Destiny is such a professional! She used techniques that were new to me and I've had my fair share of massages. This was the best massage I've had in a while if not ever! Everything was perfect. Pressure was great, constant touch and I enjoyed the extensive kneading most of all. I would highly recommend and I'll be back. Genevieve also gave me a wonderful facial. I enjoyed every minute of it. Very luxurious and i loved how relaxing the setting was. Genevieve was so nice and thorough. Perfect facial!! I will definitely be back. read more

I went here for a facial, hair cut, and hair smoothing treatment. Everyone was so nice, the spa was extremely clean and inviting. I had such a good experience that I've returned multiple times. The staff really goes out of their way to make you feel comfortable and welcome. read more

I visited Karma Spa Lounge & Beauty Bar with a few of my garden friends and left feeling completely renewed -- physically and emotionally. From the moment we arrived the space felt warm, welcoming, and impeccably curated; it's clear Angela and her team have created something very special in Southern Pines. My appointment included a haircut, scalp treatment, facial, full-body massage, leg + Brazilian wax, manicure, and pedicure. Kaitlyn thoughtfully crafted a customized package that met everything I'd been dreaming about -- exactly the kind of attentive planning you want in a full-service spa. Erin, Destiny, Giselle, Brianna, Kelly, and Angela were gentle, skilled, and professional at every step. The scalp treatment and facial were deeply relaxing and noticeably restorative; my hair, skin, and posture felt visibly improved after the massage. The waxing and nail services were meticulous and comfortable -- no corners cut, just care. Beyond the excellent technical work, what moved me most was the atmosphere of true hospitality: staff treated me like family while honoring my privacy and comfort. I'd been feeling hidden away and less like myself lately, and the team at Karma helped me reclaim my confidence and my stride. If you're in the Sandhills and need a place to recharge, I can't recommend Karma enough -- book ahead (they're popular for a reason) and treat yourself. I left glowing and grateful. read more

First off, this review is specifically for a stylist, Taylor. I have had a couple of issues with their scheduler and scheduling (not Taylor's fault) that Juaquin (manager) attempted to address but that's not reflected here in the review. Taylor is hands-down the best. She started cutting my hair after Julia left and of course, I was a little hesitant because I have been getting scissor-over-comb cuts for years and I've had a couple of bad experiences. Taylor came in and crushed it. Yesterday, I had the best cut yet from her. She is detail-oriented, very personable and sincere with her clients (she even let Moab, my boxer pup, help her out yesterday), LOL. No need to look any further...go see Taylor at Karma. read more

The Linden House - Taylor and @moab_the_boxer - Day Spas Near Me - Southern Pines, North Carolina

I booked online for a blowout and was eager to check out this full service salon. As a new resident , I need a go to salon for hair , nail and facials . The establishment is clean and well appointed. Separate area for facials, which makes it quiet and private . Now, I was very disappointed with my stylist . I filled out the form and booked online and was very specific about what I wanted. Not quite sure what she was afraid of, but she hardly shampooed my scalp. She gently touched a few areas, and that was it. She began drying my hair and I asked her if she was going to use product in it and she replied yes but then she went on to dry my whole entire head without using anything on it and since I have dry frizzy hair, I really need a leaving conditioner. She didn't do a very good job at drying all of my hair and she did a horrible job at styling. I was very disappointed with my service I received with her and would never go back to her. She didn't seem like she wanted to work on me to begin with and she told me she didn't feel well, so I'm sure that that had something to do with it but you know what they say about first impressions. I may go back to try a facial or their nail service, but I don't think this is the place for my hair services. read more

First time visitor for a haircut with Mallory and had a great experience! The vibe of the salon is really cool and the space felt clean and fun. My hair came out great which of course is the best part. I look forward to my next visit! read more

What a treat! Just imagine having a procedure done while understanding what people are saying around you. Love this spa. Jean is a very talented nail artist. read more

I have been a customer for years. They have the friendliest knowledgeable staff. They make you feel at home and help you achieve the results you are looking for no matter the service. It has a very hospitable environment, with drink service available. I can't recommend highly enough. read more

The Linden House - Updo from Taylor - Day Spas Near Me - Southern Pines, North Carolina

First time coming here and I had a really good experience. I hadn't cut my hair in almost 4 years and I was way overdue to come in. I had a cut and color appointment with China, and she did an awesome job and she picked the perfect color! They also gave me the option to donate my hair and I thought that was a nice option to include especially since I had about two feet of hair cut off. They have complementary coffee and massage during your appointment, and the products are all really good quality and smell amazing. There's also a cocktail bar, which I am looking forward to trying some time. I am excited to try other services they offer, and I can't recommend this place enough. read more

