My mother in law spent her last year alive as a resident of Heritage House. She had required much…read moremore care as she aged, that our family could no longer handle even with outside assistance. We researched places and Heritage House was highly recommended by one of her closest friends. I've never seen another residential home that was better! The care was exemplary. The food was so good. I'd rather have eaten there than at most restaurants. They actually have a chef on staff who prepares absolutely wonderful meals. A lot of of these residential aging facilities get a bad rap for horrible food. Not heritage house! Of course, no places is perfect but the complaints that we had were so small and few that I would always recommend this facility if you have an aging parent that needs full-time care. Is it inexpensive? Of course not but none of these residential facilities are inexpensive anymore. With utilities and food and cable TV and telephone service all included in the monthly bill. We do know from experience that it's a fraction of the cost of maintaining a private house with full-time staff. That's what you get at Heritage house. You will have someone on staff 24 hours a day seven days a week that cares.

My 91 year old mother is here for the last stage and it is such a wonderful facility. So much…read morekindness and care is shown to every elder. Even in COVID I feel every precaution to protect the elders is being taken yet clearly staff tried to meet the needs if residents for human care and connection even in quarantine. They are wonderful about pets living with their elder owners. Cannot recommend more highly.

On the plus side: My…read moremother made some good friends at Maravilla. On the minus side: Food is generally good, but not great. Maravilla does not know how to do pastries, and deserts are often very disappointing. As a rule, vegetables are undercooked. Maravilla business practices are somewhat unfair. When one is absent for two weeks or more, one gets vouchers for half the meals that one missed. Why not all of the meals? And, why does one have to be absent for two weeks or more? Overall, I'd say that Maravilla does not offer good value for the money.

I have been living in Maravilla for six months starting January 15. Prior to entering Maravilla I…read morepaid a fee of approximately $50,000. Six months later that fee is no longer in existence. They debited that amount over those six months for that I cannot understand that I received. When I looked it up on their website, it said such fee was for or memory care, but I was in independent living the entire time. During my time in the independent living building, I was paying an additional $8800 a month on top of that $50,000. As such they were charging me another $7500 a month for services that I did not receive. I am leaving the facility this month and moving to a better place called the fOremin Cupertino, California. It is a much more professional and organized would provide me with lifetime . I did 25,000 to the healthcare at that place upon in and also had to purchase an apartment. However, the value and will be sold when and if I die or going to supported living. Overall, Maravilla zest program had very little of interest to an educated, professional male such as myself. I believe that Maravilla is no country for old men. The ratio of females to males is approximately 8 to . Finding a peer group is very difficult if you have your cognitive abilities. I would not recommend Maravilla to anyone who is concerned about a continuity of care. It is very slipshod in regards to moving from independent living to supported living or memory care. Finally they do nothing to screen the clients upon admission. This is very different from what I went through to get into the Forum in Cupertino. I had to go through cognitive screening, submit, extensive health records and financial records. From what I've seen the SRG group that runs Maravilla is interested in getting your money ASAP.

We moved in six months ago to an independent living apartment…read more My husband and I are both in our early 80's and in relatively good health. We chose to move in when we can enjoy the many activities Samarkand has to offer. We made the right decision. We absolutely love it here. The food, the people, the surroundings, and of course the many activities. Don't wait!

I just finished one review, but after reading some older reviews, I'm happy to report that the care…read moreis much better than nine years ago. When my dad pushes the call button, someone usually responds in under 5 minutes. They seem to be on top of their game!!

"but I'm not ready." This is what my husband and I kept hearing from our friends. We weren't…read morereally ready either, but in 2014 we had a chance to "buy" one of the new units and decided to "go for it!!" In hindsight moving to Valle Verde was one of the best decisions we made. We were still healthy and as active as your average 70+ year olds are, and so we could enjoy all that Valle Verde offered --activities and trips AND living with neighbors who have become wonderful friends. Our advice to anyone considering a move to a retirement community continues to be- "don't wait until it's too late!" We both later had physical problems and so spent some time in our skilled nursing facility. It's an older facility, but the nursing and physical therapy care we received was wonderful. AND, when we returned to our Valle Verde home, we didn't have to deal with all the problems we had to deal with in our Hope Ranch home - roof problems, landscaping issues, plumbing Valle Verde's new "green house" skilled nursing facility are almost complete and construction is scheduled to begin in the next year or so. The one story units, the wonderful gardens and walking paths are just a few of the amenities that make living in Valle Verde so special. P Williams

After living here for seven years now it appears that the new senior management has a directive is…read moreto charge the residents as much as possible and to cut back on services and staff and then complain that this nonprofit is only cleaning a million a year which is why they are raising prices.

