I've been looking for a decent newer car and have been keeping an eye on Craigslist where I found…read moresome listings for Easy Street, a dealer I wasn't familiar with. I had been thinking about an AWD Chevy Equinox, and they just happened to have four to choose from, so I took a drive to Easy Street and found just what I wanted. The price was very fair, the guys were easy to work with, and they offered quite a bit more for my trade-in than I was expecting. If your shopping for a car, this should be the first place you go to. Unlike most dealers, there's no high pressure and you can take your time and make up your own mind without feeling like you're being pushed into buying. They treated me right, and I'm sure they'll do the same for you.

I live 5 hours (and 2 states) away from this dealership and would drive five times that far to be…read moretreated as well as I was. This dealership opperates by the golden rule and Mike went more than 2 steps above and beyond what my friends and family would do! This family business DESERVES your buisness and knows the value of repeat customers. Give them a call and see if they can find what your looking for on the lot or at auction.

Michael preys on vulnerable women, selling overpriced junk cars and telling them they got a…read morebargain. Once off the lot a local mechanic found seven separate problems. Then Michael had a meltdown- knowing he was guilty- screaming and hanging up the phone. Run like hell away from this lowlife.

This is a standup dealership tucked away in Hermantown MN. The proprietor (forgot his name) is…read morefriendly and efficient - offering a service that makes the search and transaction as smooth as possible. I also like how he stands by his autos, really seems to care about the customer experience.

I needed a new headlight for my Prius, and since I was heading up to Duluth -- I called them for a…read morequote. They were over $100 LESS than a Toyota dealership in the Cities -- so yeah, I made an appt. During the appt they found the one serpentine belt to be extremely cracked - - so they recommend to replace. (They showed me the belt, and it's amazing that it's held up for 144k miles.) BUT....what impressed me was: a) I was able to get a morning appt no problem b) they only took 45min to replace the drivers headlight and belt c) they STILL were less expensive than what the dealership in the Cities was going to charge Friendly service, fair prices for authentic Toyota parts. I can't guarantee, but I also think they have some type of complimentary shuttle service - - cause I heard several other customers state that they needed a ride. Oh, and if you check in on your smartphone on yelp - - you get a $5 discount on an oil change.

Absolutely stay away from this business. Their customer service is horrible. It's a real long story…read morebut essentially we are 2.5 hours from home in a 40th anniversary 4Runner and the blower for the heat quit. It's a few minutes to diagnose and approx 20 minutes to replace it. They will not figure out a way to get us in. I'm 65 years old and have never dealt with a business that is run this badly. The service manager just told me that he has to take care of vehicles that have been sitting there a month to be repaired before he can look at ours. You've got to be kidding me!! There's so much wrong with this.

I had a great experience with the salesman (Mike) at Kolar. Also, Patty, in finance, was quite…read morehelpful. Mike was not the typical pushy salesman. He showed me what I was looking for, and I subsequently found something a little newer and nicer that I chose. I love the truck, the color, all of its amenities, and the fact that I will be able to use it to pull a travel trailer. Mike gave me time to think about my purchase and he went over all the details of the truck. I will recommend Kolar to a friend. In fact, a friend of mine recommended Kolar to me. Pat K.

Brought my vehicle in to have the moon roof checked prior to the warranty expiring due to it…read moreleaking horribly. The mechanic, if you can call them that, said there was nothing wrong. A couple of months later I brought it back in and was told they would see what they could do, still haven't heard anything. Horrible communication. Now I'm concerned that the headliner will mold and the roof will rust. DO NOT RECOMMEND!!!!!!!!!!

$460 to get a car out of impound the same day it was towed. This is absolutely ridiculous and can…read moreeasily lead someone to not be able to eat or pay their mortgage because of greedy companies like this.

Manager is horrible! My young Niece went in the ditch during a winter storm. Dukes was dispatched…read moreto Tow to residence for $220 but tow driver said if he just pulls her out of ditch versus getting told to residence she could call dispatch the next day to get the charge reduced. Next day my niece called and manager said sorry we not reducing it and you're lucky we didn't charge more.

We had a really excellent experience with Volkswagen Duluth. Literally traumatized by the last…read morelocal dealership experience we had, I was not looking forward to the purchase of a new car. But Gabriel and Keenan made it literally so easy! We went from test drive to leaving with the vehicle in two hours. The vehicle is exactly what we wanted and we've have had it for a week now and love it! And yesterday we received coffee mugs and fresh cookies in the mail. Lovely touch and we appreciate it! Volkswagen Duluth focuses on customer service, and doesn't act like they are doing you a favor by helping you buy a car. We as consumers have the choice to take our business anywhere we want, and my husband and I definitely recommend Gabriel and Keenan at Volkswagen Duluth.

We had an urgent mechanical need on a cold winter day, they got us in immediately and resolved the…read moreissue. Great team, highly recommend.

New Duluth Auto has earned my family's trust over and over again. You can call them a year or years…read moreafter buying a car from them, and the same people who sold you the car will answer your call and help you with your problem. Great value from honest local people.

We have had excellent interactions with the staff at New Duluth Auto. They took the time to answer…read moreall of our questions and concern, patiently. There was no pressure to buy. we appreciated their honesty and will definitely buy our next used vehicle from them. Wendy Morreim, Brainerd, MN

My husband, children and I went to Northstar Ford on Friday, May 23rd to purchase a used truck. We…read morehad a couple in mind and a price point. We did not have to wait long because we had made an appointment with Jeff Van Meter. He greeted us and brought us in his office to do paperwork and pre-approval. I had told him right away that we wanted to do a joint vehicle loan and we are married. He said since we are married and live in Wisconsin that is the best way to go. He tried to upsell us on other trucks which is totally fine because that is their job. We took the one we ended up buying for a test drive. I told him it had a chip in the windshield which he said they would set up to replace which they did set that up a week later. We told them we wanted it. Jeff and his team started the paperwork. I know it takes some time but when the guy that did the paper work came out to finalize the paperwork it was only in my husbands name (which also meant a slightly worst interest rate because I have a better credit score even though his isnt bad). When I mentioned it to the manager he just said Jeff didnt say that. My husband was pretty frustrated with being there so long with the kids he said whatever. Now I get a letter from the bank that did the loan saying "since you are married you take responsibility if he defaults on his loan but since you weren't on the loan it wont help your credit score". They do not listen to people even though Jeff had insisted that it was a joint loan in the beginning. When my husband leaves and meets back up with my children and I, he lets me know the backup camera isn't working. After trying to get a hold of Jeff for multiple days he says that he would "check with the used vehicle repair man" to see if they would cover it. I told him I understand it is a used vehicle but it worked when we test drove it AND it was advertised on the website as having a working back up camera. After a week of him not getting back to me, I am sure we are just written off and have to "deal with it". Also, the remote start advertised doesnt work on any key fob either You are just a number at Northstar Ford and not a person. Once you leave they don't give one crap. We will not be purchasing any more vehicles here. I should have listened to a friend that went to purchase a brand new vehicle last year and was treated rudely. Lesson learned, I guess. I also left a Google Maps review and someone said that the manager would reach out to try to resolve this ASAP and that was 3 days ago.

A guy named Spencer works here who literally lies through his teeth to make money sold me a truck…read morethat needed over $10,000 in repairs without a mention of any of it I mean, how is this even legal? Well, it is. only in America. stay away from this establishment.

I dropped by on a long shot whim to inquire about a desperately needed detailing, and they got me…read morein with NO appointment for free nontheless.