Was fast to get a texh to my house and was helpful on explaining how insurance works for my water…read moredamage.

I live in Penticton. Horrible company, zero accountability. Have lost photo album sent to be…read morerestored. 9 months later still missing. Don't return calls. Brought us a box of things that aren't ours. Wrong label. While initial flood response was great, quickly toileted. Don't use these people. So glad that we managed contracting of repairs ourselves.

Obviously someone has a grudge against this company, Well…read morewe have had amazing experiences time after time so don't always listen to what you read with one person especially if they are not willing to divulge who they are. We have moved , the whole team was amazing , packed up so well, we thought it was almost overkill. We also had flood damage and all the correct procedures and care was taken to our property, and the clean up was amazing. The girl running her crew was on time, precise and listened to any concerns we had. Our friends have also used this company and the same great results . They do put the customer first. It's only human but I must say inhuman when people have lost things by flood or fire, and in such distress always feel the need to blame people who are just trying to help . So here's for everyone. It's a 5 star rating. Here's my name - Mrs. Schmidt

On January 3rd, my neighbour's unit flooded, and that spread to mine. The damage to my possessions…read morewas minimal, but then the fun began. Total Restoration left the industrial dehumidifyers in my place for over a month; my understanding is that is not the industry standard but rather a way to get extra money out of the insurers. They took 2/3 of my flooring out, in January, so I walked on very cold concrete in most of my spaces all winter. At about 12 weeks in, they finally said they would get a storage unit and move my boxed up books and other items sitting on the floor out of the way so I could be more comfortable. That was three weeks ago, and the book boxes are still in a pyramid in my living room. It's been 16 weeks since the flood and my $6000 built-ins still haven't been replaced, I still have no baseboards or floors, and they haven't even done the mold abatement yet. Total Restoration also piled so much stuff into my bedroom closet to get it out of the way, that my closet collapsed, and now I need a new closet that will take 4-8 weeks and over $1000 before installation. They never initiate communication, and weeks can go by before they respond to my emails and phone messages. For the first two months I was patient, and I would make calm inquiries by phone and email. Now I'm just angry. Nothing has been done, it is the end of April, and because of supply chain issues, even if they ordered floors tomorrow, my guests in July are still going to be walking on concrete.

My House had a flood while we were away in Mexico. Once it was discovered, Winmar was very quick to…read morerespond and to communicate with me what was happening and how it was being addressed.  They were very prompt, professional throughout the whole process.   Being that we were away, it was even more important to have great communication for ease of mind.   The pack out and pack in team was beyond amazing.  We arrived back into Canada at the peak of the Covid Pandemic.  Forcing us to go directly into 14 day quarantine.  They were so helpful with getting a few things packed and dropped off for us at the Airbnb we had to direct go live in during our quarantine.  These were very uncertain times and they made this extra hard process painless. Have a flood and being displaced is no joke,  try having to go through this  during the Covid19 pandemic???   The team at Winmar put my mind at ease helping me every step of the way restoring my home after the flood. From day 1 the team was beyond helpful, kind, understanding and reassuring.

absolutely the worst experience of our lives. we had a flood on our rooftop deck in january…read more winmar for the second time in two years failed to address the igress ! in addition they provided us with a june 30th return date. a couple of months into the project they advised us by email ( no phone call ) that they were abandoning the renovation. its now looking like a september move in for us and we are out mega money. never use them and never trust their lies. simply disgusting !!

I highly recommend Total Restoration. They were very efficient and prompt in responding to our…read morecall. Great overall professional experience with a smile! Will definitely use their services for any future incidents or assessments!

Total Restoration has helped us with a mobile home that had a water leak. They were professional…read moreand timely and got things back to great!

Had an ice dam on my low pich roof and leaked during melt, into my L/Room and MB/R. Sunrise came to…read morethe rescue. They did an awsume job of restoring the ceiling, O/S wall and flooring in2 rooms and hallway. Thanks to the curtious, profesional trades people who worked on the restopration.

From the owner: Protect your house against fire, flood and damage with Sunrise Restorations Ltd, your South…read moreOkanagan full service restoration company. Since 1981 we have provided our customers with fire damage restoration, water extraction and carpet and upholstery cleaning. Sunrise Restorations is a full-service Construction and Restoration Services Company serving the South Okanagan. With over 40 years of experience, we specialize in Fire damage restoration services, water damage restoration services, new home construction, mould remediation, and carpet cleaning services. We are proud to stand out as one of the South Okanagan's top-rated restoration companies. Our business also specializes as a new home builder, building homes, and houses for many Okanagan residents, and as a renovation company serving Osoyoos, Oliver, and Okanagan Falls.

Positive experience! Crews arrived immediately after called. Stutters help me with a large flood…read morein my basement. I was impressed with the quality of work and communication from the Project Manager. They vacuumed up all the water, dried out the building, and were coordinating repairs soon after with my insurance company. I recommend Stutters. Great value, should you ever have a disaster and need help with the cleanup.

The best! So efficient, kind, and knowledgeable. We had a minor flood and they took great care of…read moreour home. It was a stressful time but they answered all of our questions, stayed in constant communication and truly made us feel better about the whole experience. If you are ever in the unfortunate position to have a flood, Stutters should be your first call.