Ordered on 2/15 and have not received my cooktop. Send several emails without responseread more

I've bought every appliance for two houses there. They have…read morethe best products, repairs, and installation Around.

I cannot say enough about this business. I almost hate to direct folks here because it is…read moredefinitely a best kept secret! Great prices on building materials to include washers, refrigerators, trim, vanities, and the list goes on and on. Super friendly staff and the owner, Jesse, is so personable and helpful. I am going to buy my cabinetry here for the cabin. * just a note, if you are sensitive to heat then go in the earlier hours. It is a warehouse and it can be incredibly warm.

From the owner: Commercial and Residential Servicesread more

We had an old dryer that stopped heating up and drying clothes. We called Purchase Appliances on a…read morerecommendation to have it looked at and repaired. The first repair man came out and said it needed a new timer. That visit causes $116 we had purchased appliance order the timer and that was another $218. The second repair man came out and installed the timer and the dryer still did not work. He could not find the problem. That visit cost us $175. They sent a third repair man out and he could not fix it either. Could not figure out what was wrong with it. No charge for that visit. At this point, we have $509 in a used dryer that does not work. We headed down to the store to see what our options were. They had a used dryer at their store that they were selling for $300. They gave us $250 credit for our dryer which had a new $200 timer on it. So we ended up putting in an additional $50 to get another used dryer. Then they delivered and installed the dryer we bought from them for $155. When they came to install the dryer, the cord on the dryer was not long enough to reach the plug in our house. I made a trip down to Paducah to pick up a longer cord and they charged me $40 for it. I told them I didn't feel it was fair for me to have to pay for the cord after all we have gone through and the expense we have gone through but they would not budge. The cord started out at $45 and they knocked it down to $40. So now we have $754 in a used dryer. We could have bought a brand new one cheaper. And they thought I was being unreasonable asking them to cover a $40 cord for the dryer. They took no accountability in their part of not being able to fix it. A clothes dryer is one of the simplest appliances there are out there. It's hard for me to believe somebody couldn't fix that thing.

Helpful staff, timely delivery and setup. We knew what we…read morewanted going in and they had the machine in stock.

Sent my 70+ mother in, as I referred her here due to past experience, and Bradley (partial store…read moreowner-his sister is the other) was very rude to her while she was there! So rude that she called me very upset about it. I called Bradley and explained the situation! He denied his rudeness over and over, but eventually asked me what he should do about the situation! I answered with, "apologize to her." His response was "I will absolutely not call her and apologize." I didn't ask for free appliance or 50% off my next stove, I asked for something that is completely FREE! He continuously pointed the finger at my elderly mother, while defending himself! Poor professionalism and customer service! From here on out, you will only hear out of my mouth, "Whatever you do don't go to RiverCity Appliance, they will treat you like garbage and then call you a liar."

Sent my 70+ mother in, as I referred her here due to past experience, and Bradley (partial store…read moreowner-his sister is the other) was very rude to her while she was there! So rude that she called me very upset about it. He called Bradley and explained the situation! I denied his rudeness over and over, but eventually asked me what he should do about the situation! I answered with, "apologize to her." His response was "I will absolutely not call her and apologize." I didn't ask for free appliance or 50% off my next stove, I asked for something that is completely FREE! He continuously pointed the finger at my elderly mother, while defending himself! Poor professionalism and customer service! From here on out, you will only hear out of my mouth, "Whatever you do don't go to RiverCity Appliance, they will treat you like garbage and then call you a liar."

Best Buy's are not known for always having the most knowledgeable staff but this one borderlines on…read morepeople that are stupid. I watched a staffer try to sell a kid a 4K monitor for his new gaming rig. The kid described the rig in detail and the staff person pushed him at a 4K monitor despite the kids machine obviously being geared to 1080P. After the kid had moved on I asked the staff person and I was told that ALL gaming PC are meant for 4K and this person actually believed what they where saying. Add to this staff that does not know how to look up inventory, staffers that avoid talking to customers and actually move away if a customer approaches them. When you approach managers about these types of issues, the response I got was and I am quoting, "You know you can always use Amazon." I want to support local business when I can but the way this place is run I guess Amazon is my only choice.

DO NOT trust these clowns to update uour iPhone. They lost all of my data…read more And I went back a couple of times hoping that SOMEONE would be able to help me. No luck. Beware.

Love Toler's. All of appliances have come come from them! Customer service and delivery is alway…read moretop notch!

Always tends to your needs and wishes of which product you would like. Timely delivery. Positive…read moreenvironment. Wirk as as a goid team

Worse appliance repair shop in area…read more The service technicians are useless and liars. Their customer service is poor. Forget trying to get anything fixed as they will not show up for appointments. You will take off work to sit home and wait for norhing. Your appliances will not get serviced, but they sure will report to the manufacturer that they serviced your appliance, or they will lie to the manufacturer and say you made up the problems you are having with your appliances. If they do happen to show up, they will leave within 5 minutes and lie on the service report they file with the manufacturer claiming they completed all kinds of services. They lied to Whirlpool on two separate occasions when it came to servicing our appliances that are still under the manufacturer warranty. RENEE is the worse person to deal with as she is hateful, condescending, and a flat out liar. She obviously fits in with the rest of their lying employees. Take it from us... stay away from Mid-America. They are the absolute worse appliance service company.

I have a refrigerator that has given us several issues and we have the extended warranty. We always…read moreuse Mid America and we have not had any issues with them. The manager called me on a Thursday and I asked her to call my husband because he is the one that handles this. She never called. He called her and was told that they were too busy and suggested we go to another repair company. I called to her thinking maybe she does not realize that we already had an appointment but she was calling to reschedule with us but she never followed up with my husband. She told me they have done what they could and the next available appointment was not for another 2 weeks. She again said that she needs us to go to another repair company as they will not be servicing us any longer. I told her I will let the warranty company know and that she was being very unprofessional and she thanked me and hung up!

The small town personal service from this store can't be beat! My 80 year old widowed mom's…read morewasher's quit and she needed one quick. After a 2 minute phone call to Western Auto, they delivered one to her home & took the old one! It's been a great one too! This store may be small ( the population is only 3500 here ), but I'd venture to bet they can get you anything you need if they don't have it in stock. Prices are good here too. Drop by or give them a call, you'll be glad you did!

Excellent selection of new appliances with Same-As-Cash financing. Installation and repair…read moreservices are available too.

From the owner: We are a full-service Appliance store that puts the customer experience first. We carry dependable…read moreproducts from brands that are leaders in the appliance market. We stand behind the products we sell with our in-house service department. Built-in appliances? That is no problem. We can help you design your whole kitchen. Gas or Electric Ranges, we have 50+ in stock to choose from. Front load laundry? Multiple colors to choose from, with pedestals or without. You have options! Refrigerators! We have hundreds in stock and are ready to go home with you. All the kinds in a range of prices. Starting at $679 Dishwashers installed! Propane, Natural Gas and pellet grills in stock. Stop in and see how we can help you, and visit our website to see our current promotions and sales.

Object of the Game To be the first player to tiptoe from…read moreyour bed, past all the noisy obstacles, to the refrigerator for a midnight snack - without waking Daddy.

My mom ordered a fridge earlier this week and paid extra to have it by today. We called 5 times…read morethroughout the day, several times they were "busy with customers" but we got through once. They assured us it would be here today. The last time we called, the guy had left for the day, without even calling us back. Now we will be living out of a cooler for at least 4 more days (already have been for a week and a half) over labor day weekend. Not happy, and probably canceling the order tomorrow.