Absolutely terrible experience with Budget Blinds…read more I was promised a two week turnaround when I placed my order. Two weeks came and went with ZERO communication. When I finally called, I was told, casually, that my order was on backorder. No update, no heads up, nothing. Then, unbelievably, they scheduled an installation without mentioning that only HALF of my order had even arrived. I didn't find that out until the installers were standing in my home, ready to install a partial order. How does a company think that's acceptable? It gets worse. When I called to address the situation, the customer service was shockingly unprofessional. The woman I spoke with, Karen, was rude, dismissive, and openly irritated that I was upset. She actually huffed at me while I was explaining the issue. When I pointed out they already had my full payment, she snapped back with a condescending response about only having "half our money" as if that somehow excuses their complete lack of communication and organization. This isn't a minor mistake, this is a pattern of incompetence: missed timelines, zero communication, disorganized scheduling, and outright disrespect toward customers. If you value your time, money, or sanity, avoid Budget Blinds. There are plenty of companies out there that can at least manage the basics, this clearly isn't one of them.

We wanted a shutter for our "eyebrow" window. Mark came out and took measurements and gave us a…read moreprice. We ordered the shutter and today Mark came out and installed our shutter! We are 110% happy with our product and with all of Mark's help!!!

I was extremely impressed with the great degree of expertise and professionalism shown by Amy when…read moreshe came to our house to advise us on our window coverings for a remodeling project we are in the process of having done. It was a joy to have her at our home. Highly recommend!

Yeah!!!!!, what can I say. From the initial phone call for a consultation, through that meeting,…read moreand the multiple sessions to ensure the measuring and the final installation, everything was handled with an extreme professionalism and attention to detail. Joan knows the product line thoroughly and walked me through the pluses and minuses of of the large electric blinds I wanted to install. She's not just a sales person, Joan is really there to ensure you get exactly what you want, in the color and fabric that will really add to your rooms interior design. The pricing was quickly calculated onsite, and at this point you'll need to put down 50% of the final price to initiate the rest of the process. I was given an appointment time for the installer to come out and do final measurements, and a pretty firm back end for when I'd have my shades. My installer was Alex. He showed up exactly on time to do the measurements, and took his time to thoroughly measure and understand all the challenges of getting my custom size blinds right. Almost to the day promised, I was notified my blinds were done and had been shipped for installation. Initially I was put off that the final 50% was now due. I hate paying for stuff I haven't received yet, but Joan ensured me that Stoneside would do whatever needed to be done to make sure I was satisfied. My fears were unfounded. On the day promised, Alex showed up with my new electric custom blinds and spent about 5 hours meticulously installing them, asking me after each blind was installed whether I was happy with the way it looked. At the end, he helped me program the remote,e exactly the way I wanted it. He cleaned up everything and even moved all the furniture back for me. The blinds look awesome, and the quality of the product is really nice. The electric blinds are pretty quiet, and work smoothly. I couldn't be happier.

I broke a shutter backing a chair into it. Called Matts and Ali came and repaired the slat in…read moreunder 45 min and very very reasonable. Very professional and great customer service. You can call me for a rec. Cathy Allen 214.906.1945

It's been a couple of years ago that I ordered shades from Matt. From the first conversation,…read morethrough making a choice of materials, to installation, the experience was exceptional. The attention to detail and sincere concern about being certain I was satisfied, is unforgettable which is why I am writing this review with such clarity of memory a couple of years after the fact.

Quality service and installation, reasonable pricing! Lots of styles and premium AMERICAN made…read moreproduct.

From the owner: We use the best products at the best value,we are professionals with years of product and…read moreinstallation knowledge. We always stand behind our work with customer satisfaction being our #1 priority.let us turn your ideas into reality!

Sadly the blinds we received were of very poor quality and it was very difficult to get any help to…read morefix this issue. Next time we will shop local.

We absolutely love our new faux wood blinds! Joe and Joanna were a pleasure to work with. Joanna…read moreguided me in the right direction for style and I am so glad she did because my initial idea of what I wanted wouldn't have looked nearly as good as what she suggested. They took the time to make sure everything was measured, ordered, and installed the right way. I definitely recommend giving them a call for any of your commercial or residential needs!

Ryan and his crew have installed blinds for us on two occasions in the last few years. They are…read morealways on time, they keep us informed of the delivery and installation dates, and provide excellent products. We highly recommend them!

Great price. Very professional work!!!! I like all the suggestions that Ryan made for our home. I…read moregive this company a top rating. They came in right when I was told they would.

The owners reached out upon my updated review. After a few years, Alex worked with me to remedy the…read moresituation in a way we both believed was fair. It's not very common for a business to stand by their work even years after it was done.

YHE actually should stand for Your Home Exploiter…read more I have only one regret in this life, and that is letting this company into my home. From the very beginning they rush you, make you sign something to only work with them (sketchy, red flag) and then they do mediocre work. They're going to take advantage of you and your home when you're in an emergency type situation. As immoral as they come. They messed up my bathroom tile, then made me feel bad when I asked them to do it right. As if I was asking too much when they didn't do it right in the first place? They also installed a random circular silver drain in the shower, when I asked for and ordered a square gold drain. Hello? The owner, Michael, simply chalked it up to "hiring workers that don't speak English." If that doesn't tell you all you need to know... The attention to detail and doing a decent, not even good, job is just not there. They didn't finish caulking behind the toilet or on top of the counter. They scratched the paint off of 3 doors, and refused to compensate or correct. They got dirt all over the walls and even got paint on my front door and hallway tile. They littered cigarette butts and a giant sponge (???) in my front yard. They left an entire garbage can of trash in my front yard. They even messed up my garage door, when that is an area of the house they were NOT authorized to do ANY work in. Who knows where else they were messing around while I wasn't home? When I asked them to remove the master toilet, I specifically and repeatedly asked them to cover the hole in the ground. When I arrived home two days later, I walked in to find the sewage hole completely gaping open, releasing toxic sewage fumes into my home and bedroom. Unbelievably thoughtless, careless, and downright hazardous/dangerous. They started trying to charge us hundreds of dollars at the end for things we already discussed, and then when we tried to talk to the owner, he basically said he'd just hand us over to his lawyer. He knows he is taking advantage of us, so he didn't want to discuss the money details with us. You can see in the attached videos/photos that they also threaten to take legal action against us, should we post an honest review. They don't have any basis to do so, but just want to scare customers into silence. That's why they don't have any other bad reviews on here. It's too late for me, but please, save yourself. Find another company.