Portland pressure washer was DOA off the shelf. Little help from the employees. Manager is rude…read more Lufkin, TX store

I've been a Harbor Freight customer for many years. We all know some products here are poorly made…read more Not once have I ever had an issue returning a product, until now. 1st unit failed. Took it back. In store credit. 2nd unit failed. I had a death in the family, (we're old folks) so I took unit 2 back, explained the situation, asked for an in store credit again - I was told sorry, it's been too long. Really? Home Depot, Lowes, Tractor Supply, Ebay, here I come. No more Harbor Freight. I will miss you.

I'm done with Home Depot. Ordered tile last year and it came broken. Ordered a tub recently and…read morethey sent the wrong one. Ordered tile and there was three case worth broken. The .com site needs to be answered by a human being. I'm already upset and I have to battle their phone system. The staff I talk to speak poor English. Communication is bad. If this gets returned and I get reimbursed, I will be surprised. I just feel they need to prioritize customer service and their quality control in shipping

Amazing customer service. Michael Smith helped me with shopping with my entire list including…read morehelping pick up 5 pieces of plywood, 8 pieces of 2 x 10 x 8 lumber and other odds and ends. My husband sent me with a list and Michael was really helpful. Jace helped me load everything in my truck. Really nice staff.

The people who work there are always very helpful and very knowledgeable as well.May be a bit more…read moreexpensive but I never feel like I waste any money if I go there.

Actually, I have been shopping at this small-town hardware store since it was in its original…read morelocation downtown about a decade ago I think. Several of the same people have been working there since then. Providing long-term jobs to a small community is so incredibly crucial in America these days I just cannot state how important. In all of my years shopping there I have never been treated rude. Never. Quite the opposite actually. It is small-town friendly. They act like they have known you your whole life actually. The prices are right down the middle for a small town store. Even contractors shop there, so expensive is a ridiculous statement. They are not expensive, and especially not even close to double. By the time you drive to Huntsville, you have paid more - due to fuel cost. The furniture collection is so vast and nice for a small-town store it is actually baffling. We drove all the way to Houston (90 miles) looking for home furniture a year or so ago, and ended up purchasing our furniture here also. The prices were actually better than the big-barn discount stores we looked at. Of course you have to speak with a sales person to find out that the listed price on the furniture may not be what you end up paying. And the larger your purchase the lower the price plus FAST free delivery is what we got. I am baffled that this store would ever receive a bad review. One cannot believe everything one reads - well, most people know that anyway. SO! - Wonderful store, wonderful people, decent price scale. Go see for yourself! And yes it sounds like it, but no, I have absolutely nothing to do with this store. The family are not our close friends or anything like that, I am just a shopper. That's all. This is just my honest opinion - and I thought it was important after reading that last review - to spend some time to say how wrong and mean the other reviewer was. Hmmm. Maybe we really know now who the rude person is!

The owner and wife are the rudest people I have met in a long time. And their prices are almost…read moredouble what other hardware stores charge. The only reason they are in business is that they are in a small town with no other hardware stores. Do they have a fair amount of what you might need? Yes they do. But I urge you to go to Huntsville and buy from ACE, who guarantee their stuff. Or go to Home Depot. These people are so incredibly rude that they should NOT be rewarded with your business and your money. Avoid them.

if I could give them a negative score I would. I am nearly 80 years old and they would not let me…read moreuse their restroom. We spent $1200 at their store and still wouldn't me use the restroom. I will never go in that store again. if we hadn't needed the items for an urgent plumbing problem I would have walked out and let the items there. AStore that serves the public should hsve to offer a restroom

Rude and unfriendly…read more We were exhausted and made the mistake of stopping in the parking lot of this store at 4:30 am. This was when the Sabine River was overflowing and looking to take a short break as we detoured through East Texas to reach Louisiana. At 5:45 am a man beat on the window and told us to leave the parking lot as the store was opening. We were parked in plain view in the front and not been bothering anything in a vacant lot. The store would not be opening any time soon and we were not even asked if everything was okay, just told to go. Left an impression on us that will not fade.

Once upon a time there was a hardware store like this in every downtown. A great family running a…read moregreat business where you could find everything you needed and/or they would get it for you, and at better than fair prices to boot. Groveton is blessed to have one of these still.

Great people. I live in Houston, and hunt in Groveton. If they don't have what I need, they will…read morebring it in for me so that I don't have to haul anything all the way up there. Their prices are fair. Their service is fantastic! There was even one occasion when I was really in a pinch. I was driving by, and saw who I presumed to be the owner driving through the parking lot. He asked me if he could help me, and opened the closed store to see if he had what I needed. It turns out that he didn't. (It was an odd sized belt for a mower) I felt that he genuinely felt bad that he couldn't help me after he opened the store on his day off for me. Who does that kind of thing anymore!? Them. As I said. Great people.

I found this little nursery with internet search. I was surprised at the variety of beautiful…read moreplants. The prices were also favorable. Found what I was looking for and more. Ashley was a very kind and helpful young lady that put the crown of fun on the shopping experience. I will definitely be back there soon.

Wish I could place more than 5 stars! This is 5+ stars for sure!!!!! What a wonderful nursery…read more The most beautiful plants and the most helpful staff. The owners go out if there way to help. Lufkin is so lucky to have this gorgeous plant nursery.