Called this morning was told they could not service my area in lake country. Website shows service…read morearea as lake country.

I went with Oxi Fresh because their website promised quick drying (1 1/2 to 2 hours) time and…read moreguaranteed carpets would not be crunchy. I was concerned about that because this was the first time my carpet would be cleaned. The fellows' showed up on time and worked quickly. However, the carpet took almost 8 hours to dry and it was very crunchy. The way they "clean" is to spray the carpet with a cleaning solution and then go over it with a machine with rolling brushes to scrub the top layers of the carpet. It will pick up hair and some lint but it picks up absolutely no water or dirt or anything else. So, nothing is being taken out of the carpet it is really only spread around. Also, the rollers seem to be really hard on the finish of the carpet. I called the company and they said the worker must have used too much cleaner and they would come out the same day and do an "extraction". I did ask about this and expected a machine something like a steam cleaner to flush the soap out of the carpet. So the fellow came the same day and redid the entire apartment using the same system only just water instead of adding the cleaning solution. He told me it would take the soap out of the carpet. He spent a lot of time going over and over the carpet and while it was still wet it did feel a little softer. Again it took 8 hours to dry properly. The next day the carpet texture is somewhat better than the first go around but still feels crunchy. Also, the cleaning machine left some black marks on my baseboards and pulled up some of the carpet at the transition into the kitchen. The finish on my carpet is also ruined. What still looked like a new carpet before cleaning now look like a 25 year old carpet. So, the bottom line is, if you want your carpets cleaned, meaning you want the dirt out of your house instead of just smeared around, go with another type of cleaning. On the upside: After called and speaking with the owner again they did refund my money in full.

Lewis and the van dropped by this morning and whipped my carpets into shape in no time. They look…read moreand smell GREAT. No more lingering pet odors. Even carried out my area rug for a REAL clean at the shop. Prompt, reasonable, professional AND ECO friendly. Two thumbs up.

From the owner: At EcoTech Cleaning Solutions we pride ourselves on providing quality floor care to residential and…read morecommercial clients. We offer a number of services to help revive and restore the flooring in your home, office or retail space. We provide Eco-friendly, scent-free cleaning services such as carpets, tile & grout, hardwood, specialty surfaces, upholstery and area rugs (free pick up and delivery).

Jennifer and jeff were very friendly and professional. Our carpets had a lot of stain on them from…read moredogs. The carpets looked cleaner then they ever had. They even over some furniture around for us.I would highly recommend them to any one. We will definately use them again. Merry Christmas

We have a very high end antiqued area rug that was damaged by a very dry dog poo which was…read moreremoved/picked up as soon as we saw it, there was really no stain only a lingering odor. I called Sierra Clean Care and told the woman I wanted someone qualified to clean this high quality area rug, Jennifer said, that Jeff had just completed special training for cleaning area rugs so he would be able to clean this no problem, with that assurance I booked the appointment. When he came to clean the area rug he did not ask for any information about the rug, but went straight to work on the areas. I felt he knew what he was doing and had no idea that I was supposed to give him any information except where to clean. I looked at the rug shortly after Jeff had gone and noticed that the color had been removed from the areas he had cleaned, I called the office, Jennifer said let it dry it should be fine. It was no different when it was completely dry, I called again, sent a photo and finally Jennifer agreed to make an appointment for Jeff to come back and look at the rug. When he saw it he seemed very anxious and uncertain of what to do, Jeff was very uncomfortable. He said he could talk to someone to try to determine what to do next, I agreed to this and he left. That was beginning of November 2018, when I didn't hear from him, I tried to contact them, but they never returned my calls or texts. Finally I was able to get through to Jennifer in February 2019 and she informed me that they will not do anything to make this right, that essentially it was my fault for not telling Jeff that it is an antiqued rug. I thought it was obvious that is was an antiqued rug, especially to someone with special training to clean high end area rugs. When did it become ok to make the client responsible for the damage your business dose to their property? There is a trust that is shown when you open your home to someone for service and Jeff & Jennifer have definitely betrayed the trust I placed in them! I feel they have acted in an irresponsible & underhanded way!!!

Kenny was extremely helpful hanging, curtain rods and brackets and getting the job done quick…read more Throughout his knowledge was evident and he was able to do everything I asked.

From the owner: A1 Helping Hands Building & Property Maintenance Services…read more Your trusted partner for premium property maintenance and handyman services in the Okanagan Valley. We proudly serve Kelowna, West Kelowna, Peachland, Summerland, and Penticton. Comprehensive Services for Your Peace of Mind From routine repairs to complete renovation projects, our team delivers exceptional results. Explore our range of services: - Handyman Services - General Repairs - Complete Renovation Projects - Landscaping and Garden Design - Seasonal Services - carpet and upholstery cleaning service - Special Projects Experience the A1 Helping Hands Difference Count on us for prompt, professional, and personalized service. Contact us today to schedule your appointment and let us handle all your property needs! Our Comprehensive Services: Carpentry & Renovations Light Plumbing Light Electrical Painting Dump runs Carpet and upholstery cleaning Landscaping/snow removal Post construction and rental cleaning Window and door repair/ installation Renovation and remodeling Furniture assembly Carpentry services Drywall repair Painting services Graffiti removal Power washing service General Repairs & Maintenance Eavestrough installation/ cleaning/repairs and more! Serving the central Okanagan valley *Senior discounts Available * Free quotes available