They do a great job at pretending to care about your child. Until you express your own opinions as a parent, then out the door you go! Stay away from this strictly for profit, not for care, office. Find someone who actually cares about the wellbeing of children read more

Some docs are absolutely amazing, some are not so good. It's great to have access to the advice line 24/7. Limited weekend hours is rough. The nurses are decent. Sad to see the (great) docs and nurses retiring. Location is convenient and it's usually easy to get a sane-day appointment. read more

The wait time is awful. Information I was given about the flu shot clinic was incorrect so I was unable to proceed at the date they originally confirmed. Their doctors are rushing through your appointment and they don't listen to the info your providing about your child. I told another parent the advice I received during our appointment and the parent thought this info was coming from a young babysitter - not a doctor! Complete waste of time and useless recommendations. I no longer trust them to provide the care needed for a child. read more

Takes 30 min to get through, bo matter what day or time. Doctors are great but people don't and answer the phone in a timely matter.

I am so so so impressed with this practice (and I'm a physician so that's saying something!). Every physician we have seen here has been caring, skilled, and gets us in same day for urgent matters (including when it may not be actually urgent but is more first time mama anxiety). Highly recommend. read more

I am so thankful to have this pediatric group close to home, weekend hours and very good with returning phone calls. Most recently had to take my daughter for school note to return . Dr.Parnes is one of my favorites especially with the question ' what are you worried about?' . I love that. read more

Abington Pediatric Associates - Covid memories ! Thankful for precautions . - Pediatricians Near Me - Abington, Pennsylvania

We've been here for years and love the majority of the doctors (with some exceptions). You have to learn their personalities and see who you mesh with. The new docs they've hired recently have been great! Not crazy about all the front office staff - the warmth has definitely gone downhill over the years ... but I suppose that is true everywhere. The physical location is very convenient and there is a parking lot. Wish they had more extensive weekend hours and some of the capabilities of an urgent care. read more

We have been going here for over two years with both of my babies. They are amazing. The doctors are very personable and really take the time to listen to your concerns. Anytime I've had a sick child they take me right away. They have truly helped to ease the worry and concerns that can come with raising young children. I can not imagine doing to another drs office. read more

This place has the worst management ever. The staff talk about each other too like it's high school. This place is very toxic and it's sad since it's a pediatric office. It will be good at first but you'll end up hating it. They barely train you and get mad when you mess up. Just don't waste your time!! read more

Had a horrible experience with the front desk staff today. The doctors are great but the front desk could use some training in de-escalation, listening, taking accountability, and understanding how to resolve an issue. Being billed for something that was not done and being told over and over again that we were billed for it without explanation when I've told them multiple times that service was not done and should've been noted to have been opted out of since my insurance did not cover it. This problem would've been easily resolved with, " I hear you and this might possibly be an error on our end and unfortunately we can't do anything about the bill. However this is who you should call and they can resolve this for you in no time." Instead the situation was escalated by the staff member and I had to step back and personally de-escalate the situation so we could actually get into my sons appointment. I'm deeply disappointed at this visit since we've heard nothing but praise for this place and have had a great experience before today. I will continue to keep my son with Abington peds since I do like all of the doctors he's seen so far, but it wouldn't hurt to retrain the front desk staff. As for parents looking for a pediatrician for their kids, just a heads up if you're billed unjustly, the office doesn't deal with readjusting the issue you would have to call their billings department to resolve it. read more

Professional, available, great customer service. A good group practice, good hours, free parking. Our baby girl was born at Abington Memorial Dec. 2013, and we saw someone from the practice in the hospital each day after she was born. Illustrative good experience: we brought diapers to our first visit in the office, but forgot wipes and a bag for disposal. Staff searched around and took care of us. Doctors have time for us. Check in is on tablets. Always been a good experience so far. read more

This review is specifically for the Abington location. I do not recommend this practice. Most of the doctors are great (esp dr c!) but the reception staff is not friendly, overworked or just plain lazy. I'm usually on hold for at least five minutes when I call in and messages are not returned. The admin staff and good customer service def do not go together. On the other hand, the Jamison office is great. read more