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Taylor did my blonde highlight and cut flawlessly! The customer service here was great and it's overall just a very cute place. I'm so happy I found Taylor and can't recommend her enough! read more

Got my nails done... paid about $100. Less than 5 days later, I texted that my thumb nails were wiggling. Tried to get it fixed... was told she had availability, I said yes and then she didn't respond. My nail popped off completely a week later. She said well that's pretty good... about 2 weeks... I'll schedule you for a refill. Aka I'm not fixing your nail for free even though it's been loose the majority of the time AND nails shouldn't just pop off. Next thing I heard back was "I'm booked through the end of the year, but I can let you know if I get a cancellation." So I walk around with one nail missing for weeks? now the second thumbnail that I had told her was loose also popped off and also ripped off half of my real nail read more

The Linden House - Day Spas Near Me - Southern Pines, North Carolina

Excellent service! The staff is super nice and did a great job. Stop by and experience the great service and beverages. read more

The Linden House - Day Spas Near Me - Southern Pines, North Carolina

The atmosphere in this place is very relaxing on the massage/facials section. I have been coming here for a few months and getting a facial. Esther is amazing at what she does. She is super knowledgeable and makes facial recommendations for you depending on your concerns and on what would benefit your skin. She is always willing to offer advise on what to do at home to have better results or what products to use. Esther is the reason I keep coming back. If you need a facial Esther is your girl!! read more

Had one of the worst color jobs in a very long time! I am extremely disappointed how the manager "took care" of the situation. Walking away hating my hair now for months and spending over $300 is the reason for me writing this review and hopefully stop someone from walking in. *I will also add that this is my first negative review I have ever written in my 38 years of life! I just really don't want someone else to go through what I did! read more

I booked a prenatal massage, manicure and pedicure to treat myself before my baby comes. The lady that did my massage focused on exactly the areas I asked her to! I've had over a dozen massages in the past few years and only one of therapist has worked on the areas I pointed out. Will 100% book with her again! Furthermore when it was time to get my nails done Julia was so nice! She offered me drinks (they make coffee like lattes) and she held great conversation with me! I really enjoyed my time here and I'm coming back again today to get my manicure done again :) I really want to make this my regular spot to pamper myself especially now that I'll have 2 under 2 very soon read more

Horrible experience with scheduling from an out of state location for someone local. Receptionist not very knowledgeable and last minute notification and cancellation based on non-availability of massage therapist. Absolute terrible overall experience! read more

I love the nail salon. Jean and Julie are amazing. My nails are healthy and I get so many compliments on them. They truly care about giving you the best mani and pedi experiences!! read more

I had my first visit to Karma today, Julian did my hair color and Charlie gave me a waterless pedicure, both treatments were divine! The entire facility is clean as a whistle and very thoughtfully planned out. There are plenty of products to choose from for every type of hair as well as jewelry and some apparel in the front lobby. Julian is a highly trained and skilled professional. I grew up in salons with a stylist mother, I know talent when I see it and suffice it to say, thanks to yelp reviews and today's experience, I will be back!! read more

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Delightful experience. Looking for a place that offered services for men - pedicures for instance. Not only did they provide relaxation for us both with pedicures and hair cuts... they have a full range of services. Next will be a facial, then a massage and then reflexology. Can't wait. What a gem read more

Julian is an absolute gem and is SO incredibly talented with hair. My daughter is always asking for my hair to be blonde like hers and Julian made all my hair dreams (and my daughters) come true. A full foil with toning - and got to enjoy a tasty cocktail while processing. I have to add that I appreciated how diligent the whole staff was with mask wearing and I felt safe 100% of the time I was there. So thankful - can't wait to see him in 8 weeks! read more

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Everyone was so welcoming upon entering Karma Spa. Not only did Julian get me back to blonde, but OMG he knows how to give a relaxing shampoo like nobody's business! I almost fell asleep at the shampoo bowl. Another big plus: He brought me a delicious cappuccino and they also have cocktails here. Very relaxing place and friendly, attentive staff. Thank you, Julian!!! read more

The Linden House - Just got my hair "did" with Julian - Day Spas Near Me - Southern Pines, North Carolina

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It is an amazing clean and well decorated business which has an excellent staff. The facial was amazing; the nail tech extremely nice, professional and spot on with color and care suggestion (Julie). Cosmetologist/ hair colorist/hair stylist (Julian) two amazing people who know their craft. It's a little pricey. Don't expect free wine/mixed drinks as in other nail spas. Everything comes at a price and it ain't cheap. The prices of drinks are comparable to a bar's prices. I would say treat yourself and find out first hand - you're worth it! read more

