We have taken Robert Q many times and they never disappoint! Excellent Customer Service and the…read moreDrivers are always top notch!! Highly recommend Robert Q!! Never worry about not arriving on time to your destination or being picked up late when they are behind the wheel. THANK YOU SO MUCH!!

Tavelling with them to Toronto was okay except we were suppose to stop at a time Hortons in London…read morebut they stopped at a hotel instead where the washroom was not accessible. Also when I made my reservation 5 weeks before my return to Toronto they advised me to take the 9:30pm bus back to Windsor and said if I get thru customs before 4:30pm I may get on the 5 pm bus BUT it was full and here I sit for 5 and a half hrs with expecting to also sit in London for over 2 hrs. They didnt offer to put my luggage in their booth at the airport or offer to help me findalternate travel arrangements home. So expect my return trave to he another 7 hrs on top of my 5 and half wait in an airport hallway. THANK YOU.

Amazing!! I booked this for my children (they're adults, but young) and Dee went above and beyond…read more Got them to their hotel, shared where they could walk safely and not, then texted me to confirm they were safe at their hotel. Cannot recommend strongly enough!!

George is the greatest driver ever. Hes on time, affordable, and energetic. Hes professional in…read morehis driving and flexible with his route and also destinations. He was the driver for my wedding party. I would recommend for anyone.

As someone who doesn't drive and never had the desire to (even though I was of age to do so before…read moregraduated licensing) the way that I get around is my trusty B.M.W (Bus, Metro, Walk... or in london that means Taxi's instead of Metro). For years the taxi scene was two companies: Abouttown & U-Need-A now known as Blue & White and Yellow & Black respectively. Then came Checker which was a little more on the pricy side but flat-rate and cleaned up cars. Now in the era of Uber there are many more companies vying for your cab dollar then ever before. We have Green Taxi which was alright when I took it but the driver was a bit off putting for us and we weren't sure all the cabs were like that so we didn't venture far from the two standards in the city for the longest time. Then came one fateful day downtown when we called for our preferred choice: Blue & White and were told it would be a 30 min wait because they were all less than a block away from us waiting for train passengers. Umm... okay, so waiting on fares that may or may not use them versus someone standing on a street who actually wants one??? I was confused but figured okay all the taxis must be busy so we agreed to wait. On an off chance we spotted a yellow taxi go by, we'd never taken them before but figured we'd flag it down and take our chances. I called the dispatcher back for the other company and told them to cancel my cab because I didn't want to be 'that person' (to which I was told they hadn't dispatched one anyways... guess we would have been waiting longer huh??) The taxi got us to our desination faster than I've ever seen and not even driving recklessly. Plus the fare came to $5 under our usual price that we budgeted out for the ride. From that day forth we've continued to go yellow only. Always getting a low rate, always getting where we are going fast and even most times they know it's us calling and even call back if they arrive before we get downstairs to greet them to let us know they are waiting. In a pinch I'll grab another if I have to but I've never waited longer than 10 minutes for one of their cabs so they are my taxi of choice in town right now.

DO NOT USE THIS COMPANY. I took a Yellow London taxi from the Via Train Station to Monmore Rd in…read moreWhitehills on Saturday, June 28 at 8:30. The driver deliberately took circuitous routes through two subdivisions. When I finally called him on it after he had driven in circles in Whitehills, I was driven to my destination. All he had to offer as an explanation when I told him Uber was definitely a better choice was that they (taxi drivers in London) had to try this tactic to make a living!! I am a 75 year old woman and he clearly thought he could take advantage of me. Absolutely unacceptable behaviour. No reputable company should condone this practice. There are other alternatives to London Taxi.

Called two days before to book a ride to the London International Airport. The cab did not show up…read more When I called to check, whoever answered the phone answered Hello and I had to inquire if this was Green Taxi. He then informed me he could not contact the cab as the driver had booked off and he did not know if the driver was taking a break or was on his way. We ended up having to drive to the airport and pay for three weeks parking, in order to not miss our flight. Why anyone would take a chance on this service is beyond me.

Booked Green Taxi on their website the day before. Taxi showed up early and delivered me safely to…read moremy destination. Very happy with the experience.

This is the most unprofessional business I've ever dealt with. I made a reservation online and…read morereceived a confirmation email. Just to make sure I called to confirm. The dispatch phone number on the email took me to shuttle express where a lady with a thick accent I could barely understand said she could not find my reservation. I was concerned and began to ask questions which were met with excuses and rudeness. No apologies whatsoever. Had I not called I would have missed my flight. She blamed shuttlefare.com for not sending the email to them. Then she says that she can make me a reservation but I would have to pay again. Really? What kind of scam are they running? I then asked for the phone number to shuttlefare.com because it was no where on my confirmation email and she said " you should know it" in a snotty voice and hung up on me! Then I went online to get the phone number to shuttlefare. Told them my story. Again, no apologies. Just more unprofessionalism and rudeness. This will be the last time I use their service. I'd rather pay a little more for courtesy, and professionalism and knowing for sure that the ride I pay for will show up so I don't miss my flight!!

Great place lots of room small clean and fast to get through security. But it desperately needs…read morebetter sound system so we can u understand what the speaker is saying when somone is making an announcement

When this airport works (i.e. no flight cancellations), it works absolutely beautifully. I love…read morehow you can show up 45 minutes before your scheduled flight departure time - certainly something you can't do at Pearson. Staff are friendly, the airport is quiet and peaceful, and there is never a line for security. Only complaints are that the cleanliness could be better, especially in the washrooms. Also, more direct flight options would be great to have. It would be great if we could avoid connecting through YYZ as much as possible (although I find that YYZ has gotten better in recent weeks compared to a few years ago). Someday... The PA system is also hard to understand and hear as the speakers are of rather low quality. That can lead to some misunderstandings or missed important announcements. Luggage can also take a long time to come out too. Other than that, YXU is a GREAT airport and is super convenient - but again, only when it works.