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    US Energy Windows & Doors

    US Energy Windows & Doors

    4.0
    (4 reviews)

    John and his team installed a large 4 panel patio door in our home. The door looks great and the…read moreteam did a great job matching our wood floors, house colors and stamped concrete on the patio, but we've had problems since day one. The left patio door does not glide smoothly and is difficult to open and close. The left hand door screen arrived damaged. The only electrical outlet in the back yard they installed is not working. I give US Energy 2 stars for the job they have done thus far, but since John has become unresponsive and non-communitive for the last 6 months that is all that is warranted. If they want a better review all John has to do is follow up and do what he promised to do.

    We finally replaced our sliding glass door (single pane and probably original to our house built in…read morethe 70s) with an upgraded, beautiful Provia door from US Energy. I called around to multiple companies (3 just didn't answer or ever call back?) and US Energy came back with the best quote and value overall. They provided us multiple quotes for some different options we were weighing, and were great about working with us to make sure the door we were getting would meet our needs. Their contractors were very responsive and arrived on-time, and while we had to wait a bit longer for the door to be shipped, US Energy was also very communicative about when the door was expected to arrive and scheduled with us the very next day after it arrived for installation. The installation went smoothly, and we LOVE our new door. We'll definitely use US Energy in the future and would recommend them to anyone looking for any exterior door replacement.

    Pella Windows and Doors Showroom of Fort Worth, TX

    Pella Windows and Doors Showroom of Fort Worth, TX

    1.6
    (7 reviews)

    I strongly advise caution when ordering from Pella Windows. On November 24, 2025, I placed an order…read morefor custom windows based on a 3-week lead time provided at the time of purchase. Trusting this commitment, I began demolition on the front of my home and scheduled contractors accordingly. Now, Pella has unilaterally extended the delivery to January 28, 2026--more than TWO MONTHS LATE--leaving my home exposed to the elements, compromising my property, and disrupting the entire renovation schedule. The contractors are scheduled, materials are prepped, and this delay has jeopardized the entire project. I escalated the issue to management, expecting accountability and a solution. Unfortunately, the response was apathetic and dismissive. No alternatives were offered. No expedited solution. No compensation for the massive inconvenience they caused. This is completely unacceptable for a company of this size and reputation. If you're planning any construction around their quoted timelines--DON'T. They clearly don't stand behind their commitments. Shameful service and zero integrity.

    This past March one sliding door seemed to be difficult to open. previous use of WD40 did nothing…read moreto help. So we called the company to fix it. We were told the work was under Warrantee but we would have to wait until april. On the day they were supposed to be here between noon and 6pm and one of the men showed up at 10:30 followed by another truck fifteen minutes later. They proceeded to lift the door enough to unscrew the running track and replace it in about 20 minutes. then they returned to their trucks. One just sat down and appeared to be waiting something. The other just took off. Then the writer took off too. Now i was never shown any papers to sign which would indicate that I approved the work or anything else . Shortly after I received a bill for $400. I immediately called my credit card company to stop that because I was never told of any price for any work, I never signed anything when they finished nor was i ever shown . I did some investigating about how to adjust those rollers, and it appears that all that is necessary is a 10 inch phillips head screw driver ( price is 9.95 at Home Depot). They will never get any business from me again, and I advise any and all .........DON"T DO IT.

    Freedom Iron Doors

    Freedom Iron Doors

    3.5
    (15 reviews)

