Nice clean cut business like bank personal! Pleasant and professional! I always go in there even if…read moreI have closer location I always choose that one. Thank you guys!

It take more than 20 minutes of phone time to talk to a real person so I can find the branch Number…read moreso I can insure a notery and cd officer is available when I plan to arive in Jacksonville since there are no branches in St Augustine. The phone system is not user frendly and waists way too much time!!!! The Bank services are great but their phone system is terrible!!! might as well not even have a phone service just either they are there or they are not. the drive is almost lesst time spent

I have used TrustLine Mortgage for years for both my personal properties and investment properties…read moreand they provide superior service. They are exceptionally responsive both in the pre-sales initial qualifying process and then of course during the actual purchase process. I had used them when I was local in Jacksonville but I recently moved out of town and I still used them for a new home and everything went great, I now have a beautiful new home thanks to TrustLine. As far as the other negative review about not knowing where a closing is, that is clearly the Realtor's responsibility, not your Mortgage lenders. TrustLine worked great with all parties, my Realtor, Insurance agent and myself. I look forward to working with TrustLine again in the near future for my next investment property!

Worst service in Jacksonville, I would highly recommend not using this company. The biggest problem…read morethey have is lack of communication! They don't talk to each other in the office and they don't let their client know anything! They didn't even tell me where the closing was. My wife and I showed up at their office and were informed the closing was somewhere else, luckily it was in the same building. Everyone I had been dealing with were out of the office when my closing was scheduled, and no one even stopped in during the process. I used them to try and keep my business local, should have used and internet company. Never even got a thank you for my business. And the bonus to all this is they lost two pieces of sensitive information, including a copy of my w-2. If I have any issues with identity theft I will be asking them how they plan on fixing it. Would not recommend to anyone!!!!!

David and the Prime Lending Team made the entire process extremely simple. From the first…read moreinteraction with David, who explained everything in detail and ensured that I understood all the steps in the home buying process, to the timely updates and reminders. Prime Lending has a variety of home financing options to fit your unique needs and they will provide a loan that best suits you. If you have been thinking of buying a home my advice is to give David and the Prime Lending Team a call and start your home buying journey.

David Wakefield and team were extremely attentive and easy to work with. They were trustwothy and…read moredependable. Helped us with our obstacles. They provided easy direction and followed up during the refi process. We received a lower rate at closing than we were expecting which was a great surprise. HIGHLY recommend!

For whatever reason, this business got ahold of my mailing address and repeatedly sends me large…read moremagazines, clogging up my mailbox. I have asked to be removed multiple times but they still persist.

**Owners Beware!** Do not hire Florida Homes Realty and Mortgage Property Management to manage your…read moreinvestment. I hired them at the end of August 2024 after receiving orders to the West Coast. Mickey found a tenant for my house, and they paid on time. However, Mickey failed to provide basic oversight of the lease agreement, as he did not monitor the property at all. I received complaints from people I knew about the condition of my yard and the several cats and dogs being kept on my patio. I learned about these issues on September 10, 2025. The lease was up for renewal in October 2025, so I contacted Mickey. He informed me that he had sent the lease renewal to the tenants the same day, but he would let them know that a walk-through was needed before I would sign. If I hadn't received an anonymous tip about the tenants, Mickey would have allowed them to stay without conducting a walk-through. When he finally conducted the walk-through, he reported that the house needed touch-up paint and the carpets needed shampooing. I requested that Mickey perform more frequent checks on the property, but he refused to do so. I eventually fired him. My new management team advised against spending money on carpet cleaning; instead, they recommended gutting the carpets and repainting the entire house due to blackened, dirty walls and a strong odor of animal waste. I flew back to Florida from California on October 17th, 2025 to assess the situation and found the house looking abandoned from the outside. Weeds had overtaken my sod and grown up the center of the driveway, and there was a pile of trash and furniture in my front yard. I knew the condition was worse than expected. Upon entering the house with my aunt, uncle, and brother, we could barely catch our breath due to the overwhelming smell. Even with the AC running, it took gutting the floors, repainting the entire house, sealing the concrete with Killz, and using an ozone machine for four days to make it livable again. I ended up spending $11,000 on repairs to fix the yard, toilets, walls, floors, and screened-in porch. This included taking time off work, renting a car, and paying for lodging, as well as doing most of the work myself. The company's owner, James Angelo, refused to make amends or return a percentage of the management fees. I paid this dishonest and ineffective management company $2,382 for their lack of service. I could have accepted a check each month, saved that money, and flown out more often to check on the property. James Angelo not only denied any refund of fees but also failed to provide an itemized list explaining why they were entitled to keep 100% of the $2,382. I wasn't asking them to cover the damages, nor was I asking for all the fees to be returned. However, they only met me about 40% of the way on their end of the deal. They should reimburse me 60% to rectify the situation. Since they refuse to do so, I will definitely warn others never to trust them. Unless you want to be a slumlord, stay far away from them. The financial loss and personal inconvenience I suffered are beyond measure.

