Had such a fabulous facial by Catherine (the best ever) and a massage to match that energy (by…read moreJessica). We will definitely be returning. The decor was calming and super cute, and they treated me to a mimosa on my birthday. We loved this spa.

Tried calling to make an appointment and it's literally impossible to get ahold of anyone.... I…read morecalled several times and finally gave up. Will take my business elsewhere with people who actually will answer their phone

Elemental Skin and Body is the gold standard for self-care in this area. I've been coming here for…read moreyears and wouldn't go anywhere else. They offer a huge variety of services, the staff is professional, and the pricing is very fair for the level of expertise you receive. Truly the best around!

Unbelievable! Some of the worst service ever. So I went and talked with Kim about my issue and she…read morerecommended a blood draw. $275 So I did. This was a Thursday and she told me she would get back to me with the results by Tuesday of the following week and maybe even Monday. The first week goes by and the second week Monday and Tuesday goes by, so I decided to call. No answer. No response. Then I emailed. No reply. Until 2-3 days later. She told me what she thought would be a good plan of action considering my results of my blood test. I didn't understand any of it. I replied immediately. I asked what all of this means and if I choose to do that how much it would all cost. I still haven't received any response. Since then I've seen her in public and she didn't even acknowledge me. From that point on I decided I was done and that she was terrible at business and customer service. I would not recommend her.

I spent one night at Grand Geneva Resort & Spa for a work conference, and my arrival was memorable,…read moreto say the least -- the power was literally out, as a tornado has come through the area that evening. I navigated finding the property, parking, hallways, and my room in the dark. Everything felt calm and organized as it could be once I was in the room. I didn't do nighttime entertainment exploring of the resort though due to no power. As a hotel and conference space, it worked very well. The grounds are expansive, the facilities were solid for meetings, and breakfast was enjoyable. I later learned it once housed a recording studio that one of my favorite albums was recorded at (as part of a Playboy Mansion outpost) which makes me curious to return and explore more. Overall, a solid stay -- 4 stars.

We stayed for a couple nights at the beginning of December and had a blast. It was most definitely…read moregeared towards kiddos, our two yr old loved everything. The Christmas decorations were nothing short of amazing. Literally Christmas EVERYWHERE. and the kids could climb on anything. They do a cute little Santa letter pick up by the elves every day at 4pm and my daughter loved this. Our suite was nice. Comfy bed. Updated. Highly recommend upgrading to a suite if you can afford it. Room service was just OK, the first night we called it went to voicemail and they never called back. It was odd. The service was so-so. Front desk staff were great. The brunch spot in the lobby had terrible service... they didn't even think to ask we needed a high chair or chair in general for our little one. Just sat us with no seat for her. The bar in the lobby had one bartender. It took 40+ minutes to get drinks. Overall, I'd come back for the nostalgia of Christmas! But I will be going into town more often for services and food.

I'm only giving one star b/c I don't have an option. I schedule an appt for 3pm, I was then advised…read morethat she was running 30 min behind. I got there at 3:20 & the door was locked. There was no response to my text or phone call. I left at 3:55 and no one had come to the door! STAY AWAY, HORRIBLE SERVICE!!

I have had many massages by Stacy and she is amazing! If you ask for an hour you get and "hour"…read morenever finishes early! Very accommodating and her place is very cute and extremely clean- I highly recommended it.

Brides beware!!! I'm a consumer investigative reporter in Raleigh, NC so I work with a lot of…read morebusinesses and had a terrible experience with this company. The owner, Elizabeth Krause, seems to be dealing with some sort of paranoia. I booked a trial appointment for my wedding and she cancelled my appointment without cause. She told me she believed my instagram account had been hacked??? I have a lot of followers and I live in a different state, but my wedding is in Lake Geneva. I have no idea why she thought my account was hacked!! That's where we had been communicating and I got the sense that she was just trying to make up a reason. It was so bizarre. It's already slim pickings to find a good make up artist, but you should definitely avoid this place! She was mad that I took a few days to respond to her. I'm a busy career woman and was planning on getting back to her. It's may 16 and my appointment is June 4. She didn't keep her word and I don't think you should give her your business.

I love the haircut I got there gone twice now and she's very nice haircut not extreme and easy to…read morecare for and very pleasant

Going to Lake Geneva nails for several years. They do a great job and love the look of my nails!Iread more

I had a spa pedicure which was absolutely wonderful. I live in IL and had a Dr's appointment in the…read morearea. I was a walk in, right when they opened. Right away I was greeted by a woman with a short pixie haircut. An older lady did my pedicure and she was so thorough. I loved the massage chair which was so relaxing. I'm so glad I decided on the spa pedicure which consisted of an orange sugar scrub followed by a lavender mud masque. Both my feet and legs were so smooth and felt so refreshed. Hot towels were placed on each leg, prior to my toe nails being polished. The music was so relaxing and the conversation were very positive. I'll stop again next time I'm in the area. Thank you for a wonderful experience.