Very Disappointed with Customer Service bought a dining room table & chairs on Election Day 2025…read more Table came in damaged still waiting for a replacement 5 months later!

my son and I visited the 7Mile Design store on the black horse pike yesterday. we were greeted by…read morea smiling happy young salesman named James. He took his time to show us all our options and help to pick fabrics. it is sad that only when people have a negative thing to say that they use social media. I would not hesitate this store to anyone

They do not stand behind their furniture! I purchased a Four Seasons sleeper sofa for $3,000;…read moresalesperson talked me into the $300 fabric protection plan. Within a few months, the sofa developed fade spots on it. I reported this to the fabric protection company, who denied my claim, saying it had to be a material defect. I reached out to Oskar Huber, and they could not help with the protection plan or with the manufacturer of the sofa. And Oskar Huber refused to take any responsibility for the sofa or provide any compensation. They basically told me that I was stuck with a fading sofa and no one was responsible. Incredibly disappointing! I will never buy another item from them again and I would urge others to beware! I had to give them 1 star to post the review, but I would give them zero stars if possible.

We purchased our home in February 2018 and chose the team at Oskar Huber to furnish it. Let me…read morefirst say that the pieces they carry are beautiful,well made and fairly priced. Let me add how wonderful and accommodating their team is from sales to delivery. They are an example of how businesses should operate. Bravo

Surfside Casual is a wonderful furniture store with 2 locations, one in Manahawkin and one in…read moreSomers point NJ This is the place for indoor and outdoor shore house furniture. The selection is phenomenal. Surfside has the Polywood brand of patio furniture on hand, I am interested in this line of furniture and no one local to me has the line on hand so that I could sit on the furniture, measure etc. The store is tremendous and the selection is second to none. The sales person was great, shared her thoughts Let me know what lead time is etc. According to my research the prices are based on manufacturer suggested retail prices. Some retailers will discount. I would not hesitate to visit again.

Stay away! Zero stars. I was sold a 'leather' recliner that peeled just months after purchase. I…read morebegan conversations to remedy this situation with my salesperson, then escalated to store manager. It's now well over a year and I've tried relentlessly to reach out to them and they just stopped replying. There is SO much more detail to this situation, but the bottomline is that they strung me along and lied to me until I essentially gave up. I have filed a BBB report as well. Surfside is banned from our HOA preferred vendor list since the board has followed this case as well. Please go elsewhere at any cost.

ATTN!!!! DO NOT BUY FROM HERE SALESMAN GENE SEPENTELLI AND MANAGEMENT MICHAEL TILLET ARE LIARS AND…read moreTHIEVES. AND WEILL TAKE EVERY ADVANTAGE OF THE CUSTOMER THEY CAN!! I DO NOT RECCOMMEND THIS PLACE TO ANYONE. terrible customer service. the salesman Gene Serpentelli will lie, cheat and just about steal to make a sale happen so he gets his commission. he will promise you the world, so you give him your money, and he gives you nothing he promised. he even went as far as fraudulently writing on only my copy of the carbon copy invoice a sooner delivery date "guaranteed by" and when I spoke to "management" Michael Tillet regarding the concern I got the same run around and CONMAN routines. he was rude and obnoxious and unwilling to help. STORY BELOW. went to value city furniture of Manahawkin on 5/4/25 with my wife for a new couch, when we got there, we were instantly approached by GENE SERPENTELLI and was instantly asked what we "had to spend" and he would tell us what we could afford. which was red flag number 1, we ignored the question and continued to show him what we wanted, once we found a couch we wanted we explained to him that we were on a time restriction because our old couch had broken and we had to throw it out so we had no couch in our living room and we had guests staying at our house in the coming weeks. and we expressed the need for delivery asap and if it was not possible to get that couch within a month that we would search out another couch that would sooner be available. he then proceeded to tell us "Anything you want i can guarantee you delivery for whenever you need it" (of course this was only after he realized we were looking at higher priced couches which would increase his commission) so he told us the couch we wanted was a guaranteed delivery before 6/6/25 "by a week or two" and i asked him to please make sure or else id have to find another couch with a better delivery date. he then stated, "no worries its guaranteed". to which we continued with the deal and because we bought during the Memorial Day sale we were promised a 28-inch Blackstone griddle with the purchase which was also "guaranteed" delivery with the couches themselves. to which we agreed and once the deal was done and funded, i looked at the invoice for our purchase and it said "estimated delivery 6/6/25" to which i said " hey gene you told me guaranteed delivery 2 weeks before 6/6/25" to which gene replied with " oh no that's wrong" and proceeded to hand write on my carbon copy ONLY "before 6/6/25" with intent to DECIEVE me and TAKE ADVANTAGE of me as the customer. he told me he would keep in touch with me over the phone regarding delivery. we left the store feeling uneasy about our purchase and not feeling very confident in it. 2 weeks have gone by and i have not heard a word from GENE SERPENTELLI so i call the store and get the run around and he is either not there, not available at the moment and will call me back, which never happened he was terrible about following through once the deal got funded. eventually i complained enough and i called and got a hold of him to which he only then started to tell me that they were having a change of warehouse that they have known about for some time and that my delivery along with many others would be delayed a " few weeks" which i was very unhappy with because i was promised a delivery date. i then spoke to "management" MICHAEL TILLET i explained the whole situation and he said " well that sucks" there is a change in warehouse there is nothing we can do except keep calling them and ask them if it showed up in stock yet because they're moving all of their inventory from one place to another. i explained to him my urgency and what i was promised and how disappointed i was, to which he was assuring me that he would talk with GENE as they are "not allowed" to guarantee anything and that he would speak to GENE to see if he did in fact write on my invoice, supposedly gene confirmed he did do this so in turn, he also requested i email him a copy of my invoice with genes handwriting on it, showing that he wrote on my copy only intending to DECIEVE ME .my furniture showed up on 6/17/25 WITHOUT THE BLACKSTONE AS PROMISED ON DELIVERY. at this point i have been majorly inconvenienced. spoke again with MICHAEL TILLET to which he was rude and dismissive saying things like " there's nothing more to discuss the answer is no i cant do anything for you" " ill have someone call about your grill" and rudely hung up the phone... i will be reaching out to corporate!!!!! BUNCH OF LIARS AND THIEVES AND MICHAEL TILLET THE MANAGER ALLOWS THE SALEMEN TO LIE CHEAT AND STEAL FROM CUSTOMERS!!! I WILL NEVER BUY FROM HERE AGAIN $5,000 IN THE DRAIN AND THE COUCH IS TERRIBLE QUALITY.

