Dr Ella Shuster is the worst doctor that I have seen! one of my tooth implants that she had known of in my mouth came out of my mouth and she had the nerve to tell me after years of seeing her that I need to go to a periodontists! She had one and he left to live in Israel! She no it only in her own way told me she can no longer treat me but she can't help me any longer! She abandoned me! she is no way as competent as her father not has the skill he had!!!!!? read more

Everyone is so nice here. They are very prompt and you are seen right away. Dr. is very nice! Thank you Academy Dental, you are the best! read more

Academy Dental Care - General Dentistry Near Me - Westfield, New Jersey

I never ever like to write a bad review but unfortunately I am so upset with something that happened today that I have no choice. I do nothing but RAVE about my dentist, Dr. Kobos and Academy Dental Care. Dr. Kobos has always been amazing and kind, always explained things well and always worked with me with any problems that I've had. I've never worried about going to the dentist after finding her. I've referred many people to her as well because I can't say enough nice things about her. Unfortunately after today I feel like I need to look for a new dentist solely because of the office staff! I had called a few days ago because I am in excruciating pain...they said they had time for a cleaning and to have her take a look at what's wrong today at 9:45am. I recently had surgery and I had a complication this morning and was very sick because of it (on top of being in pain). When I left my house I started going to the Chatham office and then remembered I had to go to Westfield. I called the office at 9:55 (I was just a few minutes away at this point) and I apologized for being late and that I was 5 minutes away and would be right there. I wanted to make sure it was ok. The girl on the phone was VERY rude and said "no, we can no longer see you today and you have a balance so I can't reschedule you until you pay it" I said ok, I'll pay it as soon as I walk in the door since I was now 30 seconds away. She continued to tell me that she wouldn't schedule me without paying my balance (which was around $100!...not like I was trying not to pay a $1000 bill!). I explained that I was very sorry that I was late and was totally willing to forego the cleaning and JUST have her look at what was hurting me. She again told me no, there was nothing she could do for me and this continued in circles so I then asked to speak to someone above her. Well, Danielle, the office manager was JUST AS RUDE if not worse. She jumped on the phone and before I could even speak she said "hi, I understand your situation but we can no longer see you today. We expect people to be on time and we can no longer fit you in". So I again nicely tried to explain to Danielle that I was supposed to be having a cleaning at that very moment! That the dentist would have come in to take a look at my pain after my cleaning. I would have easily been in the chair for another 15-20 minutes if I had been getting the cleaning, so ALL I wanted to do was come in, not get the cleaning and just have Dr. Kobos check the unbearable pain I've been having. Danielle then proceeded to tell me that there wasn't even a chair for me because the person behind me came in early so they took her instead of me. I then replied that would that not then mean that persons appointment would now be available? She again was VERY rude, snapping, slightly raising her voice and went on a rant about how many hygienists, dentists, the schedule and how if I'm not on time it's my problem etc and I can pay my balance and then they'll talk about rescheduling me. At this point I was BEYOND frustrated. I told Danielle that I will just find a new dentist and I hung up. Mind you I was sitting in front of their office this entire time!!! I am STILL in pain, I now have to find a new dentist to address this as soon as possible and honestly that is awful because this has nothing to do with Dr. Kobos, but I will not deal with an office staff like that. They were rude, condescending and frankly could have cared less that I am in extreme pain. I don't know if the same women work in the Chatham office, I have never had a problem there and they have always been nothing but nice and accommodating. If there is a different office staff in Chatham then I would possibly consider going back because of how much I like Dr. Kobos. Danielle as an office manager should learn how to be more professional, I can't imagine either of the dentists there today would have been ok knowing that a patient in a LOT of pain was turned away for being 10 minutes late, calling to apologize and willing to forgo the cleaning. read more

The best dentist! I have been coming here for 2.5 years. I come every 6 months for my routine cleaning and a few times a year for Invisalign trays. Dr. Shuster is so nice and amazing at her job. Everyone is super professional and very friendly. The rooms and chairs are very clean. They do a great job at making you feel super comfortable in that chair. Highly recommend coming here! read more

Academy Dentist in Chatham NJ One of the most wonderful doctor and nurse staff. They are all great Thank you caring read more

