We had a great experience with Robert Spainhour LLC installing a high-efficiency natural gas hot…read morewater heater in our home. From start to finish, they were professional, knowledgeable, and easy to work with. They took the time to explain our options, answered all our questions clearly, and helped us choose the right unit for our needs. The installation was done efficiently and with great attention to detail, and they left the work area clean and orderly. Everything was installed to code, and the system is working perfectly. We're already noticing the benefits of the high-efficiency unit. I highly recommend this company to anyone looking for reliable, honest, and high-quality plumbing work.

Mekhi and Alberto were amazing they came through and were very helpful and polite. I recommend…read moreYoung PLumbing Services

Matt and James were very professional, very thorough and solved my problem quickly. They wanted to…read moremake sure I was happy with the resolution and their service. They were also very attentive to my needs. I definitely recommend their services.

My elderly parents have been waiting for over a week for a repair to their furnace for the bedroom…read morewing of their house while nighttime temps have been consistently below freezing. A specific part is supposed to be on order, but Mathis has been slow to provide updates or respond to calls, and repair timing is still TBD. This is not a good situation, and Mathis really needs to make this repair a priority. Edit: Updating to 3 stars now that they've gotten communicative and provided a couple of space heaters.

Updating review. They did come back and fix the previous work…read more Prices are at a premium and significantly higher than a local guy. Staff and technicians are very friendly and professional.

You know when your life gets hit by a storm of unbelievable destruction, and your basic human needs…read moreare not available... and you have to call strangers into your home to fix it... you know that feeling? It sucks. You know you're at their mercy, and a lot of times they're jerks and really stick it to you, especially if you're a single/divorced/widowed woman. Welp, let me assure you, Tri County Roto Rooter are not those guys. "Brent" and "Morris" came to the rescue after this terrible storm in Hart County took out my ability to use my toilets, shower and laundry... worked in the BLISTERING sun for what seemed forever, never complained, answered all my million of questions with courtesy, politeness and a smile, and got me fixed up pretty quick. Honestly, they were the nicest guys. Didn't rip me off. Didn't leave a mess. Did e'thing they said they'd do, and did it WHEN they said they would. I highly recommend this company, and especially Brent & Morris. Thanks, guys!

our kitchen sink stopped up, and we tried everything to unstop it. Finally, I located a plumper -…read moreTri County Rooter, and I was very satisfied with their work. They came right out and took care of the problem. They were very courteous and professional. I HIGHLY recommend them. You won't be disappointed.

Unreliable. Date set to do the work. They never showed. Calls texts all went unanswered. Never…read moreheard from them again. Would not trust this company.

I had no hot water on a Friday morning. I had run into Mr. Cox at the vet's office and asked for…read morehis business card because I was unhappy with service I'd received from another plumber. Mr. Cox told me he come to my house that afternoon and would text me when he was on his way, which he did. He fixed the issue, needed new thermostat. I found him to be quite reasonable with his price.

This the most professional and honest company I have ever delt with…read more This is who I recommend to anyone wanting to get Generac generator purchase, install, and service

Amazing customer service. I really trust Norman. He was very quick to respond and very efficient…read morewith his work. He's not messy and tries to be as clean as possible. Does not feel like he's taking advantage of you at all. He's only going to do what's absolutely necessary and charges pretty reasonably.

Very knowledgeable with fast reliable service. Great work. Will definitely use again.read more

LIARS and THIEVES! Here's my experience with this company…read moreover the past 6 MONTHS: In May of 2024 my septic backed up causing my basement to flood. I chose this company because Michael (the owner) said he had 20+ years experience. Three men were sent to my house he next morning and claimed to fix the problem. I was charged $3300 for them to pump my septic tank and chemically treat the tank that one guy said wasn't necessary because the bacteria levels were great. The invoice I received claimed that in addition they had cleaned my drainage field. THE FIELD THEY COULD NOT FIND. A few weeks later, my basement flooded again. I called the company and was told someone would be out to take a look at it and one of the workers had been fired but not for overcharging me, just that "he was rushing through jobs" and "just didn't have it in his heart anymore". When they couldn't find our septic pump, me and my husband dug until WE found it. I called the company back and was told they'd send a "pump expert" out. The worker that showed up was the same guy who was there the first and second time. Claiming that he knew about pumps but that the "pump expert" was away. He did nothing for my septic that day. He did, however, take OUR shovels. Months of canceling and rescheduling had went by with their "pump expert". This guy came out and "replaced" the pump but failed to leave the old pump or provide paperwork on the new pump (I've requested it several times and have been met with silence). The "new pump" did not work and septic was still an issue so I called again. I was told that the "pump expert" and the owner (Michael) would come out to locate the distribution box and check the drainage field. Again, there was scheduling conflicts and weeks went by where I had to call to follow up until the "pump expert" finally came to my house... ALONE. A different worker showed up later and the day as they dug up my front yard HITTING MY WATER PIPE. Accidents happen, my husband ran out to help and once the WATER PIPE was fixed the NEXT DAY, the men left leaving my yard a muddy mess and the septic still not resolved. I called again a few days later and was told that the "pump expert" did not do anything because he saw wires and didn't want to damage them, and the company was requesting that the lines be marked. This time I spoke with Michael who promised he would send someone out with in 48 hrs of the lines being marked. The lines were marked 11/8/24 at 2 pm, and I notified the company not expecting them to come out until at least Tuesday because it was veterans day weekend. After not hearing from anyone Tuesday, I called Wednesday. I was told Michael was taking his child to school and would call back. At noon I called and was told he was in a meeting. I called again around 3pm and was told he was still in a meeting. I called again around 6pm to see why I was being avoided and was told that Michael doesn't have an answer for me but would be out on Wednesday 11/20/24 with "everyone". November 20th came and no one showed up so I called. I was told that no one would be out that day and was rescheduled for that next Tuesday. At this point, I've had it. I asked for a partial refund back and reimbursement for my $115 water bill where they hit the water line. I was put on a three way call with Michael and told that he's done so much for me and acted like I should be grateful for all the visits. I lost my temper, and he told me I could take him to court but he would win. Who would be grateful for LIARS and THIEVES? I made an appointment with a different company to diagnose my problem. The pump wasn't hooked up properly and because I can't afford it, my septic is still not fixed.

Get an estimate in writing. On the phone was told $80 and hour, verbally. After they did the work,…read morewas charged $100 an hour for each, lead guy and helper. Was also charged $200 for parts that included a new outlet box, and 3 feet of romex wire flex. I supplied all the other items they used. When I questioned the price on the 2 parts he said time and travel was added on. Good workers, but never met the Owner, just way over priced on labor for the helper and any parts they supply. Never again, feel like they pulled a switch and bait on hourly rate and overly gauge you on any parts they use. THE OWNER REPLIES COMPLETY FALSE. I have invoice, and text that can prove that all I said was correct. I got charged $200 in parts for 3 foot romex wire flex, that was probably a left over from a job, and a new outlet box, and a few wire nuts. Brandon what is false.

First phone call ... person answering phone very 'guarded'. Unfriendly. First question asked of…read morehim: "Do you install soft-starters to heat-pumps" .. long pause .. answer .. "Possibly". That was it for me. Either you do or you do not. Cat and mouse is inappropriate. My thinking is when you get first-contact responses such as this .. Keep calling around. You should not have to pull teeth or hang meat around your neck to get a provider interested.