Our community has been using New Image since 2015. Foreman Jeff Suzuki should be fired and maybe…read morethis entire company should go bankrupt for allowing such poor service. Jeff intentionally does not fulfill much of the contract and has made the community landscaping look like an unkempt jungle. He schedules his 2 workers for 2 hrs a week on our large property, when other companies at a similar price offer a full work day with 3 workers. They only have time to mow some of the lawn and blow some leaves in this short time, and they enjoy a very long lunch break during this time, too. Instead of focusing on their basic responsibilities, they try to find bogus ways to make supplemental income from the property. We have a serious pest issue due to New Image shirking their responsibilities and allowing vegetation to get so overgrown they are touching the buildings, growing into sidewalks, concrete divides, etc. Dying branches fall on cars and there's less than the required 8' clearance along walkways. The overgrown vegetation blocks safety signs, too. Since they don't fertilize the soil and they overtrim bushes/trees beyond what's healthy (causes plants to go in shock) when they get a work order request, this eventually kills the plants, which adds to the costs since they then recommend replacing the plants. The contract notes that weeds should be handpulled if treatment is not effective, but weeds are rampant throughout the property and Jeff made an excuse that they try to use "natural" remedies. They charged our HOA $2k for a completely useless soap and water aphid treatment, too (I recommend using Clark Pest Control or some other pest company which will charge reasonable rates for effective treatment). We thought part of the issue was with our old association manager, but our new association manager had to pester Jeff just to get some litter picked up that was accumulating over the years. Jeff kept changing the goalposts of his excuses and ended up trying to propose a laughable $6500/mon contract to fulfill the basic landscaping responsibilities. Contacting Jeff directly didn't help either since he's unresponsive and very forgetful. He also tried to double charge for work we've already paid for.

Agree with all the negative review. So true. They come and blow eveything from leaves, trash,…read moreanything on the concrete into your own bushed or area off the concrete. I keep my area clean and when they come I have to go back out there and clean all the trash out from what they blown into my area. Have called and nothing changes. Terrible and I wouldn't want them on anyone's property to do anything. Dont sign with them in any deal. They are the worse. I could sweep trash into my bushes myself if that was the SMART thing to do!

I referred my mom to grays bc I think just about everyone in mountain brook was raving about them…read morein an old post! They were able to quote a very similar price as another tree removal service but Grays offered a little more than the other service. They did a great job but my only complaint is my mother's HOA was breathing down her neck to get the debris cleared and she was having a hard time getting them to come out and finish up the job, and HOA's will charge residents huge fees for things like that. One reason for having them come out and cut the trees was to keep the HOA happy lol! Thankfully after a few phone calls about a week later they were able to come out and finally finish the job today. It's just important to take those things into consideration like HOA communities when taking these jobs because you can put your customer in a sticky situation.

We had a great job having two 100' plus tall oaks and one 100' long leaf pine and another smaller…read morepopular cut down with a crane involved. The tree cutters and crew were great. The only problem is getting the tree debris removed, the removal truck and crew do not come until after the cutters have finished. As i write this, it has been a week since the first trees were removed, and we cannot get reply as to when they will show up to pick up the trees. The value for the service is good, but completion of the work is a problem. Grays must have good cash flow since we have not paid them any money until the work is complete. I would suggest contacting Ace Tree or Champion Tree to confirm their tree removal process prior to hiring Gray's.

My experience could not have been better. Excellent communication. Did an excellent job on my tree…read moreand cleaned up afterwards. Would recommend them to anyone.

Have used Ox twice now to cut and remove a couple large trees, trim branches. They did an…read moreexceptional job! Had all the right heavy equipment, the right number of workers, and did a very professional job including clean up. Will definitely use them again when needed.

Brothers Tree Service removed two trees and thick vegetation on a steep slope behind my home. They…read morewere on time, professional, and did an excellent job. Everything was cleared, hauled away and expertly cleaned. The price was fair and I would call them again if needed.

Job well done. Timely, professional and good pricing. The owner is insightful, pleasant and listens…read moreto your requests. He makes solid suggestions within your budget. I love the end results of the project.

The guys were great. Very professional, hardworking and respectful. They did exactly as we asked…read moreand we were very happy with the results.

Mountain Heights Lawn Care has been installing my landscape and maintaining my lawn for more than…read more12 years, and my lawn is consistently beautiful. I like the simplicity of having my services (maintenance, chemical, and pruning/mulch) bundled into one, very reasonable bill each month. They are also great with installing landscape and French drains. On the occasion where a mistake has been made, and there have only been a few in 12+ years, they always make it right. The owners are down-to-earth, friendly and good people who deliver a superior service. I highly recommend them for any landscaping needs you have.

They did a great job, and we are very pleased with the finished product which was a patio addition…read more The quality is very good, and the pricing is quite reasonable. They are very responsive and aim to please. Brayan Rios is very friendly, knowledgeable, helpful and professional. He does everything he can to ensure customer satisfaction and guarantees the work. I would definitely use them again for any size job and would heartily recommend them to others.

l hired this company to demo and replace our driveway. Our home is located in a up scale…read moreneighborhood in Birmingham. Our job was going to be approximately 50 yds initially, but due to a miss calculation on their part and his crew demolishing sections that weren't quoted, it wound up being approximately 72 yds. This caused an increase in price. Their work is not as described, and they don't follow their on company mission statement. The crew and Brayan (representative) doesn't respect the home owners property. They treat it like a new build by leaving trash laying in the yard, leaving wood on the front lawn for days, cleaning their equipment in my yard leaving shards of concrete material in my grass instead of the street. Brayan doesn't respect the home owners request, example: I asked them not to leave the rebar from the demo laying in my front yard, to place it in the street. Brayan told me that he would have the trailer there to get it, the trailer never showed. I started moving it to the curb after sitting in my front yard for 3-4 days. Communication is a problem, limited use of English. There are more issues... My pour was about a month ago and the job hasn't been completed. Poor performance in showing as agreed. Poor follow up. Discolored pour. They didn't use anything to cover my brickwork, to limit the splatter from the pour. What I've learned, my advise is not to choose them. Look at their review on Networx.com.

We had a large tree fall in our backyard. I looked online and read reviews. Evans Tree service had…read moregood reviews and happy customers. We gave them a call and they came to look and gave their estimate. The next day was Good Friday and they couldn't come that day but first thing Monday morning they were there and the tree was cleaned up and another that was leaning and we were concerned about. They did a wonderful job and it looks like they repaired the roof of the bluebird house and the bluebird is happily taking care of its babies. Thank you Andrew for taking such good care of our yard and its inhabitants. People you need tree service this is your company