My wife is a caregiver who has a patient at Vista del Monte. She's been assigned this client for…read moreabout a year now, and is only minimally pleased with the service. Visted on money gives their patients. For instance, just today, she went for her shift only to find out after she had been there for an hour that the patient had acquired COVID. NO NO NO WARNING SIGN ON THE ROOM ENTRANCE. That's a terrible thing for patients and caregivers!

I stayed at Vista Del Monte for a week with a relative who needed round the clock care while he…read morewaited for his room to be ready at their 'memory care' facility (which includes round-the-clock supervision and care.) These are the observations I made in that time :  The staff is doing an excellent job caring for their residents and treats each person as a unique and valued individual. Every staff member we encountered knew my great uncle's name and greeted him warmly.  The kitchen staff were fantastic and accommodating. Any time we had unique requests for condiments or extras (any time of day) they were always happy to oblige. There were two ladies in particular that remembered my name (even though I am a guest and not a resident) and made a point to address me by it, which I thought was very professional and kind. I believe their names were Jennifer and Melissa. On the occasions when we went to dine in the outdoor dining pavilion the wait staff was on par to any high end restaurant in town. I would know as this is what I did for a living for many years. I was shocked...especially considering they don't accept tips anyway...they were just that good because they cared. William stood out as being especially accommodating when our 'reservation' got messed up (my fault) one day.  All of the medical staff who came to the room to give medications or do wellness checks were professional and kind. One woman (Juline) was particularly warm and cheerful. Everytime she left my uncle commented on how much he enjoyed her visits.  The 'resident services' staff were always going above and beyond with any request I brought to them. One lady in particular (Angie I believe) stands out. When I needed to do laundry for my great-uncle, but it was after hours so their little shop was closed she went to her car and got her OWN laundry detergent that she happened to have with her and gave it to me to use!  I could go on and I'm sure there are many staff that deserve specific mention that I've forgotten to include (I should have been keeping notes all week) but in general the entire staff was amazing and I don't have one single less than stellar incident to report.

I am deeply grateful that my mother spent her final year in the exceptional care of Alexander…read moreGardens. Navigating her Parkinson's and dementia was difficult, but the staff's kindness, patience, and dignity-first approach provided immense comfort to both of us. The beautiful, fragrant gardens, engaging community activities, and in house entertainment (movies, live music, guest speakers) offered her a quality of life I will always appreciate. Alexander Garden is more than an assisted living facility, its a welcoming, historic, and comfortable home that I am forever thankful for.

A family member shared written disparaging email remarks from their leadership about me because I…read morechallenged out of cycle fee increases (that breached their admission agreement) and also because I challenged their standard of care by advocating for my loved one, as a son and Trustee. Additionally, AG markets and is equipped for assisted living, but I feel they will keep residents beyond their care capacity in the interest of revenue. This is an ideal location for your loved one if you want them devoid of stimulii, alternating between sleeping and watching TV all day and if you have a high tolerance for unresponsive and unprofessional adminstrative staff. Amazingly, their hands on care staff are commendable, but overworked, and exhibit more professionalism than their management.

My mother has been living at Wood Glen Hall for almost three years now and I have to say that she…read morehas never been happier. There are so many fun activities each day and they go all out for the holidays, with a live band and the best decorations and live entertainment. I am always very, very impressed with the regular activities as well as the special event activities that are planned. The staff is very caring and kind and really makes an effort to make everyone have fun and feel like family. The facility is one level with lovely furnishings and a beautiful courtyard garden where residents can gather if they want to sit outside. I also think it is a great value as I looked at other places in Santa Barbara before picking Wood Glen Hall. I am so happy we did and I know my mom will be happy here for many years to come.

