A different YYC chimney sweep company did our house last year and left a piece off, resulting in a…read morevisit from the local firetruck due to high CO2 levels in the house. My search for a new chimney sweep company had me marvelling at the consistently good recommendations I kept noticing for Crown. After using them, I can say that the hype is truly deserved. The communication from owner's Tina and Jerry is truly stellar from start, to finish. I was pleased with the appointment date and they were able to get us in even sooner with a cancellation. TJ and Jerry were professional, polite and cleaned up as they went. Jerry was inventive in how he solved an unexpected issue and I appreciated both the practical suggestions and the reasonable pricing. So happy to have found this company!

This guy is a rip off. He cleaned our chimney twice in two years because after the first cleaning,…read moreour almost brand new fireplace insert did not function properly after the first cleaning. These cleanings took him 20 minutes and he charges $189.00 for them + GST. And the second time, he did the exact same routine. We started a fire after the second cleaning and our whole house FILLED with smoke. He didn't bother to check the chimney cap either time. It was completely clogged. Do not call this contractor to clean your fireplace. He is much better at cleaning out your wallet.

From the owner: Chimney sweeping, Fireplace & chimney inspections, general maintenance & repairsread more

I contact Ryan at Home Service Pro for a Wett fireplace inspection and detailed report on 2…read morefireplaces at a home I was looking to purchase. Ryan showed up the next day which was very short notice that I had given him and did his inspection and report. Ryan's inspection report was amazingly detailed with photo's and notes on all of the problems he found during that day on the homes fireplaces. As well he supplied a detailed estimate on the repairs. He took time out to call me and explain what he had found, and explained what would be needed to be repaired. He saved me thousands of dollars that I would have not known about by not having this inspection done. We purchased the home and will be having Home Service Pro come back and do all repair, and get them both up to code and safe operating conditions. Thank you Home Service Pro. Paul D

Have sent two emails to this company to schedule a time for an inspection, not had any response.read more

Booked an Appointment nearly a month out, phone call went well and they sounded well informed. On…read morethe day of the appointment, no one showed up, I called, no answer, left a voicemail, received no call back. I was also given false advice over the phone that has now been quality checked by both the fire department and home inspectors. I would not recommends using this company.

We booked Alta Chimney Sweep to come in and clean the fireplace/chimney in our new home. The…read moreowner/possibly only sweep showed up, spent 20 minutes on the roof and declared we didn't need a clean. He gave us a quote for a $1,075 chimney fix job claiming we had no cap and there was holes in our chimney and our home inspector should've told us (even though we clearly have a cap, and only minor cracking). He then spent the next 15 minutes trying to convince us to sue our home inspector in small claims court to foot the bill!! At the end of all of this, he still charged me the full price of $136 dollars for the cleaning claiming it was an inspection fee. Some inspection, he wouldn't even check our log lighter. I basically paid for him to come out and do an estimate, but no cleaning. When I called his office to complain the next morning I was told he was the owner and well that was the end of that.

I booked the furnace and duct cleaning service for Tuesday, Jan. 14th. They provided a window…read morebetween 12 and 5 p.m. and texted me a reminder a day prior, which I confirmed. They called and texted me at 11 am to see if the technician could arrive earlier which I declined. Called me again at 11:30 am for the same thing. The technician called me at 11:54 saying he was at the site. It's my investment property and I don't live at the service location. I told him that I was on my way and should be there in 15 minutes. They called me at 12:06 saying the technician had left because I was booked for the starting 11:30 am window which was completely wrong. They pushed me to come early and I dropped everything to be there. I reached my home by 12:10 but they couldn't wait another 4 minutes and counted me responsible. They could not wait a few more minutes when I told them that I was on my way and should be there in 5 minutes but they wanted to be there about an hour earlier. What kind of appointment system are they following? I had a bad experience earlier too and took it lightly but the repeated bad experience forced me to write another review separately.

Had appointment booked with 5 hour wind and was contacted 1 hour after appointment window to have…read morebeen told tech was sick. Took day off work. If they had reached out prior to appointment entire day of vacation would not have been wasted. Will never use or recommend

We have just found a leak in our wood burning fireplace and called Canadian Chimney to see if we…read morecould have it repaired and to find out the extend of damage the water had caused up to that point. They told us they had two levels of inspections, one where they barely do anything and one where they do a thorough inspection for $300 and if we chose them for repairs and it if it costs more than $1200 they would give us 1/2 of the inspection cost back. We chose the thorough inspection. The guy that showed up took some pictures with his phone, but half of his report stated he couldn't inspect areas because they were concealed (not very thorough). When he was finished his only concrete recommendation was for us to put a sign in the fireplace that says "do not use". He said his company already had angry clients due to services being pushed back and they couldn't do anything with our fireplace until at least 3 months from now if then. When we asked about damage to the house he said he didn't know because of concealed spaces and when we asked about what we could do in the meantime he said we could go on the roof and tie tarp around the chimney. So we have now paid someone $300 to take pictures of our fireplace where we could already see it for ourselves and we have no idea about the amount of damage, what's needed for repairs, how much they will cost or what we should do next. All in all it was a complete waste of money. We now have a different company coming this week to give us a free estimate on repairs or replacement and I wish we had gone that way first.

I had my furnace and vents cleaned as well as my dryer vents cleaned yesterday. Matt and his…read morehelper were very professional and did an awesome job. They left my house very clean and I would totally recommend these guys to anyone and everyone. Thanks Ozone-FX - Red Deer

From the owner: We provide residential & commercial furnace and duct cleaning services to Red Deer and surrounding…read moreareas. We offer high-quality air quality services that are affordable including; furnace cleaning, duct cleaning, air conditioner cleaning, air quality testing, ozone blasting, & more (See the full list on our website). In addition, we now offer chimney sweep and fireplace cleaning services. We use the latest roto-brush technology to ensure you get a superior duct cleaning every time and that your heating and cooling systems are spotless. We also include thermal imaging & duct disinfecting services with every appointment. After each service, you also receive a video inspection so you can ensure we reached the deepest, darkest, & dirtiest parts of your ducts!

Hello, I have to highly recommend this place. Very pleasant and informative service from Bill. I…read morecome from Europe and was searching for information for my house is the Czech republic. Just wanted recommendation and be more clear about my future decisions regarding heating. Bill is very helpful and knowledgeable and I really would love to recommend this place to everyone. High end service. Thank you. Sarka

We have had our 3 fireplaces serviced by GasTech Heating & Fireplace over the years' and would…read morehighly recommend them as a company. The office staff are friendly and helpful and go out of their way to be accommodating. Service staff are efficient, clean in their workspace and friendly.