Excellent service, time management, quality and value. We've been using JPS for years and they always go above and beyond for the service requested. read more

Brendan Allen serviced my daughter's air conditioner today. In the check out he noted two components with wear that would need replacement at some point. He did not push to have that done now / no upsell. I chose to get the work done. It was very professionally done with Brendan checking and rechecking to make sure it was done correctly. read more

We appreciated Wayne Elliott's thorough annual maintenance reports on our Furnace and A/C systems, as well as the fact that he said the hot water tank line needed replacing. Well done! read more

Season was friendly and quick. JPS has been very good at communicating via text and email. Great work!!

Booked JP's for basic furnace tuneup. Technician was Gurpreet and he was on time, very courteous, and very capable! read more

The office was very helpful in arranging a technician to replace the hot water tank. Terrific service. Technicians were excellent, installed the new tank quickly, explained everything that was done and left the area clean. High recommend JPS read more

DO NOT DO BUSINESS WITH THIS COMPANY!!!!! Would give this company negative stars if possible. Not only did a humidifier install ruin my entire flooring and drywall in a basement but now the company has completely ignored responsibility of replacement. They have moved this situation to there terrible insurance policy that only covers ACV. Meaning I am on the hook for the entire organization of the repair and the difference in cost for new flooring vs what they decide is the depreciation of my existing newer laminate flooring. JPS has cut off all contact after promising to make me whole and signing a contract with the on side restoration for tearing up my flooring, only to then get a quote on new flooring and pull this. This has been the worst company I have ever dealt with and are leaving me out to dry after ruining my entire basement. DO NOT DO BUSINESS WITH THIS COMPANY. If any accidents happen while they are at fault they will pass if onto a cheap insurance policy that will make you liable for the entire repair process and pay the difference in what they deem is acceptable. read more

We've only had our new furnace for a year now. I love the difference it's made in our home. The temperature stays consistent and it's set to refresh the air regularly. Charles was just out to do the first inspection service. He was punctual, polite, engaging and knowledgeable in the answers to our questions. Thanks JPS. read more

I bit of a fustrating experience. The person who came to do the annual AC maintenance isn't qualified to do any repairs. Now I have to book another appt to have the refrigerant issued fixed. read more

Annual service was prompt, efficient and friendly. Charles also gave us some useful advice. read more

Do not recommend JPS to anyone!! We are extremely upset with how JPS has handled the issues we encountered on Monday. We had an advisor come out to do an AC quote and upon inspecting everything on our furnace he noticed the humidifier filter was dry and dirty. He proceeded to tell me it wasn't working and removing it would be best so we weren't breathing in the calcification on the filter. Little did we know he did not turn off the water line and we woke up to water pouring inside our furnace, furnace room floor, and the flooring in our basement. We tried to contact JPS multiple times on Monday with no call back and didn't talk to anyone until Tuesday evening. We were lucky it was warm this week because they did not care we were without a working furnace for 2 whole days before someone called back!! We understand mistakes happen but they chose to deny they did anything wrong and accused us of doing something to the furnace after they left?!?! After being without a furnace for 2 days, they agreed to look at the furnace in a very hostile manner but have refused to cover any flooring costs. read more

JPS is unwilling and unable to properly repair our troublesome on demand hot water system. We continue to have problems with it following a $1000 service 2 months ago. We continue to have intermittent hot water (ie stops working mid shower) works approximately 50% of the time. The came out once following the repair but since the machine did not display a fault code at the time they were there--they did nothing. JPS has now told us to find another service company as we are not the right "fit" as a customer. Do not use this company. They do not stand behind their work--and their work is only 50% at best read more

Thank you for the great service JPS. Easy to book service call and in a timely manner. Calum diagnosed and resolved our furnace issue. Very courteous and professional. read more

We had JPS in to clean our ducts and furnace. Oleh explained what he was going to do during the cleaning and answered all my questions. He was very polite and easy to talk to. The cleaning went great. Oleh showed me pictures (before and after). We just had renovations done but I was still surprised at the amount of garbage. Good job, Oleh. read more

They have a wonderful little scam running. As it looks like all Furnace companies now run the same scam or sham, not sure what fits better. I Shook this guys hand, looked him dead in the eye and thanked him for coming out and being honest with me. To later find out , it was all just a scam. These people don't care, Aaron doesn't care, it's all about the money. I even told him, hey I'd pay more just because he came out to look, even though I had better quotes, with better warranties, I would go with them, because to me a Hand shake meant more than a few hundred dollars. Apparently, this is not the case for Aaron, he would prefer to flash the cards, wave the hands, and sucker you into something you did not want. We both verbally agreed on the Lennox L25 series garage heater, we agreed that the 30000 BTU would suffice. What i got was the bottom of the barrel Allied heater. This is not the quality Lennox heater I wanted, but it is distrubuted By Lennox, covered by Lennox, so what's the difference ?? Well the difference is , we shook hands, we discussed, and I signed. The fine print states Allied not Lennox. So good move on your part there Aaron, it won't happen again though. I hope people read this review, look twice or maybe even 3 times at what they sign for, ask the questions, and don't let Aaron's red face fool you, like all sale people, they are not out to help you, they are out to help themselves. JPS no longer works for the customer, They work for the Home Comfort Advisors, which is sad to say, because I'm sure when JPS started, many moons ago, a hand shake, and looking someone dead in the Eye actually meant something. Good luck in the future, my business is now done with JPS. read more