You may not want them as you PCP. I have two kids that have been going to this practice including a 5 year old with severe Juvenile arthritis in 32 Joints. We missed two appointment in the past 4 years, it is hard sometimes when one of your children has so many different specialists to keep track of it all and a house fire that made it even harder. Today our younger daughter has a nasty cough, when we called to make a sick visit we were told we are no longer allowed at this practice for either child and when we told them it takes time to change our PCP, the response was, " that's your concern". Apparently because unknown to us we missed an appointment a couple of weeks ago that we have no record of making. You would think the Hippocratic oath would hold more weight than the offense of getting appointments confused, especially with a sick little girl. read more

I can't say enough great things about this practice. We have been patients since our daughter was born at Abington hospital in 2015 and commute from the Lansdale/Blue Bell area as we love the staff and Practitioners. Everyone is so kind and helpful, and scheduling appts is quite easy. The support I have received as a Mother of a toddler and baby has been so reassuring. Thank you Abington Peds! read more

The one office manager Joan something was NO HELP! The physicians are great it's the nurses who seem uncaring/more concerned with their own lives than my child's also the rude desk staff who do the bare minimum. read more

SPECIAL NEEDS DIAGNOSIS, SINGLE DAD'S - BEWARE. ESPECIALLY DR. JONES Archaic practice intent on checking a box with bare minimum effort, rather than thoroughly reviewing child's health and treating Dad's concerns in equal proportion to Mom. Old school attitude that presumes Mom is the only caretaker and Dad's opinion doesn't count. Missed multiple issues and warning signs that could delay my child's development, even though there were clear signs worth investigating - per Dad, another pediatrician, and a licensed professional counselor specializing in children. When pushed for a referral, they were perplexed on what he would need and/or qualify for, before finally dusting off a binder from 20 years ago and recommending a 'yoga enthusiast' specializing in adults - completely unrelated to my child's needs. The office works with conflicting nationwide data/charts (how is a height percentile curve different from one Dr. to another?), are unaware that diaper sizes stop at size 7 and thus inept at offering alternatives, and they are impossible to get a timely appointment with. And when you are so lucky to get one, they routinely make you wait for 45 minutes - with a toddler. So that's fun. This practice is a laughingstock in its own right, but made all the more glaring once you dare to venture outside of the Jenkintown bubble and see what a real Dr. looks like elsewhere. Stay far away from Dr. Jones, especially if you happen to be a single Dad. After writing a biased and slanted report that focused on Dad taking child to another Dr (rather than addressing and assisting in child's issues), she then took 5 days (and 4 un-returned voicemails) to finally call Dad back, only to treat the primary caretaker (Dad) with disdain and condescension (presumably b/c Dad had the nerve to question the myriad findings that she failed to catch), before finally raising her voice several times, and then hanging up on me. Dr Jones stated or should I say "yelled" that she does favor mother's opinion and lack of concern over dad's. You can imagine my shock and sadness for my child's treatment, not to mention me as the parent. A true professional. Oh, and I was lucky enough that this was the second time she treated me with zero patience or attention, because she claimed to have never met me even though I'd met her multiple times. Bad times all around, and (multiple) horrible experiences for both me and my child. And now another expensive call to my attorney to fight for appropriate care for my child. read more

Love this practice I get almost immediate advice directly from doctors and nurses when I call in and they are amazing. Checking in is a breeze with their electronic check in and the docs are caring and loving. After hour calls are also a plus with the same care and attention from nurse and physician staff. As a new mom I can't imagine taking my daughter anywhere else. Love this place. read more

