A lot of personal changes and stress it brings brings a decline in service. This can be a business…read morethat sometimes struggles with good employees and its demands on equipment is hard. I've used them two occasions in the last 2 years and now can't recommend them. Thanks Jon

Jon addressed all of our concerns and handled the issues in a very timely and professional manner.read more

Initial review 7/8/19: Scheduled show time issues (no call,…read moreno show) had me doubtful....but Benjamin and his crew did a great job removing a large dead tree near my home. After a stray limb dinged my gutter pretty good (shit happens) the crew promptly replaced the entire piece running along a portion of the front of my home. I am satisfied and will use this company again when needed. Update 9/3/19: This crew replaced the damaged gutter by screwing a new gutter piece straight into the fascia board of my home... instead of using brackets to properly secure the gutter. Mitered cuts were not joined correctly and nothing was sealed at all. Morale of the story: don't let a tree service company repair your gutters. I won't be using this company again.

Gave me a fair quote and was able to trim my trees a few days later. He is timely and efficient…read more The work was great and they left the work site clean. I will hire them again. Thank you.

I recently had a great experience with a local tree service. That I planned on always using in the…read morefuture. But after an oak tree sized branch fell from my neighbor's pecan tree, she was much quicker on the ball than I was. She called Champion tree service and they were here within a couple of hours. Even though I had another reliable tree service company, I decided to simplify the process and use the same company that my neighbor was using. While I am still going through the process (they are in my yard removing the tree parts they cut up previously), they have been fantastic through the entire ordeal. They were willing to get this tree off of my deck where it fell THE DAY OF THE INCIDENT. I was blown away. Not only that, but they were willing to take multiple vantage point pictures for my insurance company. They talked through the whole thing and made me feel much more secure in my first time having to make an insurance claim for my home with a tree falling. Five stars so far... and I don't expect it to be any different based on my experience thus far.

They cut down some trees for me and were supposed to remove the stumps. I can't recommend them in…read moregood conscience. They did not communicate. I never knew when they were coming or where they were with the job. They also did me wrong, the details of which I am not at liberty to share as I may still seek legal recourse.

I referred my mom to grays bc I think just about everyone in mountain brook was raving about them…read morein an old post! They were able to quote a very similar price as another tree removal service but Grays offered a little more than the other service. They did a great job but my only complaint is my mother's HOA was breathing down her neck to get the debris cleared and she was having a hard time getting them to come out and finish up the job, and HOA's will charge residents huge fees for things like that. One reason for having them come out and cut the trees was to keep the HOA happy lol! Thankfully after a few phone calls about a week later they were able to come out and finally finish the job today. It's just important to take those things into consideration like HOA communities when taking these jobs because you can put your customer in a sticky situation.

We had a great job having two 100' plus tall oaks and one 100' long leaf pine and another smaller…read morepopular cut down with a crane involved. The tree cutters and crew were great. The only problem is getting the tree debris removed, the removal truck and crew do not come until after the cutters have finished. As i write this, it has been a week since the first trees were removed, and we cannot get reply as to when they will show up to pick up the trees. The value for the service is good, but completion of the work is a problem. Grays must have good cash flow since we have not paid them any money until the work is complete. I would suggest contacting Ace Tree or Champion Tree to confirm their tree removal process prior to hiring Gray's.

They did a fantastic job - we purchased a house with a large number of trees both dead and alive -…read moreincluding a very large oak and pine tree. They were very professional, prompt, and courteous. They did a great job clearing the trees and even trimmed up a few branches that we had not noticed. They also hooked us up with a great stump grinder. From a cost standpoint - it was very reasonable and they were able to schedule it quickly Use these guys! - They do good work

Great customer service. Honest, attentive, and quality service. Definitely recommend for tree…read moreservice work.

I had a great first experience with Discount Tree Service. They are local, and Ben, the owner, is…read morevery friendly, patient, and responsive. It's hard these days to find someone when you have a dead tree issue to respond in a timely manner and they delivered quickly. The price was also very reasonable for removal of a large, tall tree in our backyard that was presenting danger near our fence and power line, and Ben even offered a discount to me several days after I received my quote. I was already sold, but after that, it was a done deal and I didn't even bother asking the other tree companies where we were requesting quotes. When it came for the day to do the job, Ben and one of his workers were finished within two hours! They cleaned up well. He was also very patient in waiting for me to meet and see the finished job and pay. I would highly recommend them, especially if you are in the Hoover area.

Ben Ernest, owner of Discount Tree Service, does the job right and is reasonably priced. We just…read morehad them remove some trees and large holly bushes, trim some trees and bushes and grind lots of stumps. They were on time, professional, friendly and did a terrific job including clean up. Call them!

These guys were so nice!! Worked very hard and wrapped the furniture well. I would recommend these…read moreguys for your move.

I spent some time on the At Your Service website. I read several reviews and looked at the photo…read moregallery of the guys at work. Convinced they were legit I completed their CONTACT US email form describing the landscape work I wanted them to price. In case the guys wouldn't check the inbox for internet contact emails I decided to call the office and Cameron, one of the owners, answered. He said that he had just seen my contact email and we discussed the work I needed. Because it was a landscaping job he said he'd have his business partner, Brantley, call to coordinate an appointment. I understood that he'd need to look at the work before giving me a price. Its been 8 days since the initial contact and still no call.