Finally went in to buy a pair of shoes and the customer service was still first-rate. My old shoes…read morewere giving me problems and needed to be replaced. After discussing my issues with them and trying on a couple pairs of shoes, it turns out my previous shoes were too small. Strange thing considering my age, but at some point my feel got bigger by a couple sizes. Problem solved. Once we figured out the size issue, we discussed my running/walking and then the real fun began! I tried on 5 or 6 pairs of shoes and was able to find some that feel great. I have a number of miles on them and am very satisfied. They even gave me a free shirt to go with my new shoes. Knowing what I know now, I could buy my next pair of shoes online but I will buy from Varsity again to support the great service I have gotten.

I have been buying my shoes from varsity sports for many years. They have always been…read moreexceptionally helpful. That has not changed., I have exchanged these shoes a minimum of three times each time I have had the same difficulty with the shoe. Lack of support lack of fit. I don't believe it's the staff I honestly believe it's the manufacturers. In the future I will need to find a different shoe and since I have been through all that they carry in my size I will need to find a different source. If anyone would like 2 pair of slightly worn, 3weeks old new balance, please text me at +1504312274. First come first served. size 13/2w I was told after my 3rd return that they would not/could not exchange again. Not sure why because I was not given an explanation. If the shoes don't fit they don't fit.

Great service every time. Also, there's a treadmill to run on, and two very silly shop dogs, and…read morebeer on tap, and you get a store t-shirt with every sneaker purchase. 10/10 all around.

Called this store today to see if a certain shoe was in stock, it was so I rushed over before they…read moreclosed-- certain hours due to Christmas Eve. This was my first time visiting this store although I've passed numerous times. Walked in and everything was a breeze, the gentleman remembered me from calling and had saved the shoes. I tried them on and went ahead w| purchase. Also received a free shirt w| that shoe purchase! The sweet lady at the register said I made her day because of my name.. made me smile! I had to take my nine month old so I had a car seat w| me. On the way out I was helped w| the door since I had the baby in my arms. They have the two cutest dogs too. I'll definitely visit again for all my running shoe needs!

I order firearms and optics online very often and have never had anything less than the best…read moreexperience possible. The orders are fulfilled and ready for pickup prior to the estimated date when ordered. The hunting department staff are the most professional, friendly, experienced, and helpful individuals in the vast majority of retail businesses. They even mount and boresight optics for free on purchases made from SW and also offer firearm cleaning services. I would really like to send a special thanks to a young man named Ben, who takes the time to make sure all of my optics are mounted exactly to my preferences.

I visit the gun range regularly and own plenty firearms, i am introducing my fiance to firearms, we…read moredecided to order her a CZ online and pick it up from SW. The experience was horrible! Keep in mind my fiance doesn't know much about the mechanics of the firearm, this is why we picked this pistol to get her started. This clerk starts asking her to rack the slide, drop the magazine, what type of bullet does the pistol use, how many rounds does it hold, who makes the firearm? She answers most of his questions and handled the firearm responsibility but he told her it was a "red flag" because she didnt know all the questions he asked and he personally thinks she is buying the gun for me!! Then tells her this isn't a "starter pistol"!! I ask what is a starter pistol? And ask for a manager, he states he is the manger! Then a lady i have worked with before says she is the manager!! I have helped all my daughters and other friends and family buy firearms and get trained. This experience ruined my fiance experience buying her first firearm. Needless to say I won't EVER buy here again..

I went to fleet feet hoping to get a more expert opinion than the internet's about the recent foot…read morepain I've been in. Richard took time listening to my issue, completing the foot scan, explaining the results, and then finding different shoe options for both me and the friend I brought with me (she had a different foot issue). He was incredibly knowledgeable about the nuances between the different shoe options. I appreciated the patience and the time he took to find the right shoe to help my feet!

My podiatrist recommended getting the volumental foot scan and walking shoes at Fleet Feet in…read moreMetairie. My husband and I went at different times. We had different sales people with the exact well-trained sales approaches. "I refuse to sell you a pair of shoes in the size you are requesting." I heard other customers being told that in the store while waiting. I said my shoe felt too large and I could fit my finger behind the heel, I was told that's normal and we have $50 inserts to make the already expensive shoe fit better. My husband chalked it up that he made a bad decision in buying shoes a little too big that cause him to stumble when walking an inside track. I went back to Fleet Feet 1 day past the 30 day/month policy to exchange my shoes because after walking in them 4 times on an inside track, my foot started flopping around in it. I've always worn a 5 - 5.5 and even with realizing my narrow feet got larger with age, I was placed in a size 7. The salesperson could not help me out with an exchange mainly because of the return policy time that was shortened only a month prior to my purchase, and besides they didn't have any size 6 Brooks for the exchange. I went to two other "reputable" shoe stores who measured my feet traditionally. I was told by both stores that I should not be wearing a shoe larger than a 6. So buyer beware. We truly believe that our local Fleet Feet store sells whatever is in stock and we both will know better from now on. It may be great for runners, but not for basic walking.

