Couldn't be more pleased with the experience my fiancé and I had the the Coady Team! They were with…read moreus every step of the way and despite the tight deadline they made it happen without any delay! As first time home buyers, we had plenty of questions, not only did the team answer them, but they did so promptly! I have to say out of everyone involved in the process they were the easiest to work with and very personable! Would highly recommend!

My husband and I worked with Matt Houston on the PrimeLending team during our home buying process…read moreand we are both so glad we did! He was prompt, professional, thorough and patience. He made sure we understood everything and was there to answer any questions we had, at any time of the day or weekend. We highly recommend Matt Houston and PrimeLending team! Thank you again for everything!

I bank with multiple institutions and Navy Federal is one of my favorites to work with. They are…read moreone of the few banks that still offer same day replacement debit card issuance. I visit this location often when I am in the Katy area. The bank is typically not packed and am quickly assisted by a bank teller or Personal Banker. As soon as you walk in you are greeted by a bank coordinator that helps guide you in the right direction which is a nice touch. If you're eligible for a Navy Federal Bank Membership I highly recommend it.

The Village People are usually here, banking, because they're always "in the navy." When they're…read morenot here, they're staying at the YMCA. Not my favourite bank by any stretch of the imagination, but it's not too bad and gives you an alternative option if you need some local banks to consider. Having said that I could see a lot of service issues arising and not just from the other reviews but from my own limited experience coming in here.

we got a loan in October 2024. 30 year fixed. It was supposed to have taxes & insurance…read more Everything included one payment. Some mistakes were made, It was redone. We went to do the final signing with the notary and I noticed the payment was to low, I told her that the payment was wrong. Something was missing and she said OK we'll look into it. I get my first statement which was due December 1, 2024 the payment still low. I call the loan officer we were working with (Tana goff) and she says oh just make that payment and put the insurance into a savings account and pay it next year when it's due, I had already paid the whole a year in advance, (cal fair plan) That's not what we set up, That's not what we were promised, then our loan was sold, then we received a bill for regular insurance because that was not paid during closing, I called her again. She said oh that must've been an escrow mistake or an insurance mistake. I'll look into it. Never heard from her Again. So I've spent the last two months doing what should've been her job! So starting February 1,2025 I'll make my first payment at what it's supposed to be with everything included, with no help from her! so just make sure anyone you use follows through because I believe she dropped the ball somewhere!

Wow Terri I'm so under impressed with the lack of…read moreprofessionalism and Bull from your company I will never recommend your service to anyone!! First after going through half a dozen different representatives Submitting paperwork numerous time because your staff never communicated between one another. Over 5 months to get simple paperwork done !! Then you telling me " just call me near the end of the month and I'LL take care of the MISTAKE, escrow And I'm sorry for any inconvenience and am sending you a gift card". (All a scripted response) Well no gift card and more BS as you tell me NOW, that I need to contact the new mortgage holder ... Thanks for absolutely ZERO help . And nothing from a difunctional company that takes months just to do simple paper work !! You tell me you're the team leader !! Then learn how to lead, and not just placate Your clients with Bull shit and lies !!!

Jennifer was so great to work with. She has an optimistic outlook and is proactive and very…read morehelpful. I would recommend her to anyone looking for a mortgage.

From the owner: I'm a local Loan Officer based in Katy, TX, and I'm obsessive about making sure my clients…read moreexperience a smooth loan closing. Getting a loan can be complicated. That's why I listen carefully to my clients and collaborate with my loan team to deliver the best loan options for you. You can always count on me to be available for you and properly answer all of your questions!

If you want someone who will truly fight for you and make things happen, I highly recommend Eduardo…read moreand his team at Adame Mortgage. Our situation wasn't straightforward--we have a non-traditional loan due to our business structure, which made qualifying based on business income much more challenging. There were several moments where the deal could have easily fallen apart, but Eduardo and his team always found a way to keep things moving forward. What really stood out is how he set us up for success from the beginning. He made the process smoother for underwriting, stayed proactive, and most importantly--he listens. He is not pushy at all, and you can tell he genuinely cares. More than anything, Eduardo takes the time to build a personal connection with his clients. He understands that this is not just a transaction--it's a relational experience--and he respects that at every step. Eduardo is also one of the hardest-working professionals I've met. He's available when you need him, even at odd hours, which gave us a lot of confidence and peace of mind throughout the process. My wife and I are incredibly grateful for him and his team. We wouldn't be where we are without them.

I highly recommend Adame Mortgage for any homebuying or refinancing needs. We recently worked with…read moreEduardo Adame and team to assist our son in refinancing his home mortgage loan, and we were very impressed with the service we received. The team was detail-oriented and provided personal attention throughout the entire process. They were always prompt in addressing our questions and concerns during the approval process, and we appreciate how they advocated for the best available rate. Despite some unavoidable delays, their team pushed to ensure the loan closed on time. I appreciate all their hard work and dedication.

We had a great experience with Sente. Scotty helped us in so many ways. He is so professional and…read morewas extremely helpful throughout the whole process. Whenever there was anything needed from us he made sure we had it all taken care of in order for the process to move smoothly. I would highly recommend him to everyone I know!

Daniel did an awesome job helping us with our mtg financing and had continuous communication with…read moreus through the process. Very professional and I definitely would use Daniel again on our mortgage financing.

Terrible experience with this branch. Our loan officer was Yani, she was great at first and then…read morejust disappeared after telling us we were approved and she was doing the underwriting on our loan, we then found an even better deal on a home so we wanted to go with that. I then received a letter stating that I was denied the loan. No calls, no updates, nothing from prime lending. I reached out to yani and learned she had no longer been working for prime lending but I never received anything notifying me of this. Prime lending has wasted my time, credit on hard pulls and effort. I've attempted to reach out to prime lending with no response. I would beware of this company.

Your home buying experience is expected to be stressful. With Prime Lending, Dustin made our…read moreexperience easy. Very friendly and easy to work with and extremely knowledgeable. We initially worked with Michael and then Dustin finished up the process. Highly recommended!

Matt is one of my favorite lenders. I am a realtor so if we don't make it to the closing table , I…read moredon't get paid. Matt Houston always get it done. He is truly amazing . I highly recommend Matt. His interest rates are always the lowest I can find. Do not use the wrong lender and lose your dream home. Go with the Batman of the lender world. He will protect your best interest.

You can never get through to speak to someone for help! Horrible customer service. Wish they were…read morenot my lender.

They fail to disclose the costs of re-fi or loan modification and then talk you into it because it…read moresounds like a good idea - not knowing ALL the hidden costs. They take all the fees then sell your loan and no longer have any loyalty, responsibility or any accountability. TERRIBLE!!!!! ( this must be a crime on some level - even if not federal which it is-then ethically and morally) be ashamed Caliber - you should be -