I had my son in October of 2010 and have been going to Abington Pediatric ever since. We were seen in the hospital by Dr. Chanoine and he was wonderful. As a new mom, I was nervous and had alot of anxieties about having a new baby, but he was able to put me at ease and really make me feel confident about my abilities to handle a new baby. When you call to schedule and appointment, patients are normally given which ever doctor is most available, which means, you may end up seeing all of the staff. After being scheduled a number of times with a handful of other doctors, we chose to request Dr. Chanoine for our remaining well visits and we are very happy with the care our son has received. The nurses are friendly and do their best to move patients in and out as quickly as possible. My family is moving out of town and we are sad to leave the practice. The previous post mentioned long waits, but I have never had to wait more than half an hour to be called back. I have felt very comfortable and welcome at this practice and highly recommend others give it a try! read more

Doctors are very professional and friendly, too bad you have to go through the front desk to get to them. Average wait time 40 mins, longer if it is a sick visit. Average hold time on phone, let's just say your coffee will get cold. Again, the doctors associated with this practice are all A plus. If the nurse manager could improve the customer service and wait time for the patients this could be one of the best pediatric offices of PA. read more

We love all of the Drs we've seen so far at the practice. They have calling hours first thing in the morning, sick visit hours, and are quick to respond to calls. The wait can go beyond appointment time, but every Drs office does. What I care about is feeling comfortable- which I always do, having my child feel comfortable- she loves the staff, and being treated with respect and with care. As a new mom, everything is overly sensitive as we're learning our baby. They've been great to us along the way. read more

We've been taking my son to Abington Peds since he was born (he'll be 11 next week). We've always have good experiences. Never an issue getting a sick visit and evening hours are available for well visits. He's been seeing Dr Chanoine for well visits since he joined the practice and he's absolutely wonderful! read more

Wow. Best doctor for my kids....cant recommend Dr. Chanoine enough. Warm, caring, knowledgeable. He really connected with my son....highly recommend him. read more

Wonderful services! The physicians are friendly, consistent and tentative to your concerns. Dr. Parnes was my absolute favorite and I would say the staff is overall great with kids. There is a large waiting room and parking lot. They have good availability in hours (especially for after school appointments) and I never hesitated to call for a opinion. The wait time can vary and the facility is clean. read more

I have been with Dr Parnes since I adopted my daughter in 2000 from Moscow, Russia. Dr Parnes made himself available by phone at anytime, day or night for questions. He was incredible caring and detail oriented. He educated me on issues I needed to be aware of with a foreign adoption. I also love all of his partners and nurse practitioners. It is a seamless practice. Very unusual these days. Highly recommend. read more

Horrible and disgraceful experience trying to book an appointment this morning. The secretaries don't listen, cut you off, only care about what kind of insurance you have, and are extremely rude. I was transferred to a nurse too and she was rude as well. After this interaction, I decided this was definitely NOT a place I care to have my sick son seen by a doctor. read more

Just because the appointment lady who is old age is not nice at all. All the doctors are awesome but it's just that old age lady with glasses on are bad. read more

I will say this...the doctors in this practice are WONDERFUL. When we used this practice for both our daughters we had wonderful experiences with all of the doctors. The nurses aren't that friendly or talkative. They seem socially uncomfortable and not nurses you would picture that worked with children. The wait time there is HORRIBLE. We never waited LESS than 45 minutes to be seen. We waited once for 1 1/2 hours because they never even realized we were there even afte we had signed in. Ridiculous. The administrative women working the front desk and even the nurses answering the phones are HORRIBLE! HORRIBLE! HORRIBLE!! TERRIBLE CUSTOMER SERVICE, RUDE and MISERABLE!!! I cannot say this enough. I cannot believe they would have women with such rude personalities working with children. Unfortunately (the doctors are great) but I would NOT recommend this practice to anyone. read more

Best pediatric practice ever! We love every single one of the doctors. Every single time we have to call for a sick appointment, they answer the phone immediately and always get us in without any issues. Their staff is exceptional! Couldn't give enough praise to this amazing practice! I am lucky my kids have such great doctors looking over them for the first 18 years of life!!! Thank you Abington Peds!!!! read more

