Both Dr Rudy and Dr Ashley are professional and knowledgeable. The whole team is kind, caring and…read morefriendly.

Great chiropractor, he customizes his adjustments to the patient. I use to go to him when he was in…read moreNew Braunfels. Now I will drop by when I'm in Boerne.

Our office visit turned from a last chance visit to a personal home. From the help of front to the…read morenursing staff in the back everyone was friendly, patient and professional. The doctors were very proficient and caring and I'd recommend this pediatrician to anyone.

Dr Alfred Flores is the most caring person I have dealt with in a very long time. I have been in…read morepain for several years and emotional wreck. He took time for me to explain my pain and the anger I had because no one would help me. He was able to control my diabetes and release the pain in my hands. I can now function while I deal with my other issues. Thank God I was introduced to Dr Flores he is worth the drive to Boerne.

The staff here was very nice, however when we were asked by the nurse if our son was vaccinated and…read morewe said not yet, you would have thought that we told her that we all had Yellow Fever. She was so dramatic about our answer. Next comes person number 2 (the receptionist) asked us if our son is vaccinated and he was so shocked and disappointed by our answer. Next comes person number 3 (a trainee) and he was also extremely disappointed by our answer. Then the Dr. comes in. Person number 4. She asked if our son is vaccinated. We responded with "not yet". She was also disappointed and proceeded to drill us about the dangers of not vaccinating our child. When we didn't say "ok we will vaccinate him" she looked my wife straight in the eyes and said "mother to mother, you need to vaccinate your child! I have never seen a single permanent issue with any patient that has received all their vaccines, however I have seen numerous cases with permanent damage from patients who have not received their vaccines!" Mind you we came in because our baby keeps rubbing his ear and now I feel like we're being interrogated for a felony. It was wild. So we left. Next... 30 min later, our insurance company calls us and suggests that we get our son vaccinated! Unreal. We were pretty disappointed with the experience.

Our children are the most important people in our lives. Ensuring they can a will live to feel the…read moresame about their own starts from Day one. Happy Hearts is a place that cares about our children they more than just a number. They matter to the office just as much as they do to our hearts. Dr Riebel is that Doctor that will go the extra mile for you. She saw the fear and found way to bring peace to my mind and heart. For that I will be forever grateful!!

We absolutely LOVE pediatrics of Boerne! From Dr. B to Vanessa the nurse and all the front desk…read morestaff, we are so grateful. They are small, knowledgeable, and diligent. They are parents are well so treat you and your children like family! If you need responsible, caring and a clean facility- then definitely choose Pediatrics of Boerne!

Dr B is wonderful. She always takes her time with her patients. My kids feel very comfortable…read morearound her. Would definitely recommend.

I debated writing this review, but as a mom, I would want to be aware of this experience…read more I scheduled an appointment with Dr. Jessica Jean-Baptiste Singleton for my 3-year-old daughter, who had a fever and was complaining of significant stomach pain. Our appointment was at 4:30 PM on a Friday, but we were not seen until 5:35 PM During the exam, Dr. Singleton attempted to feel my daughter's abdomen, but my daughter was understandably tense and resisting due to pain. I was assisting in holding her still. Dr. Singleton stated she could not feel anything because of my daughter's abdominal tension and told me she could not determine whether it was appendicitis. She then advised me to take my daughter to the ER for an ultrasound, emphasizing that a ruptured appendix is life-threatening. Naturally, this alarmed me. I asked multiple times if there was anything that could be done in-office to avoid an ER visit, but she insisted that if it were her child, she would go to the ER. Following her direction, I went to the ER she recommended nearby, only to find out--after being admitted--that they do not perform pediatric ultrasounds. At that point, I was facing the possibility of needing to go to a second ER. When the ER doctor evaluated my daughter, he took a completely different approach. He had her lie on me and guided me through applying gentle pressure to different areas of her abdomen while he observed her reaction (Rovsing's sign), and then had her climb on and off the exam table. Based on these simple, non-invasive steps, he was quickly able to determine it was not appendicitis--without even needing to physically examine her himself. When I asked why this couldn't have been done at our pediatrician's office, his response was, "Well, it's a Friday night." This experience left me extremely frustrated. What felt like a lack of thorough evaluation resulted in unnecessary panic, a trip to the wrong ER for pediatric care, and ultimately a $1,500 bill for a visit where no treatment was even performed. As a parent, I expect a higher level of care, effort, and guidance--especially in situations involving young children and serious concerns. Please be aware of this when considering care here.

We have been patients of ABCD pediatrics since moving here summer of 2019, over the past several…read moremonths it has been impossible to speak with anyone to schedule an appointment, both boys were extremely sick, left several messages but no call back so they were taken to an urgent care office and both children had flu b and strep. Most recently the 10 year old boy had tweaked his neck during sports so took him to the chiropractor. The doctor there provided a film x-ray for us to checkout of his office so Dr. Sheralyn Wood could review and then we were to return it to his office. Dr. Wood kept the film and when I went by to retrieve it..I was told "it was in a box" as they were moving offices. I accepted that and went by 2 weeks later only to be told "they did not have it and just go have another X-ray! How is this the best interest of a child? Exposure to radiation if no need be?