    The Good, The Bad, and The Ugly The Good - the iron door…read more The Bad - purchase, design, and installation Freedom Iron Door (FID) states - make as many changes as you want to the design of the door before CAD sign off. The owner, Mika, was frustrated w/ the design changes & she threatened to cancel the order stating, "I don't have to put up with this." My concern was that they had my 40% deposit. After that outburst we only communicated via email. - Bluetooth lock - the project manager thought it was funny how sales never tell customers that the Bluetooth only works with a hub and hub is not included. Nothing on the paperwork indicates the need for a hub in order for that feature to work. - Installers will build wall 4.5" framing to support the 6" iron door frame - The right-side door frame over hangs an inch outside of the threshold. - once installed the painters will clean everything up (smudges, marks, etc) - o exterior side of the door has installation spray foam on the paint surface - the painter explains he does not handle that further stating, "you bought a warranty for that - right?" I was not aware the door was not warrantied. Suffice to say, the installation foam does not wipe off. Also shows spray foam around the edges of the door. o Interior side of the door had damage to the paint caused from installation - chipping, denting, black smudges, etc. - during the design phase I asked if the door will have powder coat finish - Mika' s response - YES. The 5/19 email below confirms the door was painted and does not have a powder coat finish. FID failed to notify me that they use spray paint - I work out of my home, and they filled my house with aerosol fumes for 27 minutes. I almost passed out on a business call before I realized what was happening. Had to tell the painter multiple times that he was not authorized to use aerosols inside my home. FID collection agent, Stephanie's states, "You just need to go for a walk and get some fresh air." I could not even lift my head and trying to walk is what caused the incision from a surgery 2 weeks prior to reopen. Their "bubble" was far from effective. The UGLY Lessons, - Ask your neighbors - sales said that FID installed my neighbor's door - after fact checking this statement, my neighbor used an entirely different company. Had I waited I would have used that other door company because of her glowing review. - Read reviews from multiple resources and recognize the red flag when you see employees' names as the authors of the 5star reviews for a company's product. - If you can, check with an architect - this door does not fit the wall framing so now every time I open it I wonder if the door is safe. - Check with your city permitting office - my city requires a permit be pulled when you enlarge a door. - Sadly, it may be best to record every conversation and video the install. Work remains unfinished.... ________________________ 5/19/26 - attached is FID's email response to this chaos... 7/17 Thank you note received asking me to leave a review

    WOW! We love our new door! Everything was smooth from start to finish, & the team went above &…read morebeyond. Logan truly listened & delivered. Highly recommend Freedom Iron Doors!

    The Window Experts

    The Window Experts

    4.0
    (3 reviews)

    I went into this project confident and well-informed after watching the company's educational…read morevideos and relying on their expertise. The products and installation were generally professional, but important gaps only surfaced once decisions became final -- when flexibility was gone and costs shifted to me. For context, this project included a bedroom patio door, a side entry door, and replacement windows. This review isn't about bad intent. It's about where education and expert confidence end -- and where homeowners need to slow down and verify assumptions. The videos genuinely help level up homeowners. They explain terminology and common pitfalls and make the process feel clear. Where that education can fall short is when theory meets real-world constraints. Understanding products at a high level doesn't guarantee those choices will translate cleanly once manufacturing begins. The first gap I encountered involved usability. I replaced wood doors with fiberglass doors and assumed hanging blinds would be straightforward. I later learned fiberglass doors with foam cores don't provide the same structural support as solid wood, and traditional blind mounting can be risky unless planned around limited wood blocking. By the time this became clear, the doors were already ordered. Internal blinds would have been the safest solution, but that decision must be made before manufacturing. After raising the issue, I learned internal-blind glass units were available, but only in double pane -- not triple pane -- and without laminated options. I would have been paying to move from triple pane to double pane to solve a usability issue that hadn't been discussed earlier. I declined. The issue wasn't that tradeoffs exist -- it was how late they became visible. Another issue surfaced during installation. An existing storm door was removed, and I learned mid-install it would not be reinstalled. That had not been discussed during sales or measurement. The lesson for me: if something matters, confirm it explicitly before installation begins. Install day is where risk largely shifts to the homeowner. After the crew left, I noticed drywall damage, sealant contacting finished surfaces, debris inside and out, a damaged sprinkler head where materials were staged, and cigarette butts in the yard. Some items were addressed later; others required additional time and expense. The patio door also required adjustment and still does not open and close cleanly. I was told the next step may involve shaving material off the door -- an example of how fixes can escalate once installation is complete. My primary concern for the bedroom patio door was security and sound. Based on that, I was advised to go with triple pane. Living with the result, sound performance has not met my expectations. Laminated glass, which was not discussed during sales, is generally considered superior for both sound and security. After raising concerns, I learned the manufacturer does not publish specific sound performance ratings for its door assemblies. The recommendation appears to have been based on industry convention rather than product-specific testing. When I revisited the issue, the recommendation was affirmed and third-party solutions were suggested. When performance isn't clearly tested or measured, it becomes difficult to know whether the product was the best fit -- or whether the outcome simply falls short. If I were starting over, I would validate real-world usability early, confirm important details in writing, treat the measurement appointment as the last true decision point, ask what is tested versus conventional, and actively inspect install day before the crew leaves. The videos and guidance are helpful, but they don't replace pressure-testing assumptions before decisions harden. If nothing else, I hope this review helps turn a private loss into public wisdom for the next homeowner navigating this process.

    Eric was as really helpful! I needed windows for a flip and instead of upselling me, Eric was…read morehonest and helpful. I will be calling them back for more work in the future.

    Omni View Window and Door - buildingsupplies - Updated August 2026

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