Responded very quickly and offered to come the same day, on a Saturday, no less, so we appreciated…read morethat. We needed curtains hung. I had started the job myself but got an anchor screw stuck and figured I should have a pro step in so I didn't wreck my new walls. All the supplies were here, placed where they needed to be, holes were measured and marked for custom made rods and drapes. He charges by the hour and moves very, very slow. He didn't have his own step ladder or anchor screws. In the first hour, he managed to put in 3 screws in holes that had already been marked. He claimed he "needed to remeasure" and that's why it took so long, but he used the holes that I had already marked. He also said it was too hard to do with custom cut rods. He also said it wasn't his fault because I had an anchor screw stuck in the wall already, which was the whole reason I hired him. This is what pros do: they come prepared, know the required materials and techniques, and advise the customer on the best way to proceed. I knew we needed to cut it off when he asked me how to use an anchor screw. He didn't know if you needed to pre-drill or not for a very basic and common anchor. I cannot imagine a professional handyman not knowing that. He used a level to stare at the pre-marked holes for what seemed like an eternity, just eating up time. 3 screws = $200. Seems like a nice enough man, but handyman may not be the profession for him, and that's giving him the benefit of the doubt that he wasn't just trying to take advantage of someone he assumed was too naive too know how long the job should take. He became very defensive, making excuses when I said we'd need to end the job at one hour. Im sure judging by other less than 5 star reviews here (that I really wish I'd have taken the time to read) he will post a very defensive response here as well. Please just don't take a job you don't have the required expertise to complete, and I don't want to hear defensive excuses when I'm still out $200 for almost no work completed.

Had him hang about 8 paintings throughout the house. Very good, professional, responsive. Good…read morevalue for money spent.

The Rockville store is a great shop With a great team. Just before the Super Bowl, I thought that…read moregetting a new TV was good idea. I tried all of the usual places, but they couldn't meet my delivery timetable. However, when I called the Rockville store, they said they had the TV AND promised to deliver and set it up on the following day. I was delighted and made the purchase. The installation team called me early the next morning to provide a delivery window and arrived within the window. They had the TV unpacked, set up and cleaned up all the packaging material within 30 minutes. The Samsung TV is fabulous, the service is excellent

This is a great local business to support, and Mike was super helpful in providing info on what…read morebest met my needs (and worked with my space). The process for payment and delivery was easy and they communicated clearly. I felt like they all really cared! For example, they did not just drop off the TV and leave, but instead they brought the TV into my living room, removed it from the box, plugged it in, and made sure everything was working properly. Go here first when you are searching for a new TV!

Fernando is a walking encyclopedia/PhD of AV tech knowledge. He showed up ready to go, and took…read morecare of a TV mount for us. Pretty basic in terms of projects, but not knowing a damn thing about AV, AND given the wiring in this place is from 2008 with cables behind the walls, he went over what was going on, provided some options, and took care of biz seamlessly. He even took some time to walk me through the details of updating the speaker system that runs through the whole house (the "zone" stuff). A real charming gent, super thorough and detailed, with great comms. Thanks my man! If we do that swap over to the Sonos system (or any other AV stuff), we'll be calling.

Fernando was a pleasure to work with, highly knowledgeable, personable, and clearly very…read moreexperienced in home automation planning. He offered valuable insights and practical recommendations that made the process smooth and efficient.

Abdallh and team installed Cat6 from my garage to my third floor office. He very professional,…read moreresponsive and did a great job. Very happy with his work.

Very knowledgeable and a great value. The owner is involved throughout. He and his team are…read morecourteous, prompt, and efficient.

Tim and his team from Revelation AV added ethernet wiring to my whole house. The service and…read moreexperience was awesome! They were knowledgeable and thorough. They arrived on time and completed the task timely. The finish work was excellent. Thank you

I received a quote right away to install a bracket (provided by me) and mount my 85" tv on it. I…read morewas quoted $69 + $550 for two persons. I was a bit shocked because it was more than twice the amount of the second most expensive quote we received. I confirmed with Sam via text that the price was correct because it was more than twice the price of 4 other quotes I received. He confirmed that it was indeed correct. Perhaps their service is worth it, but I was quite satisfied with the company I chose for less than half the price.

Absolutely thrilled with the quality, professionalism, and experience!…read more We recently moved into a new office space and had to setup a new computer network. Apparently there were some infrastructure issues that had to be addressed first. Upon receiving high estimates from multiple companies, we were referred to Sierra by one of our newest clients. Mike came out to assess and provided simple and effective solutions. He was able to redesign our entire network, install brand new equipment with the required security levels and all at a fraction of the cost we had initially anticipated. His knowledge, attention to detail and abundant patience with us was truly appreciated. Thank you, Mike.

From the owner: Design and installation of network and ethernet systems for both commercial or residential needs…read more Services include installation and configuration of CCTV Security Cameras, as well as surround sound system and Video system which allows signal sharing on different televisions in the same location. Installation of desktop computers, and all other office equipment and devices such as printers, fax, scanners, and VoIP phones. Installation of WiFi booster to amplify signal and connectivity. Company insured and licensed in Electronic Security Services.

We moved recently to a new house, and I needed to have two big TVs hung. I put the request on yelp,…read moreand decided to go with Certified Pro AV, and I could not have made a better choice!!! I scheduled long in advance, and moved my dates around a couple of times, and they were super accommodating. Then I moved it up again, and they came earlier than we agreed! When they got to our house, it was the best experience from the beginning to the end. They were two of the friendliest people ever. The TVs were hung perfectly, cables hidden - suggested an idea for the tv boxes and it went flawlessly. I also realized I needed a network cable connector added in the basement, and with no questions asked, they fixed that too! It isn't often you encounter a business like this, but I could not recommend them any more highly. The price was very reasonable, and to be honest I would be happy to pay more for this type of service. Thank you so much Certified Pro AV!!!!!

Moose is the owner of the company and came by to setup my home theater system and outdoor speakers…read more He was very personable, and prices were very fair compared to the other quotes I got. I highly recommend using him for your home theater installation. He even told me to call him anytime if I run into any issues or questions.

Rick & his crew are just the best!! They are knowledgeable, easy to deal with, honorable, and a…read moregreat crew! They installed our Sonos system, as well as our tv & we had no problems until 2 years later! A few days ago, we had a weird problem with Sonos & called Rick for help. He came that same day, spent a great deal of time checking the system (little did we realize it had already reset itself!), & left when it was running perfectly!! When I wanted to pay the bill, he said, "Nah, no charge!!" When do you ever find such decent & fair dealings with clients!!! Love these guys!!! You will, too!!

I got a message back from Rick very soon after I posted on Yelp. He gave his cell number so we…read morecommunicated via text message there. He was quick to respond even on the weekends and was able to fit me in to mount my TV on the wall in my basement. He scheduled a technician and Robie and his coworker arrived right on time. In fact I was late getting home so he had to wait for me but they were patient and gracious. They got to work right away and we're finished quickly as well. They cleaned up the dust from drilling too, very thoughtful. It was $199 to mount the 55" TV, no connections and no wire hiding, and I had my own mount. I really just wanted the TV up. Great service, easy to communicate, I would recommend! Price feels high but was in line with other businesses so I guess that's the going rate, and I am happy to have it done professionally.