Be careful of this place with your elder relatives or loved ones. It may be fine for the…read moreable-bodied, but if your family member has some level of disability (or may have down the road), this place will not be helpful for them. Apparently once a reliable long-term care facility, Wood Glen Hall has come under new management. Our family encountered lack of clear communication there, as well as chaotic care (though some staff members are doing their best). We also had problems with dietary issues, which were not quickly resolved. Also, the recent Covid outbreak at the facility was not necessarily well handled, as it was up to our family to obtain Paxlovid, which needs to be given early in the illness.

Updating to clarify that you are only denied physical therapy at Mission Terrace/Park after 20 days…read moreif you are on Medicare Advantage. This applies even if you are willing to pay for it. Medicare Advantage only provides for 20 days of nursing home care free, then a charge up to 100 days limit. So if the patient is on Medicare Advantage, it might be better to go elsewhere if physical therapy is required. Otherwise, you will be looking for a new nursing facility for day 21.

Skilled nursing facility for rehabilitation. 24/7 staff skilled in nursing and medical, with onsite…read moredoctor, healthy food options, on-site occupational, physical and speech therapy.

Absolutely beautiful newer building in a perfect location. Across the street from Elwood Beach…read morebutterfly area, and close by to Sandpiper golf course. That is why it gets two stars because the actual facility building is wonderful. That's where the loveliness ends! You will be sold a bill of goods about the menu, the services and the wonderful care. it really looks wonderful in the brochures and on paper. And if you talk to some of the residents, they say they love living there. But I say the more compromised you are and the more that you need help the less you need to live at Mariposa At Ellwood shores. We moved my mother-in-law in there June 12, 2024. We rented a trailer and moved her bedroom furniture in on one day and got her all set up. After we witnessed what was really happening, the lack of care, things as simple as items that were shown on the menus on the tables, including the "meal of the day" we're not available...We were in and out in 12 days. There was literally no manager on site during the time we were there. After five there was no one at the desk. Period. And even when there was a receptionist at the front desk, she was extremely flippant about helping or answering questions. Several times she copped an attitude. They were going through changes and hopefully they are able to handle their staffing problems. The facility is designed to possibly handle about 200 people and there might have been 30 residents that were routinely in the dining room. With only 30 people there the meals took forever to serve. They had med techs serving meals. Whenever I ask to speak to someone on staff, I was usually told in broken English that there was no one available. Housekeeping people were virtually nonexistent. Part of the service was supposed to be to hand out medication's four times a day. That wasn't happening and we had to drive back-and-forth to make sure she was given her medication's on time. It was a mess. I was emptying the trash in the room and I was going every day to strip and change the bed which was necessary. I was bringing the bedding home and washing it and going back with new bedding. There was no hands on help from staff to remind my mother-in-law of mealtimes, which was part of what we were paying for. In 12 days I think one time staff member reminded her that it was lunchtime. We just made absolutely sure that a family member was there at every meal time. It was actually more work having her in assisted-living at this facility than it was having her at home with family helping 24 seven. And that was unsustainable! During the day that we moved her in, several times, we went to the lobby water cooler, which was empty. We took a picture of it three days later, five days later, seven days later, still empty. Something as simple as keeping the Sparklets water unit full was not attended to. It was even during a hot streak in Goleta and there was no water available in the lobby. They have a beautiful coffee bar, which was usually unstocked. I will say that if you have no need for true "assisted" living, living there could be ok. The rooms are nice, although there is no air conditioning. The upper floor temperature maintained itself at about 88° through the day when it was 85° outside. The main building, however, was fairly comfortable. Independent living in the building would be better, except the idea that the kitchen was slow, the service was slow and the meals were rarely available that were on the menu. Meals (and house keeping) are part of what you pay for when living there!

My brother stayed her it was the worse no all workers took forever to get to his room when he…read moreneeded help there was a turnover in staff Only good thing maybe was the food