Very pleased with the knowledge of products and installation of my appliances.Priced like Lowes,but it was nice to get the service of a local shop.I had a small gap when I replaced the cooktop.They custom cut a small piece of stainless steel for no additional charge.Looks perfect. Thanks, Joe read more

Stay away. Issues galore. Sold a used refrigerator as new. Paid for istall of dishwasher but they didn't have the necessary parts so told me to get a plumber. They came to measure cabinet space and the products purchased didn't fit and when we selected lower priced component, they didn't want to refund the difference. I have to believe the positive reviews are posted by Anchor Appliance. read more

Why Would you not buy an appliance from anywhere else but anchor supply. they are fabulous and washer broke it was a stackable washer and dryer. I had to get both chuck, the owner, helping my decision. We ordered it. It came in today. The Installers did a fantastic job took my old units away, put my new units in changed all my gas lines they were done in an hour. I would recommend this company highly don't go anywhere else, but anchor supply. read more

Building a new house on LBI and needed the full complement of high end appliances. Corrine at Anchor was knowledgeable about all the manufacturer and product lines. We eventually chose Wolf/Subzero and Bosch appliances. Corinne provided contact for the NYC Wolf/Subzero showroom so we could see the exact products and get a better understanding of the use cases. Anchor was even amenable to holding the products purchased in March until late October when the house would be finally ready for install at no extra cost. When we finally had the units delivered, we realized that the refrigerator hinges needed to be on the opposite side (right hinge vs left). Corinne was able to have the refrigerator swapped for the correct one with no restocking fee or price changes, even 8 months later. If your unclear on what you want or need, the Anchor team has the knowledge and experience to help you through your purchase. Can't recommend them highly enough. read more

Appliance purchasing made easy! From my first research visit until delivery and installation today this was an optimal experience. When our fridge of 8 years was on its last legs, we researched on line then went to both big box stores. Then I visited Anchor to compare prices. Eric was very informative and guided me to options that worked for our small kitchen. I made a second trip to order after my husband and I discussed it and ordered a GE Profile French door cabinet depth. This morning Brad called, as expected, and arrived with another installer. They were considerate, checked everything, and speedily replaced the old fridge. Brad explained everything on the new one and both guys couldn't have been any more professional! read more

Anchor Appliance - Out with the old! - Appliances Near Me - West Creek, New Jersey

See all

We need a new stove - Wanted a store that not only stood by their products but were there in case of issues - Heard about Anchor Appliance - From the moment we walked in, we were welcomed - Corrine could not have been more helpful, understanding, and informative with a warm demeanor - She went above board in what our cooking/baking needs would be - She arranged for Brad & Greg to come to our home to check all the essentials out & they were awesome - I then spoke with Chuck [the owner] who couldn't have been more gracious and generous - We will only favor Anchor Appliance for all our appliance needs ! read more

Though i purchased 2 appliances from them over the years, when i tried to get them to service a cooktop , which came with the house, they declined servicing it because i didn't buy it from them. i live in a community of 1400 houses and i don't know where the builder bought his appliances from ( most likely direct from the manufacturer ). i will tell my neighbors of my situation, given that my development is 23 years old, the appliances will start to reach their service life and need maintenance or replacement. Dealing with this vendor will be a decision each homeowner will need to make. the vendor will lose a lot of his repair business in the long run. read more

The very best appliance service. I have been using them for several years. They have a good selection of products, excellent service!

Horrible! Purchased all of my appliances for my home there one year ago. Never received the promised rebates (thousand plus dollars) and when I asked for assistance they NEVER returned my calls. One year later, this week, my dryer broke. Anchor sent a repairman who charged $133 to tell us it is not under warranty and $785 would cover the repairs... it is a year old dryer. Avoid Anchor! read more

We had an extremely bad experience with Anchor. We purchased a stackable washer dryer 3 weeks ago. We live in upstate NY so we made arrangements to have the unit delivered on this past Wednesday, we were promised the Wednesday delivery. We confirmed it with Corrine . Wednesday arrives we get text message saying unit will be delivered between 3':45 and 5 pm, at 4:45 we get another text saying they would be there by 5:10. 5:10 comes and goes so I called the store to find out what the issue was. My sales person had left so Chuck took the call. He proceeded to tell us we weren't getting the delivery because it was scheduled for today Thursday. We tried to explain what we were told and that we had the text messages and bill of sale with delivery date. He didn't care, basically calling us liars. We told him we wanted to speak to the owner, he would not put us through to him. After going back and forth he hung up on us. I tried calling back and he continually hung up the call. I was able to find the owners contact info, left him 2 emails and a voice mail. He never responded. Their customer service in their sales department is by far the worst I've ever dealt with. I would strongly recommend not doing business with this company. They lie, and are unprofessional. We did take delivery today, in installation team we first rate. read more