Booked Karma for our wedding this past weekend and the girls were AMAZING! Everything from start to finish was perfect, even from the very first consult to the date. Erin, Olivia, and Julia were so sweet and my girls were beautiful. I felt gorgeous on my special day. Thank you ladies!!! read more

Giving this place one star because everyone was nice. This was by far the worst pedicure I've ever received. The polish I had on before was not completely removed & shows through & it just looks awful. I made an appointment for an ugly pedicure. (I'm so sad) now I have to fix it myself. My advice, save yourself a little heartache & go elsewhere. read more

Karma is beautifully kept, always a clean & welcoming atmosphere - but that pales in comparison to the level of service that I've received seeing Esther Varner for both lashes & facials for the past few years. She's kept my lashes looking fantastic even in the weeks between fills & Esther has not only treated the issues I have with my skin but explained the science behind the products she recommends and explained why what I was doing with skincare previously wasn't working. She's always professional, knowledgeable, kind, and considerate. If you're reading this - your search for a Spa stops here!! read more

The manicure was ok. Lots of waves in the polish. Not 45.00 worth. However I was a walk in and the staff was very friendly.

Update on an earlier 5-star review I gave this salon. I did love how my hair was done at this salon. It is cute and I had also gone there for a massage which I enjoyed. I have gotten my hair done there a couple of times since moving here, and I had been flexible with them, even when they called me the day of my appointment to reschedule so that my stylist could go sign paperwork to close on a home (why they couldn't let me know sooner than the day of the appointment that this needed to be done, I'm not sure, but whatever) and a second time due the Hurricane weather (my stylist drives from a distance and this one I did understand, I don't want anyone to be unsafe). I have never been late for or missed an appointment, and I had never asked for some kind of compensation due to the inconveniences of being rescheduled last minute. That being said, last week my credit card was charged $120 from this Salon, even though I haven't been there since October. When I called to inquire, I was told I missed an appointment that apparently had been booked last time I was there (in October) to get my hair done. I stated that not only do I not recall making any such appointment (normally I don't make advance appointments because I am a nurse and I usually don't know my schedule that far in advance, and in the event that I do schedule something in advance, I certainly schedule myself as unavailable on that day)...but I also had no kind of appointment card, no email, no text, no phone call, not even an email receipt for the charge of $120 to let me know anything about an upcoming or a missed appointment, or even for what I was charged for. The manager that I spoke with told me they were unable to contact me because I had somehow "opted out" of their text messages, even though I had been texted and called to confirm my last appointment there in October. There was no courtesy call from my stylist to inquire about the missed appointment, no one reached out to try to reschedule anything, there was just a $120 on my credit card that I luckily caught and called to inquire about. The manager that I spoke to initially stated there was nothing that could be done and that "no show" charges are firm and not able to be reversed, even though I had no way of knowing that I even had an appointment. They then offered to give me a 50% store credit to use there for any future services. I have never had anything like this happen and I have never had to dispute any kind of charge for anything, I am a very organized person and this is my first time ever experiencing anything like this, so I said "if that's the best you can do, I don't know what to say".... But then I spoke to my husband who said "no! Don't let them bully you! You did not do anything wrong here and a store credit for $60 is not acceptable for charging you $120 out of the blue." Anyway, I called them back and told them no thank you for the store credit and that I would be disputing the charge with my credit card company. I am super bummed to write this review because I love to support small businesses...but this is ridiculous. I still did give two stars because the front desk woman I spoke to (not the manager) was very kind, professional, and understanding, but I do have to say I will not be coming back to a place that upholds these types of business practices. read more

Best Spa around! The place is beautiful, bright and inviting. Staff is knowledgable and so welcoming. I highly recommend facials with Esther, my skin has never felt or looked better. read more

Great job on my hair color by Erin. Quiet place. I'll be back. I got compliments from family.

