was seeing another neurologist, but I was not happy with his treatment to say the least his personality. A good dr will welcome you into the exam room, sit down with you and ask you questions about your health, concerns, exam you, discuss the best possible treatment option and spend time with the patient. Dr Liu does just that. He has a very calm demeanor and doesn't get excited. He is very thorough with his exam and explanation unlike my previous dr. The wait is long sometimes, but it's always worth my time.

OK, I'm used to the V.A., where most there hate their jobs, you wait many MONTHS to be seen, and…read moreget pretty poor treatment from pretty poor docs, with the exception of eyes and dental. I was MISdiagnosed there 2 YEARS when I had lymphoma UNDER shrapnel from an Iraq War wound. I was told, "You are getting OLD, and it's an old war wound..." DISSED for 2 YEARS??%$#@! finally, I went outside w/Medicare, got a proper diagnosis, (CANCER in that bone under the 'old war wound'), and referred for treatment-- finally the V.A. got involved because I threatened to go to the press if they didn't take over. The docs at St. Francis radiation center were GREAT. But nothing worked as it's a rare cancer and it didn't respond to radiation, and kept coming back. Finally, with MY research (I'm a retired surgeon) I found a treatment that may work for me and they referred me on after my oncologist AGREED. MAHALO PRES. TRUMP for 'Care in The Community', as we can now go to outside docs if we live far away--and they took me seriously, I got treatment the V.A. doesn't have anyway--and they listened to me, treating me with respect as a fellow doc. PALI MOMI WAS THE LATEST DOC TO SEE FOR BONE SURGERY--a big surgery, a VERY long 18 month recovery=MAJOR. I saw Dr. Aratani, who is highly specialized in ortho and oncology--one of only 2 on island. The only other is my friend @ Tripler but he was deployed so unavailable and he got me in to see Dr. Aratani. She was enthusiastic about my research, said YES--and referred me on to Queens for one treatment before she operates...but PALI MOMI WAS A BREATH OF FRESH AIR. I was pretty lost there as I never go to Aiea, living in Kahalu'u, and it's grown so much all my old landmarks are GONE--but after finally finding it, employees directed me every step of the way as to where to go, what building/floor/etc. OMG! That NEVER happens @ the V.A. I was totally--no lie--slack jawed by the time I got to her office! EVERYONE was so FRIENDLY--and not put on--I mean genuinely friendly, helpful...as my leg HURTS and walking HURTS...so so many folks there offered to help..I am BLOWN AWAY. It is BY FAR, the BEST medical facility I have EVER been in--and after getting wounded, I've had 15 surgeries, multiple scars/shrapnel/debility...etc. I just am very impressed=PERIOD. Much aloha to all you guys!!! Your assist and help was SO appreciated! I've been really down about all this, the time I lost getting treated and where it's at now--needing major surgery, possibly crippled for life...yadayada. But you guys there really cheered me up. MAHALO!!! Sorry so long, but I just feel VERY strongly here!

***4.5 STARS***…read more Recently a colleague reached out to me as his designated driver was unable to pick him up due to an unforeseen situation. He texted me needing a lift from Pali Momi Medical Center (PMMC) to his home just off Kinau Street. PMMC opened its doors in July 1989 and has been servicing Central and West Oahu. It was originally opened as Kapiolani Medical Center at Pali Momi until rebranded as PMMC in 2010. They are conveniently located in Aiea just down the road from Pearlridge Shopping Center. It was my first time here and was impressed with the upkeep of the grounds. Because my friend just had a procedure to the day prior, a hospital staff wheeled him via wheelchair to the pickup/drop off area. I was amazed by the hospital's attention to patient's condition, consideration and service extended. Although the pickup was a fairly quick process, the setback I encountered was leaving. There were 2 parked cars in front of me and it didn't seem the cars would be leaving soon. Furthermore, the right hand lane was too narrow where I couldn't pass them. My only option was to back up and exit via the far left lane. Thank goodness there was no car behind me otherwise I would have been in a standstill. Overall, impressed with my first visit to PMMC, with the exception of their pickup and drop off area. 2026 #60

Dr. Micheal Russo an amazing Neurologist with a bedside manner that makes you feel as though he's…read morea friend as well as your doctor, This clinic will diagnose brain related-issues including and sleep related issues..very professional staff..I've been under Dr. Russo's care for nearly 9 years...On the mainland there wasn't a Dr that could diagnose the seizures I was suffering, even after many DEG tests, this clinic diagnosed me after my first visit DEEG neuroscience, literally changed my life from feeling fear to relief...Dr Russo teaches as he describes your condition...you'll leave your appointment with knowing that you can live a full life without fear

If God fashioned the perfect Neuroscience and Sleep Doctor... even beyond that, would be Dr…read more Michael Russo. Like a "Norman Rockwellian" having in his "quiver," a plethora of ideas to anything we ask, all the while, from the beginning of tests to the finest most experienced advice in America, treating us like family, with a wit and "Divine" sparkle in his eye. For over a decade we've experienced his admirable staff all mirror him, so it is like having an entire team to help you restore your health, even if the roots go back over 4 decades, like us and with no medications! Mahalo, rudyandaudrey

Dr. Pearce is a good neurologist and I have no problems with him. He spends an adequate amount of…read moretime during sessions. The primary problem I have and have had for many years is with his staff and their inability to get my prescription refills sent in correctly or on time. It usually takes me several attempts each time I need a refill before I finally get it sent in for me and finally receive the medication. I have gone without medication for at least a week on multiple occasions because of the problems I have with them getting it sent incorrectly, and on time.

I had a request to take a MRI from Dr. James Pearce. Upon completing my MRI scan, I was told that…read moreDr. Pearce would receive the scan results and will be contacting me. 2 1/2 months later, I called his office to inquire about my results. The receptionist who received my call seemed a bit unaware of my scan results. After several minutes, she said that I need to make a telecon with Dr. Pearce. I was told that the Dr. Pearce would call between the hours of 9:30-12:30. 1 week prior the the appointment, I received 2 messages reminding me of the appointment date and that it was for 8:20 am. At 9:00 am on the appointment day, I called his office and was told by the receptionist that the Dr. would call between 9:30-12:30. When I mentioned my received messages regarding the 8:20 start time, the receptionist told me that I was told about the 3 hour window that the Dr. would call. She was not apologetic about the messages and asked if I wanted to reschedule. I had my entire family there to hear what the results so I was not about to reschedule. Her unprofessional attitude being a doctors receptionist/nurse was very puzzling and upsetting. I waited and finally got a call from the Dr. at 11:30. Upon receiving the results, I mentioned the messages that I received regarding the 8:20 appointment. He seemed very unapologetic and just told me that he would talk to his staff. He asked if I had any other concerns and when I said no, he just hung up without saying goodbye. This is totally unprofessional as a doctor providing care for patients. I would not recommend anyone from seeing a doctor with his attitude along with his staff.