JPS Installed two AC units in my home. The installation required additional coring that they took care of. Several months later it looked like the AC was taking too long to cool the second floor. The warranty technician came back and re-checked everything. Seems to be very knowledgeable, he was able to tell me what the return duct with a fan is for in my mechanical room. 3 different companies looked at it before and were not able to figure it out. All was done under warranty. Recommended. read more

If you have an A/C tuneup contract with these clowns and you sell your house to someone who did not want A/C, these goofs do not want to forgive the contract (even though there is nothing stated that you can or cannot end the contract). They want you to give the contract to the new owner. THEY DIDN"T EVEN WANT A/C to start with. Fat chance of that. Then they want you to take the contract to your new home. But it is a condo with full Central Air Conditioning. That won't work. Then they want you to pay one tune up and they will not do the tune up. This is their only way to get out of the contract. BEWARE! read more

I paid new furnace and hot water tank for $7,665 in the first month it's warm and nice inside the house the brand of furnace is Daikin. So here comes my nightmare from February to May I had several calls for service 3X. The furnace had a malfunction code error of b0 which means the blower motor is not working. So tech went in to check it Edward said that the filter is clogged so he clear the codes. And I ask him we just replaced the new furnace and in a month filter is dirty? He told me to do a duct cleaning so we scheduled duct cleaning which I paid for it. Then after a month, I have to call them again same code b0 blower motor. Steve the manager said that oh you're short of a return air vent. And a said that it is your job to inspect the house before you install the furnace. So they install 2 extra return air but I ask him if he can replace the furnace or the motor he said no your good. As of now Oct 23 Saturday at 2 AM my new furnace just gave up the 10-month-old furnace and it's hard to call them I had to call 20X tech came in did not fix the problem just gave me one portable heater. I do have a 3-month-old and 5-year-old daughter in the house. The reason why I bought the high-end furnace and hot water tank are for the security and safety of my family during winter. Now my daughters are having sniffles because of the cold weather. It's a Stressful. We had to sleep all four of us in one bedroom. We can't have better sleep should I wait for a few days, weeks, months? I demand a money-back guarantee I'm not asking. The 10-month-old furnace I had 4 or 5 times broken. I won't recommend this company won't trust them anymore. Word of the mouth. My children and my wife are suffering . As of now Oct 24,2021 my 2 children are having sniffles because of the poor air quality inside the house that is why I also ask you to install UV AIR filtration. So frustrating and stressful.w read more

JPS Furnace & Air Conditioning - Heating & Air Conditioning/HVAC Near Me - Calgary, Alberta

JPS installed an air conditioner in my home and then couldn't get it to work. The guys who installed it said I had to call the office as they didn't know what to do. No one would call me back from the office. Absolute nightmare! we definitely got scammed. No integrity at all. read more

We had these guys in to do a estimate for a repair on our furnace. They estimated 6 hours to change a fan motor and $800 for the motor. The guy that did the repair from another qualified manufacturer rep completed the repair in one hour. so the total estimate was like $2000. They suggested I might want to install a new furnace as it showed signs of rust in the base pan and the inlet to the heat exchanger on my 6 year old furnace. ATCO had inspected the furnace and said it was fine a week earlier. I got two extra quote that were less than $800 for the repair. I phoned their BM and told him to cancel the service as I needed to do business with someone I could trust. It appeared they were inflating their repair margins to make a new furnace look like the better option. No wonder inflation is through the roof in Canada when we have these over inflated pricing driving up repair costs. read more

We were impressed with Jonathan Bates and his introduction to JPS Furnace & Air Conditioning. Jonathan was pleaseant and we quickly enjoyed a trust relationship with him and the company. His offering included alot of options and a tremendous long term service plan, all for a great price. We were delighted with the Highly professional installers , thier pleasant demeanor, friendly attitude, as well as thier knowledge and experience. They didn't leave until we were trained and satisfied with everything. read more