I went here for a cut and color. Had a 4 hour visit and walked out with messed up hair. The consult was almost 45 minutes so I felt pretty confident in what was going to happen. I asked for a darker color, not a ton of blonde, and a stacked inverted bob. I walked out with a ton of blonde highlights and a very uneven cut and was charged $200! When I contacted the manager, her stylist lied about what was discussed in the consult. I was offered the difference in what I was quoted and what I paid and was told that was $4! Awful service! read more

The Linden House - What I originally asked for and had to go elsewhere to get fixed. - Day Spas Near Me - Southern Pines, North Carolina

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DON'T DO IT! I booked nine spa services for a family spa day over a month in advance. I just called to make a couple of changes and was told that the appointments were never made. Then I was told that my 3 massage appointments were made but since the employee is no longer working there, they simply cancelled the appointments. What a HUGE disappointment. I was offered no alternative or option to come at another time. read more

This is nice place well kept and had great reviews, but scheduling was a nightmare and the staff is all on a different pages. I will never use them again. Management was NOT friendly and the owner is dismissive of her customers. I know you can't please everyone but when you are super quick to dismiss a customer as if you have so many losing one is no big deal. Basically can't help you, won't help you, so I guess we can't do business with you. That's not a good way to stay in business in such a small community. Anyway, won't reccomend it, won't go there again and if asked I will gladly share my experience. Make your own mind up, but its time customer service comes back, because I have a choice on where I spend my money. read more

I didn't even get a chance to stop by Karma because they charge $13.50 for a cancelled appointment. I understand $5, and I'll reschedule next time. But $13.50?? I received a gift card for the location by someone who said they didn't like going there because they charge you excessive fees, but I didn't realize to what extent that meant. Get a pedicure elsewhere, the costs are better, more all inclusive, and you're not charged an excessive amount in cancellation. $30 only gets you color here, and you don't want to lose half of that in case something comes up. read more

This was the worst place I've ever gone to have a pedicure. And my nails painted. The pedicure for what it cost was in no way worth the money. Although my toes looked good as far as the paint I felt the complete opposite about my nails. I asked for a French tip on my own nails and she painted them straight across without any curve and painted the white so thick the were goofed up before I even left but I was so displeased I just anted to leave and get my polish remover on my fingernails right away. Would never recommend. read more

The Linden House - Day Spas Near Me - Southern Pines, North Carolina

I liked the atmosphere of the spa and the massage was definitely deep tissue. That's what I asked for and unlike with many massage places, that's what I got. That said, if you're looking for relaxation vice deep tissue and scraping, definitely ask for that. I would definitely consider returning for another service. read more

First time at Karma Beauty Bar today. Beautiful salon and fun environment. I got a color treatment to cover some old highlights. Three stars because I feel it's a bit pricey for the color service I recieved. As I continue to look at my hair it's darker than expected- perhaps the product was left on a little long (stung a little). I also asked for a blow out with some volume because I had an event afterwards, but my hair looked the same as when I dry it at home with no effort or products ‍ read more

The Linden House - Latte was on point - Day Spas Near Me - Southern Pines, North Carolina

My sister and I just had manicures and custom facials at Karma. The service was fantastic. The energy was relaxing and calm. I cannot wait to go back. read more

Visited on a high recommendation from another patron. I was 100% ready to make this my pedicure spot, even my spot for all the services they offer. I couldn't tell you the name of the girl who gave me my pedicure because she barely said two words to me the entire time. She would just stare at me, only communicated if it was absolutely necessary. I filled out all my forms and just had to hold them the entire time even though one of them was meant for the stylist? I was never offered a drink. I left paying $10 more than what it said online when I booked and with an awful pedicure. The polish is bumpy and uneven. My nails were not clipped or filed evenly, cuticles were not attended to. I really had high hopes. I have no problem paying good money for a good pedicure and drinks on top of that. I left feeling as though I was maybe being judged for how I was dressed. Just a frustrating experience all around. I won't be returning. read more

Rude customer service. Wasn't too happy with my time here. Just a hair cut for my long hair. The woman was late for my appointment (which she didn't apologize for), then seemed stuck up, rude the entire time. I don't know if I wasn't her typical client, or not what she expected for her apt, but she was quiet and kept her nose up at me the entire service. The only time she spoke much was 1) when other stylists were talking to me or 2) when I turned my head to see someone I knew (which she snapped at me for doing). The girls at the front had very little idea of what they were doing as well. I asked them about the products on the shelves, and they didn't know the answers or how much they were. The one I happened to have check me out, didn't know how a GC worked, or tips. The space itself looked beautiful, just the people were a big turn off, and I won't be going back. That's why it's getting 2 stars, the amenities looked nice... people exact opposite. read more

I have tried 3 other local salons. This is the first place that had everything I wanted. A receptionist full time that answered the phones and you didn't have to leave messages that never was returned or call multiple times, well educated stylists that you show a photo and walked out with that cut and color and a high end feel. Couldn't say enough how this place blows every other place out of the water!!!! Same price for better service all around :) read more