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    Acacia House Getaway

    1.0 (1 review)

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    5 years ago

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    Kelso Beach Rentals

    Kelso Beach Rentals

    1.0
    (2 reviews)
    3.8 mi

    BeachDaze#2 Stayed June 2022…read moreCheck out Google reviews. If I could give this place a zero, I would. Any good reviews or pictures are bots, don't be fooled. Do not waste your hard earned money. This place is a DUMP. The absolute worst. This was suppose to be our families vacation beach house. We rented from Sunday-wednesday and only stayed ONE night. It was not as promised. It was BAD. It was just short of ROACHES AND/OR BEDBUGS. The place was absolutely disgusting. The worst I have ever stayed at. We travelled from different areas of the country to be together with a local Erie resident that asked to see the property ahead of time. Now we know why they didn't allow them in early. This is a second floor rental. The flooring is uneven and difficult to walk through for anyone with vestibular, balance, or vertigo issues. The deck bows and is unstable. The place was advertised a 3Queen, 1 full and two twins and a queen air mattress. There is no carport. You had to pay an additional $10/day to park. We contacted the managing company as we had just spent $400 on groceries for the family and had Nothing to cook on or with. The pans are destroyed Teflon. They came Tuesday after our complaints and cleaned the oven which doesn't work and dropped off new pots and pans. A little to late. You have to hold the plug into outlet for microwave to work. The grill had animal fur on the inside. GROSS. We were shorted a queen bed. The family room furniture was stained from dirt on arms ( see pics). They charged $200 for lines that were stained. Half the outlets don't work and the AC units have BLACK MOLD GROWING IN THEM.The stove had two burns that didn't work. And the oven didn't work.

    Our main concern with regard to the manner in which the property was "managed" was solely based on…read morethe complete lack of communication/response from the day we arrived. We had absolutely no one to contact regarding concerns we had, which became major issues for us later on. The short and sweet of this review is : This was the absolute worst accommodation experience we've ever had - some due to communication/customer service, most due to the property itself. When we arrived on Monday, parking became an instant concern. We were not listed as renting for the week, but I was able to convince the guard that we were. He had no interest in seeing any receipts as proof of property rental. Then came the parking cost surprise (you won't be warned - but be prepared to get nickel and dimed). We arrived at the rental a little early, and simply wanted to know if we could gain access - respectfully, looking for you or the owner's permission to do so, we called and emailed. As a result of not getting a response (a common theme), we waited outside until it was our time to go in. It was 90 degrees that day... We didn't have a response until Tuesday - more than a day later. - No Wifi (Very poor reception in the apartment) even though we paid for the service via rent for the entire week. We actually had to ask a neighbor who was kind enough to share her WiFi password. Try to not feel embarrasshed doing that. - There was sand in my bed (and others), and a necklace laying on the sheet of the bed, under the blanket. Were the sheets even changed/cleaned as part of our purchased/rented linen package? We ended up visiting Walmart to buy our own sheets for the week just to be safe. - Parking pricing is completely different than what's listed in the binder in the house (pictures attached), and there was apparently no communication with security advising of our arrival. - The bedroom ceiling fan was unusable as it seemed like it was minutes from shaking itself off the ceiling and decapitating someone. - The bedroom window wasn't lockable! There were no latches (they were removed) on the window which prevented us from keeping the apartment secure. - A 3-4 inch stream of water ran from the window in the back right bedroom, across the floor, thru clothing I had lying there, and then down thru the wall. I don't know where the water ended up, but there was a lot - and yes, the window was shut. Each time it rained, there was water. It rained a few days. - The back bedroom smelled musty/mildewy the whole time - likely from all the water flow. - You could literally hear EVERYTHING from the apartment below - which started on Thursday. EVERYTHING!!! We had to tell our kids that the water pipes were banging (no pun intented) inside the walls. Thankfully they only banged for a couple minutes. - The door handles were close to falling off. - A "damage insurance fee" was paid, but stuff was damaged and not repaired before our move in - which was a complete waste of our money. - Light switches were missing knobs. - The flooring in the entire place is on a slope. This made sleeping in the back room bed interesting, as it too was at an angle. - The mattresses were some of the most uncomfortable mattresses we've ever laid on. We literally hated when it was time to go to bed because we knew how much our sleep would suck that night. - The back left bedroom mattress was acceptable, as was claimed by my son. - The furnace may have been the loudest furnace on Earth. The location of the air inlet, as well as the accordion style door in the bedroom meant you could hear it's thunder all day, and all night. - The TV was mounted in the far left corner, flat on the wall, as viewed from the couch - and canted at an angle. I've never seen this! It didn't matter either way, as the furnace was so loud, and the TV service (box resetting constantly) was so intermittent, that it was nearly impossible to just sit and relax in the evening and watch a little TV before we dreaded heading to bed. - There is a gas pipe sticking out of the floor. Watch your toes! - The futon was old, and worn. It was NOT clean, and it was NOT comfortable to sit on. I suppose the lack of comfort on a futon is to be expected, however. - The showers were moldy/not clean. The mat in the shower had sand under it - sand from prior tenants, I'm assuming. - The listing stated there would be an air mattress, we saw no air mattress. - The "private" beach was covered in sheared aluminum cans and lightly buried garbage - as well as a TON of logs. - Neighbors referred to the property as a dump - they weren't far off. This made for alot of awkward moments when we saw each other. In short, if you want to stay in the most miserable accomodation you can image, and pay top dollar - rent the South Shore Beach House. If you want something better, there was a trailer park up the road from the beach that had some availability.

