I used to think SWCC was the best pediatrician office until a few months ago when they terminated…read moredoctor patient relationship with my kids because of an unpaid $59.00 bill I did not know I had. My kids have been here since they were born, my son 15 years, my daughter 17 years, and just like that, they terminated my kid's relationship with their pediatrician for an unpaid bill. No one will talk to me, no one will call me back, they ignored my appeal that I had to submit online. When I tried to send Dr. Hanson an email through my pt portal asking him if he knows what the office is doing, I received a response from someone telling me that billing followed proper procedure. They send me letters I never received, probably because we don't check the mail very often, all our bills are paid online or through the bank. I'm a pediatric nurse, my husband is a nurse practitioner, a $59.00 bill is no problem to pay. And when I did find out I had the bill, I paid it and when I called the billing office to tell them I paid it she said " oh, no, when did you pay it? Oh, you can't do that. We will have to return it to you because it went to collections. You cannot pay it" yup and the office returned the payment to my bank. Like I said, nobody will talk to me. Nobody will call me back, they don't care, and they don't care about the message that they send to my kids that they're so easily disposable. I can't even express to you how disgusted I am, so disheartening and beyond unprofessional. There is no way SWCC can justify what they did.

My family and I have seen Dr.McNair since my daughters were newborns. Her bedside manner is…read moreamazing! She's on top of their health and is more than willing to answer any questions. What I do love about this location is that you can get same day appointments very easily. There are plenty a pediatric doctors that have same day openings and due to this I've met several of the doctors at the practice. They are all amazing! I highly recommend Southwest Childrens Center you won't be disappointed.

We love Dr Kaldas and have been with him for 11 years. His best interest is always his patients. He…read morelistens, he explains, he cares, and if you don't agree, he will accept your opinion and rights. Staff is great, and the environment is clean and well maintained. Thank you for your hospitality, professionalism and care!

We have been with Dr. Kaldas for 13 years. He's amazing with our children; so kind, patient and…read morecompassionate. He always makes our kids laugh with his fun jokes. Thank you for all that you do, Dr. Kaldas.

My kids started going to this clinic after our previous clinic shut down during the pandemic…read more Getting on the schedule is easy and the staff is welcoming. The waiting area is small with a few seats but the appointments are quick so you won't be waiting long. There is plenty of parking out front or even acorss the street along the sidewalk. My kids had their regular checks up and got their vaccines up to date. They also did a vision test. When we signed up for the new school year and needed a copy of their short records the staff was quick to respond. They also call the day before your appointment as a friendly reminder. I am happy we switched over to Dr.Garcia as our primary pediatrician and look forward to our visits.

love how they talk to my child they ask him the questions. They always make him feel special and…read moretalk to him. The office staff are super caring too. Most times he has been sick they have fit him in. They are fantastic we have loved being a client with them. We usually attend their new Braunfels location.

My experience with Dr. Tardy as my son's pediatrician has been outstanding…read more My favorite thing about this practice is that it's not own by private equity and as a result, it feels like they actually care. The front desk people are very nice too. I've had no trouble getting same-day appointments when my son has been sick. I trust Dr. Tardy's medical opinion (which he is always happy to discuss), and I've even gotten some sound parenting advice from him. He is also great with babies and tired parents. I'm really going to miss this practice when I move in a few months. It's one of a kind!

Heritage Pediatrics is truly one of a kind!…read more We've been with them for years, and their care is always above and beyond. During their recent flu vaccine drive-thru--in the rain!--nurses with wet hair and big smiles delivered shots right through car windows with kindness and efficiency (it took longer to fill out the form than the shot itself!). The clinic is gorgeous, staff are wonderful, and Dr. Gibson and his team coordinate care beautifully. Plus, the LEGO Broadway Street display is such a fun bonus for kids while parents check out!

Same friendly awesome staff More room means quick call backs…read moreto be seen Parking lot is bigger but is shared with other offices

My 3 kids (9,7&5months) have seen Dr.Garza for years. He is very straight forward and answers all…read morequestions you have. All of the office staff is polite and respectful. Ive never had a bad experience with them.