I went to this dentist since 3rd or 4th grade. Back then, I've never had any significant issues. Unfortunately, there were a few years when I had to go see another dentist as a result of an insurance transition in the family. But after another insurance transition, I was back to seeing this dentist. I was really glad to be back here. Why you may ask? Here we go with my recent experience! (I've been here twice ever since the final insurance transition took place.) When we walked in, we were greeted by the receptionist. She made myself sign a few forms. Then I was told to wait. After a 10-15 minute wait (I'm never in a hurry for something like this.), I got called in by one of the assistants. Speaking of the assistant, she maintained a positive attitude throughout my experience. She was the one who actually provided the basic teeth cleaning service. You see, at my other dentist, only one person (the dentist himself) provided the basic service, while other patients had to wait. But here, one assistant provided service for a patient, while the main dentist tended to another. That was a good way of cutting down on other patients' waiting times. After I was done, I was sent to another room to be inspected by the main dentist. We briefly conversed, and then I was examined to make sure the proper services were rendered. This part was done in a very short period of time. Then I was cleared to leave. I'll never forget the one time when I was presented with a record of my last visit before being switched off by insurance, which was when I was a little kid. It has been a long time! What I really liked was the main "cleaning" machine that was utilized for my basic service. Instead of using the old "nozzle" machine for cleaning each tooth separately (previous dentist), they used one that "blasted" (or sprayed) a dental solution all over your teeth. Unlike the old machine, this cleaning process was completed in a shorter period of time, and felt very comfortable. Now this was modern technology at it's finest in regards to positive time efficiency and comfort. Just keep in mind that parts of your face may get covered with that dental solution and you may feel water drip down your neck during this process. But hey, this is all in good favor! If that machine isn't enough to make you feel comfortable, then how about the TVs? Each room for dental procedures had a TV inside for you to watch while having your teeth cleaned. You could watch either news or food programming (I don't get cravings when watching food shows on TV). It definitely wasn't like that at my old dentist. Upon being cleared to leave, I received a bag that contained a premium toothbrush, and samples of toothpaste and dental floss. This was awesome! They do have a small parking area, which isn't a problem. Overall, I'm very happy to be a patient for this dentist. I highly recommend coming here. read more

I highly recommend Dr.Shuster she is very knowledgeable and an excellent Dentist. My husband and I needed extensive work done and we are very happy with the work. She discussed all procedures in depth and made sure we understood. The staff is very professional and friendly. read more

I have been going to Dr. Ella Shuster for some time now, and she is absolutely awesome. Dr. Shuster's absolute attention to detail is unmatched by any doctor of any field I have ever been to. She is ultra kind, ultra positive, and ultra compassionate. Always smiling, she's also extremely patient, and very personable. She always asks how my family is doing, and I love talking with her about science and good television shows before we start. The work she has done (and it's a lot) has been painless, and beautiful. She's practically an artist. She's not over-aggressive with her treatment, and she won't push anything on you that you don't need or don't want. It's important to note this is a family practice. Her Dad started it, and laid a great foundation. Her Mom runs the office and is always kind and understanding. Her receptionist Effie is always asking me about how things are at my work and how I'm feeling. She really cares. And Dr. Shuster only hires the kindest assistants. The hygienist, I can never remember her name unfortunately, is awesome. She's a very nice Polish woman who is very detailed, attentive, and you will get the best cleaning of your life. As a kid I had horrible experiences with a dentist that resulted in poor or no dental care for most of my life. I can affirmatively say that Dr. Shuster has completely cured me of that. I actually look forward to going to her, cause I know not only am I going to get excellent dental care, but I know I'll be smiling and in a better mood when I leave from the really positive environment she's created at her practice. read more

Dr. Ella Schuster at Academy Dental Care is the best! My only regret is that I didn't find her sooner and could have saved thousands on other dental procedures. She replaced my old post and crown for a dental implant, set me up with veneers, and whitened my teeth. My smile looks like a million bucks now. Cosmetic Dentistry is really and combination of art and science and she's a Picasso at it. She also spent a lot of time tracking down replacement parts for my old crown. But what most impressed me about Dr. Schuster is she took the time to explain things thoroughly and genuinely cared about making sure I was comfortable with the process. read more

I just moved to the area about 2years ago and had been looking for a dentist. I received exceptional service and advice and the best teeth cleaning of my life - thorough and detailed. I'm extremely particular of my dental care having survived an awkward period in my youth with 4years worth of braces, I take my teeth and smile VERY seriously. Not only was the staff extremely knowledgeable and professional but they did not "sell me" on anything or push treatments that I did not need. I look forward to making this Dental Clinic - the dentists of choice for me and my family. read more

Dr. Shuster is amazing!!! She has taken me in for three last minute emergencies, one of them being on New Year's Eve. She is incredibly talented, knowledgeable and kind. I feel like I've never been in better hands. I never have to wait and her tvs always have Friends on. Her mom and the rest of her team are are just as nice. I highly recommend Dr. Shuster! read more

Dr. Shuster did an AMAZING job on my veneers. The fit and look are exactly what I wanted and she made the entire process super easy. I would recommend her to anyone looking for a great dentist. read more