    Photos
    Dust Beachdaze#2
    Dust Beachdaze#2
    Kelso Beach Rentals
    Kelso Beach Rentals

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    SpringHill Suites by Marriott Erie

    SpringHill Suites by Marriott Erie

    3.6
    (67 reviews)
    1.1 mi
    $$

    TERRIBLE. I mean, really bad. Disgusting. Dark, dirty, Internet out for 24hours, awful service,…read morelack of staff, poor lighting, bad odors, coffee NEVER EVER hot, lobby floors / carpet regularly filthy, hair and blood on surfaces and so much more! Prior to 2022, I thought this hotel was the best in Erie. I'd stayed there 5 separate times during visits home in the last decade. Amazing employees. But now? The place has been ruined. I had a weeks reservation and left 2 days early, no refund. Every day was a struggle not to leave and just find a hotel on the under-construction Bayfront instead. Apparently SpringHill Suites was bought out and "renovated" back in 2022-2023 (you wouldn't know it to see the place). They removed the upgraded suites with Hot Tubs and made everything cookie cutter with dark floors, walls, and lighting. It's so dark you can barely see when away from the one single window. I'm not exaggerating. I can only imagine its to hide the filth because they've cut back on all cleaning/staffing. There is only 1 person on front-desk duty at a time and usually a long wait for anything. The Internet went out one day, all day (and night) - and there was no notice or explanation or communication that went out to guests. Many guests were understandably upset; staff did not care. Older guy with gray hair who on duty said he'd made the call to tech support and got a service ticket. I asked if he'd followed up for status - and his face showed the expression of a dumb*ss who'd never think to do such a thing. He really was the worst of them. A sorry sack of worthlessness and sorrow. If he didn't have such a bad attitude, I'd pity him. Bare minimum is the name of the game in this place. Lobby cleaned once a day in the morning, and not thoroughly. Always had to step over chunks of dirt, mud, grass etc. Didn't matter what time of day you'd try the coffee, it was NEVER hot. I experienced this EVERY FREAKIN' DAY. Then I'd ask the front desk for hot coffee and they'd grab a new dispenser from the supply room (a room from which a rotton odor would consistently waft out of). So why is it that staff can't just learn to replace the coffee regularly if it's ready in the back? Not hard to set a timer to put new coffee out every 3 hours or so. Same time every day. Bare minimum effort, that's why. No proactivity and no one cares. Poor manager was only hired 3 months prior they said. Likely a high turnover will continue for the foreseeable future. This place nearly ruined my trip. I didn't let it, but it was a struggle. AVOID this hotel at all costs to demonstrate that we won't just accept nastiness and slop. *NOTE: Upon my arrival, and seeing what the hotel had become and how DARK the rooms were, I tried to cancel the stay. The front desk clerk tried, but had to call the manager who wouldn't allow it because it was a "nonrefundable" reservation.*

    This hotel was very nice, as Marriott Hotels always are. The lobby had a pretty Christmas tree…read more Staff were nice. However, some details were overlooked like a hair in the shower and the hair dryer bag being dirty, on arrival. Also, the TV remote needed new batteries. The shower had good water pressure and a rain shower head. The continental breakfast had a good selection of food, including a waffle iron (but it only went till 9:30am). The bed was comfortable and the room was spacious. The room included 2 beds, a sleeper sofa, a mini fridge, a microwave, two TV's, and a Bible (in the dresser). The TV had a good selection of channels (Hallmark, Freeform, GAF). I liked that there was an extra sink and mirror outside of the bathroom, which made it easier for everyone to get ready to leave in the morning. There was a pool on site but we didn't use it, due to it being a short stay. The elevator was poorly marked (on the 3rd floor), as in there was no overhead sign pointing it out from a distance.

    Photos
    Great American Christmas on TV in my room
    Great American Christmas on TV in my room
    SpringHill Suites by Marriott Erie
    SpringHill Suites by Marriott Erie

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    Acacia House Getaway - vacation_rentals - Updated August 2026

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