I am joining Yelp just so i can review this office and warn people of the cold uncaring Dr & staff at Abington Pediatrics. I too like the others have experienced rude office staff & nurses & difficulty obtaining appointments, and what i really did not like was if we ever had an after hours emergency we would be connected to nurses in Cleveland using a computer program to diagnose symptoms. With all of that i still stayed around b/c of good experiences with the Dr's Dr. Chanioine in particular. However i suppose it is not until you have an emergency that you can really see what your Dr. is all about. My 5 year old daughter has been a patient there for the last 4 years and my 2 year old since birth. Recently I got into a car accident with both kids in the car one block away from the Abington office, and my 5 year old was complaining of her head. I would love to go into the whole story because it would blow your mind but it is to long. The gist of it is Dr. Chanione came out to see me, took the time to bring my kids back to an exam room and then proceeded to lecture me about office politics all the while refusing to even glance at my children. I begged him to please just look at the kids eyes and let me know there was no concussion, he refused. He could have finished an exam way quicker then the lecture yet let us leave extremely upset. Let me be clear I was not looking for special treatment, i would have been happy to wait, nor was I looking for a free visit, i would have been happy to pay out of pocket even which i did express to them so they didn't have to bother with the insurance. All i wanted was my children's Dr to care enough about them to look at them for 2 minutes each after an accident and let me know that they were ok. Dr. Chanione should be ashamed of himself for the way he treated me and his two little patients, I myself was in pain from the accident and suffering from a migraine but wound up having to go and sit in an ER. for 2 hours with both kids for something that would have taken less then 5 minutes for him. I was so completely shocked at how uncaring a man who has seen my children approx 20 times over the last couple of years could have been. I don't feel Dr. Sivitz would have done this so i hate to lump him in with this group but the problem is you never know who you are going to get when accidents happen. I am so happy to be done with this nightmare of a group, Dr Chanoine should have found another profession, he and his staff do not care about children or their parents and have no business taking care of them, they are robots who just want to shove people in and out of their office to make their maximum amount of office visits in one day. I am still in shock over this and just really wanted to share my story as a warning to any parent thinking of coming here. read more

I've taken my eldest daughter here for years and was pleased with the service. However, this week I had a terrible experience with the doctor, nurse and office manager. I requested separate visits for the required vaccinations for my baby but they refused. They said they followed CDC and AAp guidelines - guidelines that I also agree with. But the guidelines done require multiple vaccinations on one visit, they just state the age/time that a vaccination is needed. Their justification: "scheduling is too difficult and confusing." Seriously?!? Who isn't able to keep records in an organized fashion? Very arrogant and condescending, unprofessional. read more

We have gone to Abington Pediatrics since our children were born, 13 years ago. Two of the drs we liked the best (Dr. Sandrock and Dr. Higgins) have left the practice since then, but we live several of the other drs and get good care from them. I do not care for Dr. Parnes as he has been rude and arrogant on the few occasions we have seen him. When I make an appointment, I always ask which dr. we will see, because I will not have my children see him again! I have had mostly good experiences with the front desk staff. Wait times have sometimes been long, but mostly they are reasonable. read more

I'm at a loss for words with my last experience with this practice. My son has been in acute pain for 10 days now since the onset of the stomach virus with abdominal cramps and the physician still refuses to prescribe medication to alleviate his pain. He was seen in the office on day 6 of the virus, I notified the physician of his cramps and that we tried Tums and Protonix. The physician sent him home without medicine. On day 8, I called back as my son was crying from pain. The office had no further advice and referred him to the ER. ER was of no help by sending him home on OTC Pepcid. I'm sure the pediatrician could have prescribed Pepcid or a prescription medicine at a much lower price that ER. This is day 10, my son's pain has not been treated to date and the pediatrician still has not prescribed medicine to relieve his pain after yet another call I made to the office. You can be assured that I will not be coming back to this office again. read more