I have used Anchor for my appliances in the past but never will again. Had to replace a filter in my fridge and ordered it from GE but it didn't work. Anchor came out and said a circuit board needed to be replaced. Fine. But they also said I had to use yet another new filter and not the one I got from GE. I had to buy yet another new one from them. Ok. But here's the problem: they charge double what GE charges for filters. $110 for a filter that is only supposed to last 6 months. They said all filters bought elsewhere don't work. Only theirs do. What a scam. Don't buy from them. read more

Anchor has sold me 6 appliances and also serviced them when necessary, over the last 6 years. These guys area great. Without detailing the recent situation, which would take a great deal of time, I can recommend Anchor and Jeremiah unconditionally for sales and service. They can't control GE or its warranties, but they stand behind their customers and find solutions which are timely and make economic sense. Hi Praise for Anchor Appliances. read more

I rarely give a 5 star review but Anchor deserves it. From the moment i walked into their doors to the day my appliances got delivered it was a wonderful customer experience. Friendly, informative, and top notch customer service at a fair price. I will never buy from a big box retailer again. Anchor has a secret ingredient - they provide honest old fashioned customer service. I recently went back to the store and bought a Weber Grill. The same top notch experience. They are the best! read more

We are very pleased with Anchor Appliance! Just a great experience from start to finish. First time customers and we will definitely be back!!! Tracey S. read more

I had Very bad experience at anchor , the owner (Jeremiah) reneges on the deals made by the sales person (Corrine) after they collected the $11,000 I paid in cash. Paying in cash vs credit card I didn't have much recourse when they didn't refund the $350 that the sales person stated I was entitled to receive as a refund after the restocking fee for exchanging a washer dryer that was too big to fit in my laundry room for a smaller less expensive model. He also tried to steal the dishwasher I was pleasantly surprised to find out that Theramador gave me for free when I purchased a $8,900 stove. (Ultimately I received the wrong model of dishwasher) The Owner is NOT honorable, professional, customer friendly and is very condescending to all. I WILL NEVER DO BUSINESS WITH ANCHOR AGAIN AND SUGGEST ANYONE RESEARCHING THEM GOES ELSEWHERE. You can do much better at Appliance Gallery in Bayville or even Best Buy in Manahawkin and for repairs I would use AM Appliance service in Barnegat. I did do business with them some years ago and purchased a washer dryer and dishwasher which all went well but I believe this was before the current owner took over. PLEASE STAY AWAY FROM ANCHOR APPLIANCE Jeremiah I invite you to respond and dispute anything I stated that isn't 100% true. read more

Brian was extremely helpful and gave us great advice on the most appropriate appliances for our needs. All the employees were very knowledgeable. I definitely recommend. read more

What happened to this place? I called for a price on a new washer and was transferred to a service voice mail. I called back and the receptionist basically told me to leave a message and somebody would get back to me. I needed info right then. I went to Lowes and bought the exact same model that day! Their attitude is arrogant and not customer friendly! They used to be a great place to do business with, but they really suck now! I dont need an attitude when I coming to spend my money at your business. Stay away from these guys! read more

Called for a repair and told they would only perform service on appliances they sold. If my fridge is beyond repair, they won't have an opportunity to sell one. read more

We were redoing our kitchen and needed a range and microwave. We stopped by Anchor and worked with Brian. We were very happy working with him and other salespeople who answered our questions. Brian helped us choose the appliances we needed and the price was comparable to the big box stores. What was great was that Anchor kept our appliances in their warehouse until our kitchen was ready. They then delivered and did a great job installing them. We strongly recommend Anchor Appliance in West Creek. read more

Bought a dishwasher/ over stove microwave in November but didn't need it installed until January. They dropped off the Appliances to the house but wouldn't come back to install. Rebate we were promised at purchase didn't work. Dishwasher was installed by plumber and has yet to work 100% out of the box. Per service tech they are recalled parts...2 mos later and 1 appt. with wrong parts, we're still waiting for parts/repair and if you call the nasty woman gives you a hard time about repairing it. All parts needing to be replaced have nothing to do with installation yet she blamed us for breakage. read more

We purchased a Speed Queen washer from Anchor Appliance and have been very happy with the quick delivery & installation. They used the best hoses too. I had a Speed Queen washer & dryer at our former home, but the buyers wanted it included in the sale. I hated the washer that came with the house we purchased in Manahawkin. I was glad when it broke down so I could replace it with my favorite brand. I do a lot of research prior to buying appliances. Will use Anchor Appliance again when my other appliances break.They were very pleasant to my 91 year old aunt and myself. read more