There are a few things that are crucial to a successful pediatrician, to me. When your child is…read moresick, you want to be able to get an appointment. I have on 2 occasions been able to get same day appt. To be honest they saw me within a hour of calling!!You also don't want a long wait time in a lobby of potentially sick children nor wait for the dr to actually see you. One time as soon as I signed in, before I could even sit down, they called for my daughter. The second time, less than five minutes. So besides getting quick appointments & also not waiting when you are there, another crucial element that makes this a successful pediatrcian, there manner. I asked for a specif medicine & they wrote me the script. They also were very quick to help my daughter who was sick, gave her a flu test & actually called later to see how she was doing- NICE.

New to the area and has a great experience here so far. Dr. Popp listened to concerns and answered…read morethoroughly. Plus, the themed rooms are fun for kids!

My niece has been bringing her kids to Dr. Nancy for a year, and now I see why--I've officially…read moremade the switch for my boys too. We were previously going to a doctor on Medical Drive, but the level of attention just wasn't there. Plus it was always so hard to get them in when they were really sick. Dr. Nancy and her entire staff are wonderful. She's incredibly patient, she listens, and really wanted to know why we were there. My boys have a million questions (especially about her telescope and why she was doing this and doing that lol and she answered - un annoyed lol That kind of care and engagement means a lot as a parent. I really appreciate the time she takes with us, and it says everything that my boys genuinely like her too. So glad we made the change. Thank you Dr Nancy and team!

Dr. Nancy and her staff are great! I've always been able to get a same day appointment. Very little…read morewait time in the waiting and exam rooms.

Dr Alfred Flores is a wonderful Dr that listen and try's new treatments. I have been in pain for…read moreover 2 years and diabetes out of control. He has manage to help me get pain relief and diabetes are stabilizing Thank you Dr Flores. Delia

This place was last minute but ended up being a blessing and will now be my son's pediatrician…read more From the help in the front to the nurses in the back everyone was very caring and patient with my son. The doctors were very thorough and encouraging. I would recommend this facility to anyone.

I would definitely look for a different pediatrician if you're considering taking your child here…read more I have been asking to speak to somebody for quite a while now, and I have yet to receive the results from all of the tests that I had to have my son do, despite the fact that I. Spoke with the doctor and let her know that his last pediatrician had said everything was OK. The bill the insurance. If you choose to bring your child, please know that you will not have proper communication. There will be no follow ups. And you will never get somebody to call you back despite the many voicemails and messages that you leave.

I brought my newborn for his first visit. As soon as we left I expressed my concerns to my partner…read more Front desk was rude,nurse seemed like she hated kids, doctor seemed nervous and awkward. 2nd visit: my son got his shots. Front desk was yet again rude, nurse looked pissed off and everything I asked Dr. Garza he brushed off by saying its normal or sure... "sure" was definitely not the answer I want from our doctor. When we left I tried to schedule my sons 4month follow up and front desk (man) said they would call us to schedule. 4th month came and no call. My partner called to schedule apt. For whatever reason they called to reschedule (they left a VM). I called back to t schedule and to ask questions about some concerns that I was having. Person who answered said the doctor had left for the day and to call back Monday if issue continued. At that point we scheduled apt for a Wed at 11:30am.. I asked if that was the earliest and they said yes. We show up exactly at 11:30am. We waited 30minutes when a nurse came out and said the doctor wouldn't see us because we were an hour and a half late (according to them our apt was at 10am). I argued and they said the doctor wouldn't see us. I argued some more and they said the doctor would see us at 1pm. At this point I'm so upset I just don't want my son to be seen there. My son was 4months and 3 weeks and he hadn't gotten his vaccines because they didn't call and when scheduled they rescheduled and when we showed up they said we were late. I denied the apt and asked for my sons medical records. They said they weren't able to release those to me... that became another argument. Finally they had me sign some forms and they said they would email me his records by the end of the day. I never got the forms that day. I called the next day and they said they were working on it. I then get a VM saying that they would charge me $25 for the 1st 7 pages and then some cents for every page after that. Anyway my son got seen at another office and that staff was amazing. From front desk, to nurse to pediatrician. Everybody tried to make conversation with my 5month old and we just felt welcomed and catered to. My son ended up being diagnosed with a possible hernia. A symptom I tried to explain to La Altura over the phone and they dismissed me and then I tried to tell them in person and they didn't seem to care. I am so glad we left. I would not recommend this office to anybody. I should have listened to my mother instinct and changed pediatricians after our first visit. Do yourself and favor and go somewhere else. Oh and while I was there two other moms were having issues and also we got a very high bill in the mail. $976 when wellness visits should be covered

From the front desk to the back rooms these people go above and beyond for their patients. I've…read morebeen taking my son here since he was born and they always have the best information and care to provide. The first provider we saw was Dr. Vu and we were sad to see her go but my son is always pretty happy to see his new Dr. Garza, he's very gentle and kind. Highly recommend. The front desk and assistants have changed a couple of times over the past few years but Ashleigh and Raven are truly a pleasure to work with. They really do care. I appreciate this doctor's office so much!