It's great clinic and Dr Smith is very professional and knowledgeable. It's a small practice which…read moreI love...yes the building may not be fancy like other clinics, but it's impeccably clean. What is the most important is that you get response from the doctor fast with the advice and they are willing to accommodate you for sick appointments and work with you on r/s your well child visits, which is always hard for a full time working parent. Waiting time is minimal, we have been always seen on time. The best Pediatric practice in San Antonio!

I have been seeing Dr. Smith and his incredibly friendly staff since my twins were born three years…read moreago. All of my children receive the utmost care. Dr. Smith is also very knowledgeable and kind. He did not get upset when I as a first time mom of multiples and asked silly questions. Nor did he become upset when I was a new mom again and called at 11pm on Saturday night worried about my newborns possible dehydration. He even offered to come and open the office on Sunday morning should the baby need it.

We followed Dr. T to this location, but with his retirement coming soon we met with a new doctor…read more Dr. Richards made our first visit great! My son can be shy around new people, but Dr. Richards was warm and friendly with a big smile!! He answered all our questions and provided a plan for our son's future with his seizure disorder. I'm so pleased to continue seeing my son's new doctor and for a bright future. If your looking for a new doctor to treat seizure disorders and other neurological disorders I high recommend Dr. Richards.

The first few times we went we were greeted, treated so well, everyone was nice and friendly, acted…read morelike they actually cared about my 2 month old. Then without my knowledge our insurance was changed and no longer accepted by this office. I frantically called to get it changed back, and I was successful in doing so. Called back and despite having severe medical issues and not being seen in a month, they couldn't fit us in for another month. To have a sick baby and have these people pretending to care this whole time, then once it's not benefiting them, they had no idea who he was anymore, nor did they care that he is still struggling. Now I'm left back at square one trying to find another office who will act like they care for my child.

My son is 11 months old and we went to go get his formula for his last month (12monthe) the front…read moredesk at WIc refused to issue it and refused to schedule him appt said he had to go through recertification and that was not the case. we went to the Flores location WIc and there supervisor helped us got my baby the stuff he needed and rescheduled his certification appt to after 1 like it was suppose to be . Even when we got here we realized potranco location froze the card and was still doing things on there and that they shouldn't have. The lady at the desk name was Kassandra very rude , not helpful, and should not work with infants and the state if she doesn't have a kind heart.

So far we've been a couple times for routine checkups and have received good service in the clinic…read more I specifically want to call out the central scheduling dept that answers when I call pediatrics. They have provided exceptional service whether it be scheduling, registration, follow-up questions, referrals, etc. They don't push me to use the portal like most other places and instead provide quick and excellent service over the phone.

I love this Dr office so much!! I went here when I was a little girl and I finally had my first…read morebabygirl and am currently taking her here. Dr.sheik is wonderful and Dr. Sam is amazing, she really connects with the kids. The ladies in the front office are sooo sweet and always available to try to lend a hand where needed.

I have been seeing dr Sheik for my kids for 2 years , but they changed their policies regarding…read morevaccines. I usually delay vaccines for my kids, and it was never a problem. But recently my kid needed doctors approval for PT and they refused to sign it until my kid is vaccinated, like they told me, we cannot make any appointments with a doctor if we don't vaccinate or on a different schedule for vaccines. So right now, my kid cannot get PT services until I find a new office and a new doctor. So they don't care about your kids and their well being. All they care about is getting your child vaccinated. I was never an antivaxxer, but this is why antivaxxers don't trust doctors anymore.

So happy I found a pediatrician that is willing to work with me and the vaccination schedule I have…read moremy children on. Love the friendly and efficient staff; and clean office.

Moving to Texas I was looking for a good pediatrician for my then 5 year old son and thankfully I…read morefound Dr. Sneed on the first try!! I absolutely LOVE her. She is by far the best pediatrician I have ever had for our son! She always makes time for us I never feel rushed and she knows her stuff!!! Definitely recommend this office 100 million percent!!