Today i treated myself to a Coach small purse ... LOVE IT…read morebut dont see giving my $ away for nothing...Here is my new RING ...it BROKE IN under 15 Minutes time - and they denied my immediate inquiry to have it Repaired cuz all jewelry sales are final.... WA WOW WTH?? Who needs Ashton Kutcher when you can Get PUNK'D at Loyalty Pawn

Soon as i walked in I had to give up my I.D. to look at something, but the other people with a…read moredifferent skin tone didn't- I'll take my money elsewhere!!!

Excellent customer service, professional management and great choices for tools, bags and jewelry…read more I'm actually very shocked that Capital City Pawn doesn't have a 5 star rating. I've been their customer since 2008 and have never had a bad experience! Never. These reviews are crazy. As for letting customers know about their pawns that is the customer's responsibility. Secondly, they do let customers know in the mail. They try to extend your pawns if needed as well. Customers need to work with them. So to say they are rude and don't work with the customer, that is not true. As for their doors. lol. The doors are not jammed. The doors have buzz locks for safety of everyone. You ring a door bell, they buzz you in. Are we really complaining about doors? I also want to make it clear there is only one entrance and exit and that is the front of the store. If there is a back it is a fire exit and for employees only. Every single employee who has helped me with selling stuff, buying stuff, layaway or loans have been very professional to me. I've noticed professional customer service towards other customers as well. The only rudeness I have witnessed is by the customers. Sometimes customers don't like their quote. Often the customer are missing paperwork or do not have sellable goods, so they get frustrated or desperate and they take it out on the employees. As for the management, top notch!! Yes, I know what's up at this pawn shop because I've been coming here for almost two decades. I wanted to work here at one time! It looked like fun and challenging. Plus I love learning new things and helping people. Take this 3 star rating and put it in the trash! It is a 5 star store. At least this store on Auburn Blvd. is!

This pawn shop is not good they kept my jewelry (ring) purposefully with out giving me a phone call…read moreor any type of notice than tell me after my 10days is up but never made contact with me and sent me mail after saying my jewel was confiscated by them

I had a great experience at Orangevale Jewelry & Loan from the moment we walked in, the owner…read more(George) was friendly and helpful. He made the whole process smooth, ensuring I felt comfortable throughout my stay. I bought three pieces of Antique sterling-silver Native American turquoise jewelry. This prices are great! The pieces are authentic and gorgeous as you can see below! I'll definitely be buying more things! My nephew recommended this place! We were not disappointed! Top-notch business! Thank you, George! Sincerely, Sela

Joke of a business. I grabbed a late lunch 2:30 next door to this pawn shop. As I was leaving I…read morenoticed a guitar I wanted to check out. Having seen a customer come and go while eating lunch, I didn't question whether it was open until they wouldn't respond to me ringing the bell or knocking on the glass. Upon looking closer inside I could see someone moving around in what looks like an office. So I rang the bell and beat on the door more. The employee never bothered to acknowledge me. Two additional customers arrived, they asked if I had rang the bell. I told them about my experience, we all left. SMH The two stars are for the guitar I didn't get to check out - but it seemed nice.

Came here last week to sell a Gold ring and have a few other items looked at. You walk in and…read morethere is a window like you see at a bank where the only contact is a small slot to pass small items and cash through. Guy comes and asks what I needed and proceeded to tell me wasn't buying because the Smelters were not accepting anything for two weeks and he could not buy. He also added that gold prices weren't good and to wait if I didn't NEED the money. I didn't but asked for some input on what I had. He just shrugged and said, I guess I can. He only went off weight and what I told him the Karats I thought it was. He didn't want to test it or do anything else since he wasn't buying. I thought this was very poor customer service because had he spent a little more time with me, I would have returned but he seemed more bothered than anything to help me at all. First impression was my last.

By far the best experience I have had at a coin store. Great service! I could have spent a lot…read moremore time there learning so much about silver and gold. Especially for investing. Although if collecting is your shtick, this will satisfy your needs as well. Excellent price points too. Just a really knowledgeable, professional and friendly experience. Definitely returning and highly recommended. Thanks!

Wonderful & honest! I highly recommend you go here for coins, jewelry, and a real treat checking…read moreout all the amazing trinkets there! Thanks Alex!

Very nice guy with an accurate assessment and fair pricing. He was welcoming, took the time to…read moreexplain everything, and made the process easy. I felt comfortable throughout the visit and will definitely be back. Highly recommend!