We purchased three appliances from Anchor Appliance when we bought our home in 2005. we have had repeated problems with our front loading washer (part of the washer dryer pair we bought from them) and up until this year they have always come out and serviced the washer. Now this year when my wife called for service, the receptionist was rude and adamant about sending her away because according to Anchor Appliance's records we had never been their customer. To make matters even more insulting, the receptionist could find our record of service and when my wife said "if you only service the appliances you sell, why would we have a service record with you?" The receptionist had no response. Certainly not the level of customer service we had come to rely on over the past 16 years. read more

It's nice to know that there's still a business around that goes above and beyond to assist customers in making a decision on new appliances. I went to their showroom and the salesperson was knowledgable and very helpful. I needed to replace an old wall oven - they sent someone out to measure and then Jeremiah called later that day to let us know our options as opposed to the oven that we originally picked out. Ended up with a much better product, the price given was much better than Home Depot or Loews and the installation was quick and easy and there was no extra charge for taking away the old oven. I can't think of too many places you can go to these days where they go out of their way to give you options to make sure you're making the best choice for you dollar! read more

Great experience all around from calling to schedule the service to the knowledgeable technician that fixed my fridge quickly. Highly recommend to buy your appliances here if you like a personal touch with your service read more

unfortunately I had a bad experience myself... I bought a washer and dryer as a set and they couldn't get me the dryer after 3 months so I asked them to take the washer back and start again.. they didn't want to originally but I spoke to Jeremiah and said he would. Fine. So I ordered another set.. not totally my first choice but I would be ok with it... Mind you this is 3 months after the sale. Eric was the salesman and fine for the most part... ok so I get the new washer and dryer and I see it cheaper at Lowes and send Eric an email... well they responded that they didn't charge me a restocking fee and gave me a year warranty. I know Eric was trying to be nice but I didn't ask for the year warranty. I wanted them price match and I shouldn't be charged a restocking fee anyway because it wasn't my fault they couldn't get the matching dryer. That was on Anchor. Also the receptionist were rude and didn't even know what they were talking about when they said I was told the dryer wasn't coming in for awhile. That was a total lie. I tried to give a small business my business but lesson learned. read more

Very dissatisfied with this business, bought a whole GE profile appliance package 2 years ago. The install on the fridge....1.3 months later I noticed my wood floors in kitchen have water damage, they come out and pull out fridge and I see the ice line is basically crushed bc of the way it was shoved in to the cabinet surround when installed. Floors ruined, no one has been able to come out to give me a quote to fix floors and the line. Now 2 years later and $1300 dishwasher motor has blown and now no dishwasher and NO help., they've been nothing but RUDE and argumentative to customers who paid almost $9k in appliances and told all the reasons to not buy from a big box store only to be treated like garbage now. I would NOT recommend this company since the new owner took over he's a BS and unprofessional. STAY AWAY BUYER BEWARE!! read more

I emailed a request for a price and after no response followed up with several calls and left messages for a sales person to call weeks ago and still no response. I guess they have enough business that they don't need mine. read more

This company is terrible! We had a very poor experience with one of the staff from anchor appliance. The man was extremely agitated and snarky. We were stuck in standstill traffic coming of LBI with our special needs son trying to get him home. I had asked my sister to drive as my son was having a severe meltdown. We were trying to escape the traffic so we had turned down onto a side street hoping that would be better which it wasn't, seemed like everyone had the same idea. We were able to turn around to go back to main road in LBI and we tried to merge back into traffic and this staff member from anchor appliance was extremely unkind and mean. He laughed at us trying to merge into his lane and pointed go to the end. That brought much upset me too to us. My sister and I both were angered by this man and called him an asshole. He responded by giving us the middle finger a few times. The vehicle behind him let us in and we were able to move through traffic quickly to get our son home. We did notice a saying on his back window of his truck Respect, Caring and Integrity. Which this man did not have. I would never have given this company a star but in order to post I had to . read more

We purchased all of our kitchen appliances here and had a great experience. We found the best deal and was even notified of rebates that saved us over 10%. Jeremiah and team made us feel great and the service, delivery and set up was amazing. Highly recommend them. Shop local! read more

Terrible outfit purchased a brand new washing machine from Anchor. Machine would not properly fill and was unusable. They charged me $150 to return the washer after only three days. DO NOT Do business with these crooks. read more

Horrible customer support and appreciation for customers. We spent $4,000 approx in June 2015. Had issue with refrig 2 years ago and 3 weeks ago with GE Microwave. They came out for service call, charged us $79 to say we needed new one. We said we would buy a new one, even though it would take Anchor 3-4 weeks for delivery, if they waived service call. Bob, the owner responded, he would waive $40. I suggested that he waive it all based on us being good customers and he was making a profit on microwave. Bob responded that "I only make $25 on the microwave". I asked Bob was he willing to lose a customer who spent a significant bit of money over the last 15 years for $14 ($39 more we asked that he deduct from service call minus $25 profit". HE SAID NO, WELL I CALL THAT A REAL LACK OF APPRECIATION FOR CUSTOMERS. read more

