Top notch experience with Melinda! She was professional and courteous to every single person who…read moreentered the store. Helped me feel right at ease. Gave me ample time to find the right frame and helped when I asked. She dealt with our insurance company to find me the very best deal and I ended up TWO pair of glasses for less than one was at a local competitor!!! Such a fantastic experience.

Dr Konradi was so efficient! She was short staffed and had to be receptionist and Dr. at the same…read moretime, but did my exam so fast! I was in and out in 30 minutes! Very impressed! I can see perfectly!!

Friendly and thorough. Always a good experience A little…read moreexpensive but very professional

Have only see optician here but the measurements for progressive lenses was perfect! Not all…read moreopticians are good at this, but they are.

Aside from the one office staff member that helped with the pre- eye exams the rest of them to…read moreinclude the doctor were absolutely rude! Playing it off with sarcasm was definitely unprofessional.

my husband had an exam and glasses made with them. When he picked the glasses up he couldn't not…read moresee out of them. Instead of checking his vision immediately, he was told to wear them for 2 weeks. He had them adjusted while he was there. I checked them when he got home and noticed a small crack in the lens by the nose piece. He agreed to wear them but honest couldn't see with them. I called and asked for a glasses check. We couldnt wait for an appointment so we went up there. The gray haired lady told us that we must have made the crack in the lens. I asked for my money back and they refused. She then became very rude so I asked to speak to the Dr . but was told no. we spent a lot of money there for glasses we can't use. I advise against going to this business. I have worked in ophthamology for over 15 years and we would have never treated a customer that way.

I got my first pair of glasses at LensCrafters at the Mall more than 20 years ago. Great product…read moreand service then BUT I started buying my glasses at my opticial technician out of convenience and habit. I frequently had problems with their opticians NOT getting my PD correct (they use a water based marker to put a spot on the demo lens, and it's not a very accurate way to get true PD distance for no-line bifocals. I still use the same optician but I went back to LensCrafters. They use a computer to make an actual picture of your face wearing the glasses you select from their display and the PD is extraordinarily accurate without a fault. Turn around time is about the same with my eye doctors place and LensCrafters because no-line lenses are tricky to make and done out of town. I'll never go anyplace else than the Mall of Abilene for glasses at LensCrafters

Rae Harwell is awful! she sounds like a robot, and clearly has no idea what she is doing. find a…read morebetter doctor elsewhere. she's also rude to you if you ask her to try something different. Her office is filthy as well. I had to shower immediately after getting home.

Today was my first time there, and I will continue to see their doctor Annie Avilez! All the staff…read moreat the Open Eyes were very sweet and fast at getting you seen!

Don't make your exam appointment online. I had a screen shot of an appointment confirmation and…read morebasically called a liar. Rude and unprofessional on the doctors side. I definitely won't be back even for glasses.

This is friendly and inviting optical with plenty of independent designer eyewear, with budget in…read moremind frames and lenses as well. Service is their #1 priority.

From the owner: Abilene's only boutique style full service optical.read more

Don't believe the "10 day" arrival promise. Now 12 days and my $300 glasses just now shipped,…read morehowever they could not give me a firm arrival date. I would have went somewhere else from the beginning if I knew they would not honor the delivery promise day. I'm going to get a refund and go somewhere who upholds their word.

Never needed glasses until now but retired from medical field so am a decent judge of a health care…read moreteam. The optician was good. The exam felt thorough and he was receptive to questions and offered good advice on various types of glasses, even comparing what they had available vs others. I ended up going with the Wal-Mart glasses, my plan paid for most of everything. The most expensive pair of glasses out of pocket for what I needed was about 500 but they had several much less expensive options. Wal-Mart does not make in-house glasses. They are mail order which saves money. My expected wait is about 8 to 10 days. We shall see. If later, I'll return to post that. So, if you want them today, go to a different shop. The Optician was up front about the wait. Liked his open honesty. The folks out front selling/fitting frames were knowledgeable and professional. P.S. I got the toughest recommended frames (outdoor work) and the price was great, about 134. If they turn out differently than expected, will return and post that.