The good: -The room…read morewe got was huge - The room was mostly clean minus the moldy caulk in the shower - Located right across from the central train station The Bad: - A king bed to them is 2 small beds shoved together (that's not how that works) that was incredibly uncomfortable. -They had all AC turned off (saving money?) so my room was between 75-77F each night and made sleeping very difficult - The breakfast buffet they have is one of the worst. Their coffee is offensive to all of Italy. Completely unremarkable food that isn't worth the price. -For how big the room was, the shower was SO small. The handle was insanely temperamental and it's a few centimeters between getting burned to death or frozen. Overall I would not stay here again or recommend it.

The worst experience we had for our hotel in Italy! Reasons:…read more1. Cold room in the winter The max temp the room can go is 24C when we called them to increase the temp they just said No! rudely. The room is cold even during the day and not needed to say coldest at night. I come from the US, and among all the hotels I went, this is the coldest among all!!! 2. Unfunctional radiator The radiator which warms the room is behind the curtains to when you close thecurtains at night, the warm weather would go outide. So cold nights!! Useless!!! 3. 2 twin beds sold as king bed They charged us for king bed when they put 2 twin beds next to each other. You cant even sleep in the middle as it is so uncomfortable. 4. Small sized trash cans We could not even find the rooms's trash can at first so small can under the table and dont let me start on the can they put at the bathroom sooo tiny.

This place was amazing from start to finish. Every single staff member was incredibly kind and…read moreprofessional, and the room (we stayed in an Atelier Suite) was absolutely perfect. When we arrived, our room wasn't ready yet since we had arrived early for checkin, so we had to wait a bit. We were pretty hungry at that point, and since our room wasn't ready, the app for ordering food wasn't working for us. But the guest relations team stepped in, took our order personally, and made sure the food was delivered right after we got into our room. Honestly, they couldn't have handled it better. The location is also great, with a beautiful view of Milano Centrale station. Without doing any research, we were able to hop on the airport shuttle and get dropped off just two minutes from the hotel, which was incredibly convenient. Breakfast was amazing too. They even had a DIY juicer, which I loved so much I actually wanted one for my home. I'm not even a dessert person, but I tried the pastries and they were so good. Everything about this hotel felt thoughtful and well done. The service, room, the overall experience, everything was perfect! No complaints at all. Highly recommend!

What a stunning luxury hotel. I treated my mom to an evening here with AMEX benefits and had a…read moreblast. This hotel is in the perfect location right next to Milano Centrale train station. Upon arrival they took our luggage and check-in was an easy process. The benefits came with a free room upgrade so we decided to wait for a two twin room. We arrived around noon and left to explore. When we came back around 4pm, our room still wasn't ready so we went to their spa. They did send our luggage to the room though. Their spa is absolutely amazing. You already have access to the facilities if you're staying there. They were closing them December 1-10 for maintenance so we were only able to enjoy them for November 30th, but still used the facilities to the fullest. We booked two massages too. My favorite was the salt room. They also had a pool, saunas, and steam rooms. The privacy was next level, it felt like we had the whole space to ourselves. I also loved the abundance of snacks and water. I booked the relaxing massage and had an incredible experience. If you have time, I highly recommend a massage here. As for the room, it was huge. It was very "modern" 90s. The light switches weren't intuitive. I loved the bathroom! It was also very spacious. We had a courtyard room (Room 342) so it sorta felt like we had a room with no windows based on where the window was placed. The beds were fine. We made the most of the room and enjoyed our stay. The complimentary breakfast was phenomenal! There was a HUGE variety of choices for all types of breakfast from sweet to savory to all around the world foods. We adored breakfast. We ordered our coffees (love that they had non-dairy options) and then enjoyed the buffet. The hotel was so charming during our stay, not only because the incredible staff, but because they had all their Christmas decorations out. The tree at the lobby was so beautiful (someone had a photoshoot in front of it). I'd recommend staying here for a night.

We stayed here 3 separate times on our tour of Italy and Germany. The rooms are comfortable, the…read morelocation is excellent and best of all, the staff is top notch. Shout-out to Ricardo, Omar, and Arash for being so helpful and friendly.

Stayed here while in Milan and thoroughly enjoyed everything about this place. First and foremost…read morethe rooms were quite large compared to others we stayed at and they were completely up to date. The free WiFi was nice too as communicating via Instant Messenger and Facebook was our only real way to contact people back home in the States. The complimentary breakfast was very good as well. Most places we stayed at offered very little (some cheese, salami, cereal), but these guys had pretty wide spread breakfast offerings.

It is a 2 star hotel after all so giving it 2 stars is fitting. Stay here for 3 nights in early…read moreSeptember. I will not be choosing to is hotel the next time I visit Milan. Pro: clean sheets and good proximity to metro stops and shops. About 15-20 mins walk from the main train station. Friendly 24 hrs staff. Provided water and some snacks in the room. They also helped call a cab on the day we were leaving. Con: very small room. Barely fits one full size bed and a desk/chair. Small bathroom. Musty small in the room and in the bathroom. Sometimes smells like vinegar even the towels have a strange smell. Not sure why/how. After shower even with the fan on all night/day, the towels never seem to dry.

This hotel is conveniently located close to downtown and central train station. However, the…read moreestablishment is very old and lack of maintenance, and the tiny two person elevator is so slow and scratchy. Their cleaning job for the hotel room is very floppy, hair from previous guests left in the room and drawer, let alone unfinished water left in the cup on the counter top and dirty black dots in sheets in the bedroom. The bathroom is so mold on the wall, and body wash and hand soup are the only supplements provided, and you have to prepare all the rest yourself. For instance, their hair dryer is barely even working, which stops every few minutes, and you have to wait for it to cool town to start again. Overall, not a good place to stay.

Albergo da lavoro solo per poche notti…read more Hotel for only job travel. You can use it only a few nights.