Live and learn. They did come out quickly as requested but I feel their prices are too high. We had a circuit board replaced and it was higher than anyone else. He shows me a sheet of paper that says $1070 and then installs it. I research and found out this is way too high. I then ask him if they are the highest price in the city and he says yes. The service is fast but you pay for it for sure! Shop around and get quotes - should have been $400 - 600. It took him 35 minutes to replace. Yikes! read more

Alfred V. Many thanks to Michael, the JPS service person. He came to our house to do a furnace cleaning, duct cleaning and a furnace maintenance. He did a wonderful job, was quick and efficient. Thank goodness that he did the furnace maintenance as he discovered a problem with our furnace. he had the part and installed it and all is good. Fortunately all this was done before the first snowfall came. kudo's to Michael. read more

I am writing to warn others of my experience with these guys. I was quoted $890 to replace a valve on a furnace. I had another company do the job on another rental and was charged $520 by them. Because of this, I told JPS not to go ahead, that I'd phone the other company to finish. The tech sounded shocked, as JPS charges $305 just to come out to look ($70 travel + $219 diagnostic), and probably isn't told very often that the customer will get another opinion. The other guys just charge the $70 travel fee, btw. When I got a call from the other company, I was told that it was a thermocouple, not a valve, and I was charged $175, 1/5th the price of JPS. When I phoned JPS to complain, I was told they would refund the $219 which they haven't done. read more

Booked them 3 weeks ago only to find out today it wasn't properly booked on their end and to be told it would be another 3 week wait. We chose them specially because of their rating on this site - be aware you apparently need to do their job for them and confirm your booking multiple times for them to do up. read more

We requested a number of quotes and choose JPS to provide annual maintenance for our furnace and AC units. We were very happy with their quote and service delivery. read more

JPS technician Naveed was very friendly and knowledgeable. He diagnosed and fixed some issues with my furnace very quickly. He also tuned up my furnace and has it up and running efficiently for this cold January weather. I have already recommended JPS to my neighbours. read more

JPS Furnace & Air Conditioning is one of the most professional and exceptional companies I've ever worked with. From the quote to the installation, every step was excellent. Professional and hard working exceptional employees. Bravo JPS!! I will look forward to seeing you for annual maintenance of our furnace & AC system. The installers worked for over 13 hours removing our old system & installing the new one. They were clean and organized. We are so happy we selected JPS as our home climate contractors. I'd there was an option for 10 stars, I'd select it! ********** read more

Very thorough in trying to figure out what our needs were . Had air conditioner, 2 heaters and 2 hot water heaters replaced . They were prompt, courteous and clean . Very happy with the product and the price . Best guarantee out there . Highly recommend them . read more

They installed the heating system in our newly built home and has now installed our new air conditioning system! The service is superior, and you know this company really takes pride in their work. they really care about their customers and stand by their product read more

This company has a great team through and through. When you are doing something major, like replacing a furnace, you have to be able to trust the people you hire. JPS went above and beyond. They are very professional, their prices are reasonable, and their customer service is unbeatable. If I need any heating or cooling service in the future, I would not hesitate to call JPS. I also want to recommend them to anyone looking for a heating or cooling system. As they say, once you have tried the best forget about the rest! read more

I would give these guys a second chance. The manager called me to discuss the problem described in my previous review. There was no miscommunication on my part and the details of what happened still stand. However, he seemed sincere in describing their business model and how it should have been communicated to me, including a written quote. He also refunded my $69. Good on him. read more

I booked my appointment two weeks advance. The company didn't forget it and let me know a tech will call me day-of informing me of his arrival! A tech called me that morning confirming his arrival in the scheduled time and he arrived on-time. He counted the number of vents and gave me a quote for the work before proceeding so I could decide whether I wanted to proceed or not. He asked if I had any further questions before I wanted to proceed. He provided an estimate of the duration to complete the work and finished right on-time within that estimate. He was very professional and tidy. Upon completion of the job, he thoroughly explained everything to me, allowed me to ask all the questions I had, and asked if I had any more too. He was very professional and polite. While he was working, I had a delivery of two very large and heavy shipments arrive. He stopped his work and asked the delivery person if they needed any help; he moved his equipment so the delivery person could reach my front door and he even helped the delivery person and me carry the heavy boxes into the home. That is above and beyond service and demonstrates the tech's thoughtfulness and consideration for others while working. The one short-coming was that the tech forgot to remove two small sheets (looked like dryer sheets) off the floor; I found them later. A very small shortcoming, as it takes seconds to pick them off the floor. I'm fully satisfied with this company and will use them again. read more

JPS did a great job installing a furnace and air conditioner in one day. From the first appointment for a quote to the installation the were always on time and professional. Price was competitive and warranty is second to none. The even fixed the messed up vent from the furnace installer 12 years ago. Highly recommended. read more

I had prompt yet attentive service from JPS Heating. Customer satisfaction turned out their top priority. I recommend it to others with heating and cooling needs. read more