I have two children, a 2 year old and a 5-month-old baby. I LOVE the doctors in this practice. With that being said it is a SHAME that I now have to move practices due to the horrid customer service of the front desk! My daughter who is now 2 has been at this practice since she was born at Abington hospital. I never had a problem up until a few months ago. They could not get my insurance right in the computer then sent me a bill for not giving them the correct information at the time of the visit. I had all the correct information at the time but they could not get their system to save it. Wheat really put me over the edge was the scheduling practices. You are supposed to call 6-8 weeks a head of time for a well appointment, which I did. I made sure I called a head because I need evening appointments and I know they are hard to get. They did not have anything available until three weeks after my children were due. I booked the appointment. The auto appointment reminder called and confirmed the day before. I called to for another paperwork question and advised them of my upcoming appointment and they said they had it in for a different day and 1:45pm not 5:00pm. I explained that I never would have confirmed a daytime appointment because I could not get out of work. I advise it must be some type of computer mix-up. I was advised that they could not fit me in for another 3 months!!!! I argued back and forth and they still refused to fit in my children. I asked what would happen if I waited three months what that would do to my baby's shot schedule. They said it is not advised to go more than two weeks past. I said ok I am already three weeks past and now because of your computer mistake I have to wait another three months?????? That can't be good for my baby? Again they insisted that they couldn't fit me in! IT IS VERY CLEAR THAT ALL THEY CARE ABOUT IS SOME PERSON ENTERING IN SOME STUPID SCHEDULE NOT THE WELFAIR OF YOUR CHILDREN!!!!!!!!!!!!!!!!!!!!!! I called another pediatrician and explained the situation and they fit me in the next day! Way to go on the horrid customer service Abington PEDS! read more

So my child has colic really bad. The Dr's at the Jamison location have me try all the different Similac products as well as soothe drops. So now I am spending more money and still a fussy infant. I was speaking with a friend of mine who told me about Gerber which already has the soothe drops mixed in. I said wait I could be paying one price instead of two. So on my next doctor visit I brought this up. They informed me they don't use Gerber and do not provide samples. I explained to them what I learned to no avail. Guess what? I am switching Doctors. Why is it people get lazy in their occupation and do not want to learn about other products that may help our children. Wake up medical world. My child has been on Gerber (who by the way make one formula and do it right) for about a month now the difference is amazing. Wish these hospitals would give you a choice when you give birth instead of just shoving Enfamil or Similiac down your child's throat with providing and knowledge to the parents. BIG THUMBS UP to Abington (Jamison) Pediatrics and the entire medical community! (Sarcasm just in case) Do me a favor and learn about everything and then educate the consumer and allow them to make a decision. Shout out to my new doctor's office who knew exactly what I was talking about when I arrived. They must listen and educate (K Ped in Warrington) hopefully people can figure that out :) read more

Just Ok. Doctors Parnes, Sivitz and Chanoine have been wonderful. Others are just alright and some we haven't even seen yet. The problem is that you never know who you'll get, especially with a sick visit. I feel there are too many doctors at this practice so none of them have been able to get to know my family personally. The front desk staff is rude, and the wait times when you call to talk to a nurse are ridiculous at all hours of the day. For all these reasons we are now looking for a new doctor. The only real plus here is they offer evening and weekend hours. read more

I've had my three children cared for by Abington Pe3iatrics since 1990. I love the fact that you can call them at 8 o'clock every day of the week every day of the year with any question. And your questions will be answered by the physician on call. There are many times when my kids were sick and needed to be seen on the weekend at their Abington office. The staff is willing to address any problem big or small that comes up with your children. As someone who works in healthcare, I wouldn't trust my children to just anyone. But I chose Abington pediatric associates since patients are primarily seen by physicians rather than nurse practitioners. Their online services allow parents to discuss non urgent issues, and make and confirm appointments. I never feel appointments are rushed and the staff always takes the time to address all my concerns. On average, wait times in the office are 15 minuets or less especially if you use online check in prior to the appointment. Lastly, the practice is able to refer to a large network of specialists in Children's Hospital of Philadelphia if needed. read more