Liars who steal from customers. I would give 0 stars if I could. Our "new" couch broke already.read more

Bought a couch with recliners at both ends and the cushion in the middle completely sunk after 1…read moreyear. Garbage. Never seen anything like this happen. I wouldn't buy from them ever again.

Went to Bobs after shopping around for an automatic chair for someone in a nursing home. Met by a…read morevery nice salesman who showed us just what we needed. Ordered for delivery and put on credit card. Unfortunately, we found that the nursing home said the patient could not use that type of chair the next day. I called Bobs and explained. I was expecting some push-back since we had already scheduled delivery. To my very pleasant surprise they understood and said they would cancel order and give a full refund. No restocking or cancellation fees. Refund on credit card within two days. Great customer service. Bobs is out of the way behind the old Hamilton mall, however I think we'll go there first if we need furniture.

This was a great store and I'm so sorry it's no longer around. They had great prices and their…read morecustomer service was outstanding! Hobart was wonderful to work with, always so accommodating.

This store is still in business. I was there this afternoon. Yelpers were wrong. Great place to…read morefind coastal style furniture.

My experience with Ashley Furniture was very good because of my salesman Todd. He did not pester…read morebut offered his services. I have now purchased Furniture from him twice. He strived to give me the best deal possible.

Now the wood has split on both the kitchen table and a chair I bought here. Their furniture is…read morestill shit.

Ron greeted and directed us to what we were looking for as soon as we walked in. He asked our price…read morerange and brought us to what we could afford without trying to push us to spend more, which I really appreciated from a salesman. We were only looking for a dresser and nightstands and we ended up leaving with that plus a kitchen table and chairs set that we weren't even planning on getting. Would 100% return specifically for him again.

We had such a great experience thanks to Ron! With the store closing, we weren't sure what to…read moreexpect, but he made the entire process smooth, stress-free, and actually enjoyable. He was incredibly knowledgeable, patient, and genuinely helpful without ever being pushy. Ron took the time to understand what we were looking for and helped us find the perfect couch and dining room table. He also gave us fantastic deals, which made the experience even better. His attention to detail and honest recommendations really stood out. You can tell he truly cares about his customers. If you get the chance to work with Ron, do it--you won't regret it. Highly recommend!

I have purchased gifts and furniture from the Barnegat Light store. The staff consistently delivers…read moreexceptional service and the quality of the merchandise is superb. I recently purchased coffee mugs for my summer guests and they wrapped each pair in a box with a beautiful bow. The attention to detail & quality earns them my 5 star review.

While I love their stores, I find their website frustrating. I actually called the store this…read moresummer regarding this issue but the problem persists. I don't live in the area so I rely on their website to order to try and order gifts. Unfortunately, I have given up.