Outstanding service and staff very helpful. Top quality lenses and frames. Same day service…read moreavailable. Their prices will beat every other place in town.

So, am about to be headed on a two week out of country trip, when my glasses get broken in half at…read morea freak accident at work. After a frantic trip to the eye doctor to get an updated prescription, the doctor recommended Optical Express. I'm desperate, so I head over. First off, the staff is so nice! He answered any and all questions I had, and was very patient as I picked out some new frames. Their frame selection isn't huge, but they have a nice variety and I quickly found something I liked. My prescription is *terrible* so they didn't have glass in for my fancy transition lenses I usually get, but he offered to order in the lenses and offered to put in basic glass and switch them out when the fancier, thinner lenses were ready. He was very fast getting the initial lenses ready, said it would probably take an hour or two but only took maybe 30 minutes. They give you a glasses cleaning rag and a small bottle of glasses cleaning spray that you can get refilled when it's used up. All in all, I definitely recommend this place, and I'll probably be making them my go to glasses store in the future!

Fabulous eye dr! I had an emergency and he got me in within an hour! He has held my hand…read morethroughout the whole ordeal and has a great bedside manor! Highly recommended!

Wow this place is amazing and the biggest blessing one could ask for. The customer service was…read moreoutstanding and went above compared to every experience I have ever had. I called with no appointment I was suddenly hit with an eye flare up and they made time for me to treat me! The quality of care they took to make me comfortable was truly appreciate! I'm not going any where else ever!!

Now you want me to pay $350 to fix a pair of lenses that your establishment didn't get right the…read morefirst time. IF I chose to take you up on your offer I would've spent $1100 WITH INSURANCE at your establishment. I don't think so.

I went here specifically for an eye exam for both contacts and glasses. While I'm certainly no…read moreexpert on what is cutting edge technology in the optometry field, I felt as if the machinery used here HAS to be brand new. I had my eyes examined a year ago in Chicago and that eye doctor was still using the puff of air test for glaucoma testing. This optometrist uses a much less irritating device. I felt as if they really took their time with me. I'm normally paranoid that I may have inadvertently spoiled my eye exam by selecting the wrong lens during the "Which is more clear," portion of the test. But here, I felt like the rest was thorough and exhaustive. I'm glad I came here and recommended the place to others.

As my mother had her cataracts removed, I was allowed to watch outside the viewing area. No…read moreproblems. My son chose to have refractive surgery to correct his extreme nearsightedness (replacing his lenses with a man-made lense). I wasn't thrilled, as this is a one-time only surgery and cannot be tweaked later. He still has some astigmatism that could be corrected with glasses. Night vision blurriness (common with contact lense wearers, as the pupil expands farther than the contact area). He said he would still make the same choice, given the confidence with his new vision. I again was allowed to watch through the windows and close up video on tv screens. Growing up, my whole family had 20/15 vision, while I needed glasses in first grade. I can still recall the sensation of being able to see the individual leaves on the trees after getting new glasses. I'm considering getting the same surgery as my son.

I am writing to formally address the unacceptable conduct we experienced during a recent…read moreinteraction with your office management at Abilene Eye Institute. My daughter contacted your practice to express valid concerns regarding unprofessional behavior, specifically relating to groundless accusations of theft directed at us by your staff. Instead of addressing these serious allegations in a professional manner, the office manager chose to escalate the situation significantly. During this conversation, the manager made a highly inappropriate and discriminatory remark regarding my daughter's son being half-black. Bringing a child's race into a professional dispute is not only irrelevant but deeply offensive and speaks to a severe lack of character and leadership within your management team. This experience has left us feeling targeted, disrespected, and completely unwelcome at your practice. I believe it is vital for patients to feel safe and treated with dignity, and based on this interaction, that standard is clearly not being met. I hope this serves as documentation of the hostile environment being fostered by your current management staff.

Abby in reception is awesome. Helped me through the appointment process with ease and care. Staff…read morereflect on the doctors, so I am sure my upcoming optical care will be as well handled. Thank-you Abby

Dr. Dorothy Preston is one of the best ophthalmology doctors in Abilene. She is very patient and…read morethorough, and not to mention she is very professional and polite. I have been a patient since 1996. Thank You

I love Dr Preston. I went to the top two Opthomologists in Abilene because my vision was bad enough…read morethat I couldn't read signs in store windows. They both said I didn't need glasses. I saw Dr Preston and had the most extensive exam of all. I Did need glasses! That was in 1986 and I am so happy with her care! I also buy my glasses from them because any care / adjustment/ etc I may need is included and they do it on a walk in basis.

I chose Texas Midwest Eye Center. Friendly staff and ophthalmologist who actually care about the…read morequality of eye care you receive.

I like Dr Troy Carter, not only he's nice but he also helps me see better. I have known Dr Carter…read morefor years, he's been my parents Eye Specialist and now he's mine. He and his staff have been absolutely wonderful especially after my father had passed.

He has performed laser surgery on both my mom and husband, both successful. He's been great on…read morefollow up appointments also. Would definitely see him myself if needed.

We began seeing Dr. Patel a little over a year ago following an accident my husband had. He had a…read morevery extensive eye injury that we were let know (by the 1st Dr. To see him in the ER) most likely in worst case would result in the loss of his eye best case loss of vision. After emergency surgery at another location at 2am we were sent home with orders to follow up at Dr. PATEL'S office the following morning. When we arrived at the office the waiting room was busy. We were escorted directly to the back so my husband wouldn't be exposed to germs anymore than neccessary. Dr.. Patel explained every option to us making sure we understood that if we were up for the fight they would do everything possible to save not only the eye but the vision as well. We are currently 18months into the process and Dr. Patel has been great the whole time. We will have 2more surgery to hopefully totally restore vision and I couldn't ask for a better Dr. To be there with us along the way. The nurses and office staff are excellent as well.