Bought carpet and had it installed by Carpet Direct. Excellent selections, pricing and excellent…read moreservice! After several months, we had issues with the carpet. They came out to fix it. Thought it was good to go but a month or two later, same issue. Carpet Direct came back and replaced the whole carpet. This was again excellent service! Highly recommend them for flooring and will use them again if we replace any other flooring!

I had an outstanding experience with Carpets Direct! I needed a 6' x 13' section of padding to…read morereplace a damaged area, and their team went above and beyond to help me find exactly what I needed. Not only was the service exceptional, but the price was great as well. I truly appreciate their professionalism and willingness to assist--I'll definitely be returning for future projects!

We are so happy we went with Strayer Concrete for our driveway, porch and walkway. They did an…read moreoutstanding job. Every step I take is a pleasure now. In addition to looking beautiful, getting rid of our cracked driveway most definitely increase the value of our home. Give Strayer a call you'll be glad you did.

Ryan was very professional. He was very thorough and even waited for me to get off work to show up…read more Which was past his inspection time to go over everything with me. 100% recommend. Very easy to talk to and patient with my questions. Thanks again Ryan. Really appreciate your flexibility to adapt to my time changes at a short notice.

I had an outstanding experience working with Ryan Fennell for my home inspection. The inspection…read morewas incredibly thorough and comprehensive. The details, pictures and explanation of the impact of those items was excellent. The onsite report to me was comprehensive with the formal report provided very fast. I would encourage anyone looking for a professional, complete and outstanding inspection to reach out to Ryan for that.

Always have had the best service.Air out at 4:00 and they had it fixed before the wedding guests…read morearrive at 6:00 Communication is always great LaRoes Restaurant

The reviewer is from Swanton, Ohio. Not sure why the profile says SoMa, San Francisco, CA…read more Dave came out to look at my pool heater and was going to order a part and come back for the repair. He never returned. I sent 6 nice texts to Dave with no response. I also left 2 messages at the shop with no response. There was no part of our interaction or messages that would upset anyone. If Horner was too busy, they should at least say that. We waited a long time to allow for a response. There was no reason to leave me wondering and wasting my time waiting. Very rude and unprofessional.

Great service with a smile. The team is knowledgeable of the products. No upscale push. They work…read moreto meet your needs. I will buy all my outdoor tools here.

Ohio Home Finance took care of everything for my new home purchase. I had used them 16 years ago…read morewhen I first used my VA home loan benefits and used them again this year for my second home I've purchased. They helped me through all the red tape that makes using VA benefits sometimes overwhelming. They pushed everything as quickly as was possible, and all of this was in the midst of the COVID-19 pandemic. I would definitely recommend them to any fellow Veteran who is looking to use their Veterans benefits in purchasing a home.

WARNING: This lender claims to serve Veterans to obtain a VHA loan. Do not do business with Jeff…read moreVance or his associate Julie Fox Crom at Ohio Home Finance. My husband and I made the huge mistake of picking up one of his pamphlets at our local VA office and it was the biggest mistake we made. Jeff Vance is incompetent. He lied to us, our realtor, the seller's realtor and he cancelled the closing of our new home three times due to his incompetence. We applied for our VHA loan on July 18, 2018 and on September 24, 2018 Jeff Vance was STILL demanding paperwork from us and would not approve our loan or agree to the closing date of our phone. We sent him over 50 pages of documentation that he requested from us, and he still refused to give us loan approval. In addition, we caught him in numerous lies. After 2 months of getting nothing but excuses, lies and delays from Jeff Vance, we decided to apply with another lender. We were approved in 4 days, and we closed on our new home 9 days later. Our new lender told us that he could not understand or find any reason for the delay in our loan approval. We were so grateful to our new lender. He is the reason we are residing in our new home today. When we finally did close on our new home, we learned more interesting information at the closing table. Everyone there had complaints about Jeff Vance's lack of professionalism, and his incompetence. Because of Jeff Vance's incompetence we almost lost our new home. We were very fortunate that the seller was patient and understanding after we explained what had happened to us. So please, learn from our experience. We learned that there are bad VA lenders out there. There are lenders out there who do not serve Veterans. They advertise that they do, but they do not know what they are doing. That is what Ohio Home Finance did to us. They do not know what they are doing. If you are a Veteran and need a home loan. DO NOT DO BUSINESS WITH OHIO HOME FINANCE in Mccomb, Ohio.

Design service with Jan extremely helpful! She is great with color and keeps up to date with…read moretrends. Pricing for furniture seems reasonable, but I couldn't afford the cornice boxes I wanted - so I guess I didn't need them!

I purchased a six foot Norway spruce over the phone, and everyone at North Branch was wonderful. I…read moretold them the date I would pick up the tree, and I received a reminder call three days before I was to pick up. Thirty minutes out I called to let them know I was on my way. The nursery has a large wholesale base and is huge. Lots of nursery landscapers were working the greenhouses and tree lots. The tree farm is all around. At the counter Josh had the paperwork. A forklift put the tree in the bed of my pick up. Josh secured it with the bungee cords I brought, and gave me paper instructions on watering and staking the tree. The 45-minute drive was worth it. Recommend.

I have enjoyed a great relationship with Northbranch Nursery for over 10 years, which is why I'm…read moredisappointed to say that relationship seems to have come to a screeching halt. Since Karen Himelhan joined the team in the landscape design department, her negative and confrontational communication style has overshadowed the excellent work the grounds crew consistently provides. I've used Northbranch Nursery for landscaping services at both of my homes, and anytime I've raised questions about billing or addressed concerns regarding the work, the response has felt defensive and combative rather than collaborative. When paying nearly $4,000-6,000 for a service, I believe customers are justified in asking questions or expecting concerns to be addressed professionally. Unfortunately, instead of listening and working toward solutions, Karen often appears focused on finding loopholes or excuses to avoid responsibility. The tension this creates is noticeable -- even staff members seem uneasy when she arrives on-site. That's unfortunate because everyone should be working toward the same goal: a beautifully landscaped property, a positive working relationship, and a professional, knowledgeable team that values customer service and communication. At the end of the day, successful businesses rely on customer loyalty, positive word of mouth, and strong service standards. I hope Northbranch Nursery takes these concerns seriously because the quality of the actual landscaping work deserves better representation. Mark M.