About a month ago I reached out due to electrical damage to my home and the receptionist was awful…read moreand left me dumbfounded. In a 3 minute phone call, she told me the rate was $300hr 6 times and I had to pay in full 3 times. While she was highlighting that, she got frustrated with me and kept cutting me off because I could not tell her what exactly needed to be replaced. My home took an electrical surge and I wasn't an electrician. These folks do good work and my family uses them when needed. I found the electrician's card from Great Lakes that did work for us last time so I'll be contacting him directly to see if they are available to finish up one of the stages we are at. There was no issue with the amount/rates being charged, that's the part that dumbfounded me

I have used GLEC for three projects on two different properties. Three different teams have…read moreresponded. Office staff has always been courteous, helpful, and professional. Cleary explained fees. The guys doing the work have all been fabulous. Reliable, on-time, take time to listen and explain options. Work completed on-time and within initial estimate. The third projected required getting some hardware from the warehouse and rather than wasting time on the first visit to go retrieve it and come back, Tyler rearranged his schedule to come by first thing on day 2 to complete what turned out to be a bigger than expected project. Highly recommend this company for any and all domestic electrical project.

Ace is the place to go with! I have had such a great experience with this family owned and operated…read morebusiness for years now. They really take care of their customers! My dryer was going haywire and they made sure to send someone out asap. Kraig came and was super respectful, friendly, and personable. He diagnosed the problem right away and got it fixed in no time. Not to mention he was here sooner than expected within the given timeframe, which you don't see very often with repairs. Thank you for getting it done right the first time!

Called late at night for a dryer squealing, ACE called me back first thing in the morning. Tech…read moreDylan was at my house by 9am, diagnosed, explained and fixed the dryer within 45 minutes. Ace will be getting further business from me. Price reasonable for the work done, parts needed and time spent

I would not recommend or work with this company again. I chose GLIC despite negative reviews but…read moreboy did it backfire on me. It started out great. Every employee I spoke to was kind (Paul, Kellie, Kam, Jon), the actual technician (Kam) was friendly. However, they failed the initial inspection and had to redo weather proofing. I've since had to hire another electrician to finish labeling the panel after GLIC did a service upgrade. The panel doesn't actually fit all of the breakers and covers them slightly. New electrician said without a new box there is no way to make them fit, so it will always look odd. We found out more that indicated poor work, but this review is long enough without getting into those details. To put it short and sweet: the communication between employees at GLIC is extremely poor and caused a variety of issues with scheduling, parts, etc. I started this process working with Jon on scheduling and Paul on the estimate. I sent a list of the work requested by email, explained it over the phone, and went over it in person with Paul. We ended up condensing it down and ultimately approved: 1. $675 Dual sensor, photo-ion smoke detectors for each level of the home 2. $3,150 200-amp service upgrade 3. $462.50 220 volt stove plug installation In total from 11/15 to 1/24 we communicated through 22 phone calls, 44 text messages, and 9 emails for this single job. Here are some examples of why we had to communicate so frequently: - We wanted to confirm that they were going to pull permits and send electricians who are licensed in the State of Michigan. - We needed a new invoice sent over and waited 2 weeks but it hadn't been sent. - On what would have been day 1 of work, GLIC cancelled on us 2 minutes before scheduled start time. - Actual day 1 of work ended because of an emergency call. We were told they'd possibly come back the next day, or Monday of the next week. I called and texted without any response until Monday morning when they scheduled us for later that week. - They brought the wrong smoke detectors to the house on day 2 of work. I can assure you that this review can't fully encapsulate the fuming frustration that experiencing all of this was. The sad part is that GLIC has all of the opportunity to get it together and be better, but I happened to be on the receiving end of their sloppy practices. I paid thousands of dollars to be able to tell you to listen to the other negative reviews. Don't be like me and give the benefit of a doubt, you'll regret it just like I do.

This was a Home Serve (Home Warranty) claim. Dan did an excellent job on correcting the kitchen…read moresink light and garbage disposal switches that was created by a previous contractor. Dan was professional and very friendly which made me comfortable of having him doing the work in my home.

HIGHHHLLYYY RECCOMEND!! Super friendly, mindful of the house & the surroundings,…read more Did exactly what my house needed! Didnt mind i have a large friendly pup. And on time:) They were recommended by a friend of mine! Now I am passing on this Wonderful company to you!!

We had an emergency situation at a rental property that occurred early on a Saturday morning when I…read morewas out of town - hours away. I called Miller's and they had someone onsite at the property within an hour. They had fully resolved the main problem by mid-day and continued to monitor the situation over the next 2-3 days. Very happy with their service, professionalism, and assistance. Life savers. I would highly recommend their cleaning and restoration services. We will be using them for all of our properties.

Poor service with no follow up on repair parts. Left 5 calls with office and no service…read moretechnicians or supervisor got back with me. Very frustrating, definitely would not recommend this business!

Excellent company. They have repaired several appliances for me over the years. Today they came…read moreout to repair my dishwasher. They were fast, efficient, and friendly, not to mention they gave me some helpful information on the care and maintenance of the dishwasher. I highly recommend Rapid Repair!

Dylan and his team were phenomenal. My basement flooded Easter weekend and this time destroyed my…read morefurnace. They tried to fix what they could but it ended up with too much damage. He recommended a new furnace and gave me the option of getting one with 80% efficiency (what I had) or the 95% (I think). I turned the claim into insurance and my amount was almost enough for the 95%-er. Dylan came and did the new furnace in one day- so hassle. Very personable and knowledgeable. Would definitely do business with them again for all my HVAC needs!

Last winter I moved into a house with a defective HVAC system. Don did a great job of getting it…read morerunning again, but eventually it was clear it needed replacement. Troy quoted a price that was very fair. Joe and his team did the installation which required relocating the heat pump outside and the air handler in the basement. So it was a big job. They were very friendly, considerate and did a great job in less time than I expected. The system they recommended has been running for several months now, and has performed far beyond my hopes. Thank you so much. I recommend Mauder without hesitation.