Great people and prices most locals go here as I have done Purchased my appliances here great experience Yes you can get a lower price from Home Depot or Lowe's but the quality is not the same and customer experience is great at this place Would highly recommend read more

We purchased a fridge/dishwasher/stove and microwave the beginning of the year. Everything was great while buying them. We received delivery when we wanted and had no issues until......the fridge door was bigger then the fridge when it was open, therefore it didn't fit. (Yes we did measure but was not told that the door swings out more) . They took it back, no problem until we went back the following day to get a different one. We ended up spending the same amount on a "downgraded" fridge and had to pay a "re-stocking fee" which was about $350 even though they sold the returned fridge the same day. (I know they did because my friends went to purchase it) The owner/manager Jeremiah is a real winner (dripping with sarcasm)!! All he did was bitch about how he is taking a loss and has no room for the returned fridge (which sold the same day). When you own a business sometimes you gotta take a loss. Clearly he needed that $$$ more the me. Also, they chipped our door while bringing the appliances in. NEVER came back to look at it or even offer to fix it !!! We went there because we like to by local. We will never shop there again!!! On a better note, the sales guy, Eric, was a pleasure to work with from start to finish. He even offered to refund the money (re-stocking fee) to us out of his own pocket. We didn't take it, of course. read more

Highly recommend! My Mom was desperate for a new stove when hers stopped working. Anchor was terrific in helping her and scheduling a quick delivery. We had a tight schedule on delivery day as it was my Mom's birthday and we had reservations that were scheduled around different activities of her grandchildren. Anchor not only fit her into our timeframe but arrived early and completed a quick efficient install. They are highly knowledgeable, courteous and clearly customer focused! read more

3 1/2 stars. We have a sumer home on LBI and needed to replace our natural gas grill. Our local handyman recommended anchor appliance so off we went. It was a bit of a drive and took a phone call and directions to find them. The "showroom" looks like it is from another era - 1920's?? Besides the look the service was fantastic. Very friendly and attentive staff.We were offered valuable information and were not pressured. The pricing was right in line with other larger outlets. The delivery was smooth and painless. A very enjoyable experience. read more

My parents just bought their new washing machine here. Well priced, super fast delivery, and removal of the old machine. Great customer service. read more

Anchor Appliance has been serving our family for many years. When we undated our home 5 years ago. We ordered all our appliances, (kitchen, laundry wine refrigerator) from them. Delivered and installed on time and without any problem. 5 years later, on July 3rd,. our electrulox refrigerator malfunctioned. NEVER BUY AN ELECTROLUX!!!!!) During the busiest time of the year for Anchor, they managed to lend us another refrigerator/ freezer and save our food and our 6 invited guess who were staying with us for a week from disaster. I can not think of any other store, Lowes, Home depot, etc. who has the ability, the desire or the conviction to take care of their customers. By the way, they are also very competitive on price. My wife and I highly recommend them. Thanks read more

Very bad customer service. Have been waiting for a dryer to be repaired since last week. The dryer was purchased brand new from them a little over a year ago and is now not working. This is the second time we have had a problem with the dryer. When someone from the store came out they said it was rewired and was crap and tried to get us to buy another one . Our response was we just purchased it from them a little over a year and they were the only ones to work on it. Now they are just ignoring us. Very unhappy read more

Priced as economically as the big box stores (we checked)! Faster delivery than the big box stores (we checked!). Ordered a new dryer and the delivery people were on time, congenial and expedient. Couldn't be happier! read more

WORST CUSTOMER SERVICE. Price was ok, delivery was on time. Employees were swift and quiet. No information was given until I asked as they were running out the door. They neglected to remove my laundry room door. In the process of removing old washer and dryer and bringing in the new machines, the door was damaged. I called JERIMIAH to inform him of what occured , his response was "THERE IS NO WAY MY GUYS COULD HAVE DONE THAT." !! I explained the part of the door that was damaged was facing out and perhaps they had not seen it. He didn't want hear a word. HE BLAMED THE CUSTOMER !!!! HE WAS RUDE, MEAN AND CONDESCENDING. I informed him it was an inexpensive door, more of a headache for me that could have easily been PREVENTED HAD HIS MEN TAKEN ONE MINUTE to REMOVE IT. It gets worse. After Jeremiah (the business owner) sees this review on yelp he calls in an angry rant harrassing my husband, and is now holding our dishwasher hostage! This guy is out of control. read more