American Home Funding! I do not even know where to begin with this amazing group of people. From…read morethe moment that we started working with them (As referred to us by SEDA Homes) they offered a high quality of expertise and experience than previous mortgage lenders had greatly lacked in. Being a disabled military veteran and utilizing the VA loan, they ensured that all my questions were answered on the spot and quite frankly, did a miracle at getting my family into our new home. Being at the peak of our budget, we found a brand new SEDA Home that was our absolute dream. Unsure if we would get it due to our finances and previous struggles with our transition from the military, they offered endless positivity in the situation and took away the stress and anxiety that is normally associated with the home buying process. We started in January 2017 and closed the first of March 2017 at over 45% of debt-to-income which is almost impossible to get. However, they made it happen and did it with ease. Using the VA loan and having them work with us every step of the way, we were even able to close with no money down. Would recommend American Home Funding to any Veteran and any person looking to purchase a home. Thanks a million from The Bennett Family and our new forever Dream Home!

Your ENTIRE team was great from start to finish. My loan officer was brilliant and extremely…read moreaccommodating. When shopping around for houses, you and your team were always willing to provide a clear picture of where the houses stood financially and this was instrumental in helping me narrow down what worked and what didn't. You guys exceeded our expectations and we would HIGHLY recommend The Heckman Group!

From the owner: $15,000 Down Payment Assistance $2,000/yr Tax Credit…read more$500 Community Heroes Credit We handle FHA, Conventional, VA, & USDA mortgages. Ask us about Offer Accepted and the $2000 per year Mortgage Credit Certificate program

I've had the pleasure of working with the Halvorsen team for nearly 9 years, through three new home…read morepurchases and one refinance. Each time, they've gone above and beyond to make the process smooth, transparent, and stress-free. Their consistency, professionalism, and genuine care have earned my trust, and I wouldn't hesitate to recommend them to anyone looking for a reliable partner in home financing. Thank you Daniel and team!

I am a realtor that was selling a property. The loan officer Will wasnt transparent or on the ball…read morewith assuring the transaction went well whether it worked out or not. Due to loan officer not communicating consistently the deal was extended 3 times due to issues with the qualification where the loan officer indicated the candidate was qualified and everything was fine. Then the day before closing at 5pm he communicates the candidate doesnt qualify. He didnt disclose there was an issue prior at all. Not even say there was an issue but led to believe everything was fine. It felt like us as a group was lied to as there is no disclosure policy saying that the loan had issues and this may not work out. That is not privacy issue at all. He didnt even indicate that. Sellers and Buyers beware as this was a very bad experience and noone should come to the end of the line to be able to close and then day before closing not even 24hr notice to say things are not going to work out or even disclose we have issues much before this time. This simple VA took 60 days and the loan officer had more than enought time or their underwritign to have an answer before this disaster of an outcome to waste a sellers time and money of making repairs of $3000 for VA Loan to come to a conclusion of not qualifying. Watch out as this team and loan individuals will be a red flag for my next seller or if a buyer suggest using this group at all. Im an MLO and Realtor and Appraise, so I have experience on all fronts of the transaction and this was a disaster of non transparency and leading with false information.

I have owned 4 previous homes and never have I had such a smooth closing. My realtor Ashley was…read morethe best. The team at Sharp Mortgage were unbelievable. They made everything flow. The closing journey was easy and I recommend having this team behind you on your next or first home purchase.

Best Mortgage company in Jacksonville. Owner has been in business for 33 years! Great team and…read morealways trust referring people to Sharp Mortgages.