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Absolute Wellness Massage

5.0 (1 review)
Open • 10:00 am - 4:00 pm

By appointment only

Services - Absolute Wellness Massage

Reflexology massage

Therapeutic massage

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10 years ago

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Ask the Community - Absolute Wellness Massage

Massage Envy

Massage Envy

3.1(14 reviews)
2.3 mi
•$$

I started a membership last year and have had many well deserved massages by some very talented…read moremassage therapists - although many come and go there are many who have been with the company for years. My massage today was with a therapist who has been displaced by the hurricane- a six year employee of the ME company located near the coast and has transferred to this area part time, however, I'm hoping she will be really, really successful here and will decide to stay long term as she was very well trained, best massage I have had in a long, long time! I received a gift card for my birthday earlier this summer- and just found time to use last week- I had tried to make appt. for same week and never could so I booked for earliest appt. which was 1 week out. I came last week and had an awesome experience with Kaysha and I did buy the membership as It is a great value. I booked a 90 minute for today- with Oriana- and she was freaking awesome!! The service was very good and the business appears to be steady with satisfied customers from what I witnessed when both checking in and out- currently they are promoting the purchase of gift cards- I bought 3/50$ gift cards with no expiration and received a 50$ certificate valid until end of March 2017. Give it a try!

I am extremely frustrated with how this situation has been handled and the complete lack of…read morefollow-up from management. Over a month ago, I spoke with the location manager regarding my large balance of unused prepaid massages and requested that this issue be escalated to the district manager. Despite being told someone would contact me, I have never received a return call or any meaningful follow-up. I explained that due to the repeated appointment cancellations over the past several months, I have accumulated far more massages than I can reasonably use within the 60-day cancellation window tied to account termination. I have made multiple good-faith attempts to use the services I already paid for by scheduling appointments, only to have many of them canceled by your staff. During my earlier conversation with management, I discussed transferring massages to friends as a potential solution so that the prepaid services would not go to waste. However, when I called today to arrange transfers, I was informed there is a limit of only one transfer per month. At that rate, it would be impossible for me to use or transfer the nearly thousand dollars' worth of prepaid massages remaining on my account before they expire. At this point, I feel trapped into either: * Continuing a membership I no longer wish to maintain, or * Losing a substantial amount of money for services I already paid for but was repeatedly unable to receive due to cancellations outside of my control. This is unacceptable customer service for a member of over 10 years. I am requesting immediate intervention from district management and a reasonable resolution, but cannot get a response.

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Absolute Wellness Massage - skincare - Updated May 2026

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