My car was broken into - smashed the rear passenger window but took nothing. It was disappointing…read morebut Broco Auto Glass made it so painless, I don't even mind! Quoted me $246 tax in over the phone. Since I live alone, I asked if they would mind driving me home and picking me up - no problem at all! They even offered a courtesy car but since it was to take only 2-3 hours, I didn't need it. After dropping off the car and getting the as promised ride home, I received a call that they were done after about an hour and a half and were on the way to pick me up! When I went to pay, I handed over $260, indicating I was quoted $246 tax in. The friendly employee advised that the invoice said $272 but handed me back a $20 anyway. I've never dealt with such an honest, fast and friendly shop! Window looks great and it feels like nothing even happened to me now!

Broco auto glass near Royal & Imperial is an awesome place to go if you have cracked or broken wind…read moreshield. They entertain you right away & help you with your glass issues in your car. They are ICBC credited & so they do all the paperworks & stuff. All u have to do is take your car there & your auto glass probs will be fix in no time. They even provide a car to use for the time being til your car's done. Only for few hours tho. Trust me! There great & great people. Thank you Broco Auto Glass !

Some idiot tried to steal my spoiler off the back of my car overnight a few weeks ago - I'm…read moreguessing they thought it was an aftermarket piece and tried to pry it off with their bare hands. I know this because there weren't any scratch marks or dents as there would be if they used some kind of tool. They managed to break off about 1/3 of my spoiler and made my car look like crap. I have used this Craftsman Collision before when I had someone break into my car by smashing the windows on my old beamer and they did a good job. Doug is really helpful and he's good about following up. They fixed my spoiler within 2 days and because they open really early I was able to pick it up before work which is so much more convenient for me than having to figure out my schedule around store hours. I even had time to drop my girlfriend off after the pick up too. They did a great job with my spoiler, a little glue residue left under the spoiler but other than that they did a damn good wash on my car (it desperately needed it). They also cleaned out the inside of my car too which was very much appreciated. Every time you get your car repaired with them they give you one of those reusable craftsman bags with a notepad and a mini ice scraper. I would highly recommend this Craftsman to anyone who has as much bad luck as I do when it comes to their car lol

I got damaged on a hit and run. ICBC wouldn't accept the claim and accused me of fraud so I paid…read moreOut of pocket. This location gave me a discount was lower than their original estimate got me a courtesy car and even replaced the repplacement part that had damage on it. top service and communication. I'll always use craftsman if I need to get my car repaired due to collision or other unforeseen damage

Had a chip In my windshield. Went in to get it fixed ( called and booked 1st) and the guy was…read moreawesome! During covid days, so the guy was there all alone doing it all and still had my car done in 45 mins! Excellent service and friendly!!

After they broke my top on my convertible BMW they told me to call them back with an estimate of…read morehow much should be prepared I have done so and have never replied back to my email so I give this place a negative one star rating for bad customer service

I brought my 2024 BMW X5 in for some paint work after someone scraped my front quarter panel in a…read moreparking lot. Number one Collision, and in particular their general manager, Billy could not have been more accommodating and professional. They arranged for my rental car and handled everything expertly. I highly recommend them. Their expertise with these high-tech new vehicles is invaluable.

There's only 1 reason to be in this establishment as a customer, and that is if one's vehicle was…read moreinvolved in a collision. Not sure if this location works on other makes, but they do a lot of business with the Mercedes-Benz Collision Centre next door. The staff were very friendly and courteous, and took the time to go around with me for the walkaround. Both picking up and dropping the off the vehicle were quick and painless. The vehicle I rented wasn't in pristine condition, but it was a rental after all. Definitely wouldn't mind renting from them again.

I recently took my car into craftsman collision ( 1st Ave and boundary location) for some body work…read moreand received the best overall service from a body shop I have ever had. Amazing customer care. The repair on my car was absolutely perfect. Some people say nothing can be percent,this work was. The staff went above and beyond to keep me updated with live updates via text messages. Never had that from a body shop before. Highly professional team of people. Im very thankful to see that excellent customer service still happens. I salute you Crafsman Collision. Appreciate your great attitudes toward your customers. I highly recommend your shop.

Until recently, I was a loyal customer for decades, at the Burnaby Imperial location under good…read moremanagement. With the constant turnover of employees, I encountered an extremely inept assistant manager that a. lied to me b. gave me a quote that was twice as much as others c. delegated to others that also lied to me and would not guarantee me a return call d. had me coming back because he didn't know how to do his job. To say the least it was a nasty debilitating experience. In the future I will avoid these inept liars that over charge.

This body shop has to be THE BEST in the GVRD! The front end staff are the most efficient,…read moreintelligent, caring, compassionate & kind that I have met in a body shop! The quality of the repairs done by Rommel & his staff are superb! It is the most well run shop that I and my friends have encountered. This shop tries to accommodate the needs of the client. A reliable courtesy car is provided if needed. The repairs are done on time...and they also detail the car, afterwards!!!! Now, that is Super Service! E. Birton

Helped with all my problems. Very quick and efficient. Great pricing compared to other shops…read more Overall would highly recommend.

One of the best places in the lower mainland to get aftermarket alarms, dashcam, clear bra and…read morewindow tinting. John and his crew do top notch installs and their prices are fair - I've gone to them for all my automotive and glass tinting needs for all my cars for over a decade now. I'd recommend this shop to anybody looking for services - they are enthusiasts themselves and have attention to detail and precision

We needed to bring in our dash cam to figure out why it's not working…read more We had to email the staff a couple of times until we got a quote But when we finally had our appointment the staff were helpful and friendly They were able to diagnose the issue and give us a call right away and offer solutions for install a new dash cam in 1.5 hours I would recommend NMotion to my friends

We got some tinting and excellent service/results from this window tint shop with our son's 2022…read morenew vehicle. No qualms in recommending them highly and might get them to tint my sunroof on my new 2022 Maverick Hybrid XLT. Great job guys and awesome price too. Kerwin Maude, b.a.

I like to recognize and acknowledge good work by local businesses, and Brookswood Tint/Johnny Ryu…read more(of Langley BC) did an excellent job tinting the rear windows on my BMW a few months ago. It looks like it came that way from the factory. No peeling or bubbling like I have seen on some amateur tint jobs. A quality job by skilled specialists, for a fair price, and done quicker than I expected. The owner, Johnny, was very pleasant to deal with up front and after the work was done. Exceeded expectations and highly recommended.