It's okay. It's a small pawn shop. I was looking for fishing equipment and they had perhaps 15…read morerods since with reels. The staff are pleasant enough.

Long time military member who decided to start stocking up on retirement hobby equipment. I got up…read moreto the door and had to be buzzed in, which is great, allows you to know who is in your store. As the door is unlocked one of the employees comes from the parking lot and walks right in front of me as if I work for him, no thanks or excuse me or may I help you. He immediately goes to the person behind the counter who never acknowledges me. Feeling a little disrepected, I say I'll can spend my money elsewhere, I turn to leave the store and have to wait almost 2 minutes to be buzzed out. I refuse to spend my money anywhere people are not eager to separate me from it. My advice, find a place that appreciates your patronage even if you have to spend a little more.

Huge selection of silver. Price fluctuation is certainly an issue so selling is not quite as…read moreexciting as it used to be, but they do buy as well.

Last week I entered the store with my grandma-in-laws coins to try and sell at least some of them…read morefor her. There has been a recent tragedy in the family, where her elderly veteran brother was ran over and crushed and they don't have enough money to cremate him (Mark Whorton, 61). James, the old man, came over and started looking at them. After a few minutes, he was done and asked how much I wanted to sell the first and most expensive coin for. I told him $350 which is well below the price range that this particular coin is selling for on Ebay and other coin exchange sites. When I told him that, he threw up his hands, barked "I'm not interested" and walked away. I was confused and after a second I got his attention again and asked if he had another price in mind. He came back, looked at the Greysheet and offered $210. I of course said no, so he grumbled and started complaining about how he has to deal with this every single day (which is job....) and then refused to quote the rest. I told him thank you for looking at the coins and he didn't say anything back. The next day I listed the coin on eBay and it sold within hours for $390. I am very disappointed. My family and I have spent thousands of dollars here buying silver and various coins. Unfortunately, I will not be coming back to purchase or sell. If you want to be treated rudely and ripped off, come here. If you want a pleasant experience... go anywhere else. Thanks James!

Dennis and his wife are very nice and professional! I have ran into hardships over the years and…read morethey have helped us each time.I highly recommend this company! Thanks Dennis

What a great experience I had yesterday walking into Eagle Loan, in Roseville. Dennis was exactly…read morethe kind of person I like to do business with and was very caring and concerned, worked out an amazing deal with me that really helped my situation, and provided just the epitome of top-notch customer service. I went there to get some money... but I know I'll be going back to spend some! Thank you Dennis!

Amazing Selection as well as great pricing! Idrina was lovely to do business with. It was also a…read moreplus to be able to support a woman-owned business!

I tried different pawn shops to get the most value for a chain I had and finally I liked this place…read morethe best the owner Idrina was so nice and gave me top dollar for my chain and was able to exchange the value of my chain towards another one and paid 400 more for twice the chain thank you so much for your help and even offered to have the in house jeweler fix a cross so I could put it on the new chain since the new one was too big for the cross pendant it's a one stop shop and I'd recommend this shop to anyone trying to sell or trade up

I love coming here! You will always get great customer service and transparent pricing. They…read morepatiently answer your questions and the jewelry they have worked on for me always turns out better than expected. Thank you

Shout Out to Ice Vault and all the employees that assisted me!!!. After researching the internet,…read moreand calling multiple gold buyers around the Sacramento area, Ice Vault gave me the most value for my 10k and 14k scrap gold I had, I was very pleased with the value I got when comparing it to what other gold buyer shops offered in my area offered me. Unaware this was a jewerly shop, and not just a coin and gold buyers location like other places, to my SURPRISE Ice vault has many different types of services they provide, such as custom grills (gold teeth), custom jewelry and Rolex watches. FurthermoreInside the jewerly shop is really clean and welcoming environment. I was greeted when I stepped foot into the door and offered the most money for my gold. I originally came to this location to sell my jewelry, but now Ice Vault has a Repeated customer. I've purchased 2 gold pendants there so far and you can see them in my post. I always get compliments when I wear them. Needless to say, Ice Vault is one of a very few if not the only honest Jewerly business's that are left in the Sacramento area. The owner also ask me "Are You Happy?" LOL and of course Im happy with the extra money I wasn't gonna receive for selling my gold elseThey make sure you are a happy customer before leaving. Ice Vault has EARNED my respect and trust which isn't easy from an individual like myself to give out. It's always a treat when the real meet!