This is the tiniest little store, but when you walk in it's like being at the Weasley's - there are…read moreis so much stuff, fun, and knowledge in this store you really wanna plan for the adventure, not the shopping trip! Stopped in for some Darn Tough socks, but I love shopping here for whatever the hiking trail requires...Salomon boots? Check. Osprey pack? Check. Smiles and smarts and enthusiasm for the outdoors? Yep, they got that, too. Seriously, come check out the crew at Massey's Northshore, they have the gear you crave for the fun you're having!

Awesome store, quality good and super friendly knowledgeable employees who made it feel like expert…read morefriends were helping you find what you needed. And for the 2 items we asked for that they didn't have, they directed us to other stores and brands so that we could find what we needed. We'll definitely be going back!

Great, wonderful place. Always there to help you in anyway to make sure you are truly outfitted…read morefor any appointment or occasion. Thanks Joe and company

Joe's has the most wonderful selection of shoes and the nicest sales team. Their sales team is very…read morehelpful and patient. They are never afraid to make recommendations to help find the perfect shoe! The gentlemen's suggestion to try Oofos has been a lifesaver and I've sent friends and family to Joe's to buy these incredible shoes. I love Joe's and shopping local is very important to me.

Super pumped about Varsity Sports opening the Lakeside store. I've been to the store on Magazine…read moreSt. multiple times and couldn't be happier with the knowledge and customer service at both locations! Please do yourself a favor and opt for Varsity Sports next time you're in the market for shoes or active apparel. Varsity Sports staff will take care of your every need and fit you according to what YOUR needs are. They will provide the absolute the best options for YOUR specific situation. Hands down the best customer service you will find in town!!!!

I was in dire need of a pair of everyday running shoes that could take a POUNDING and the sales…read moreassociate pointed me in the direction of the Hoka brand Arahi 6 runners. Well needless to say they were not for my feet at all! After 2 weeks of jammed toes and blistered heels because I was out of town. I returned to the store and they replaced them no questions asked I am completely happy with my Brooks Adrenaline gts 22's. So far I've put 100 miles on them and I couldn't be happier!

I love this shoe store. The staff is very knowledgeable and attentive and the salesperson worked…read morewith me patiently while I finally found a pair of tennis shoes that were just right. It's a little pricey but I felt that it was worth it.

Thank God for this store and the knowledgeable staff. I've been wearing the same style of Danskos…read morefor work for 5 years. New pair every year, but same style. Last year I was told they had been discontinued so I knew going in I'd be trying several pairs, not just for slip resistance but also now that I've developed plantar fasciitis in one of my feet. My clerk was helpful in acknowledging my needs and patient as I tried and walked and asked questions. Satisfied with my purchase and hopeful they'll provide support as well as relief!

i don't even know where to start. the first thing that comes to mind is LIFE CHANGING. no joke. i…read morewish i could give 6 stars!! I get the vibe that everybody there knows a thing or two about shoes, but Marissa is an expert!! And you can tell she genuinely cares about this stuff. I first ventured to this place at the recommendation of a coworker for nonslip work shoes. being 6'4 shopping for any type of clothing is always dreadful. nothing ever fits. and most places don't sell above a size 13. Turns out i'm a 15.5 Marissa pulled out all the stops, took an imprint of my stride to find the right insert for me. i was a little apprehensive because i've dealt with chronic pain for years. been to an orthotic specialist to get custom made inserts that did nothing but make the pain worse. But i trusted the process. she found me a shoe that fit all the specifications that my job required. i noticed the difference on the first shift. on my feet 8 hours and absolutely no pain, it was like magic. nearly 10 years of pain almost completely gone just like that. 6 months later i came back because i felt i was finally ready to start running again and wanted to find a shoe i could trust based on my specific issues. and who's the first person to greet me when i walk in? that's right, Marissa! we weighed all the different options and what might be beneficial in different ways. she even showed me the proper method to tie a shoe to keep the heel from slipping. my first run i knocked out 4 miles and i've done a few more since then. still pain free. the last time i tried to run a half mile i was limping for 2 months so this is huge. and that's why i say life changing. i feel more confident on my feet and ready to start pushing myself to new limits athletically. overall the customer service stuck out, and i did pay a pretty penny for what i got but you really can't put a price on comfort and security.

First time to Metairie store. Salesperson was so rude and not helpful. We tried and tried to buy…read moresomething, but just left. Will NEVER return. So sad. Wish it was a positive experience. Sorry