Urgent care experience was excellent. Brian was attentive and helpful. The staff was welcoming…read more 10/10 would definitely recommend.

Disappointed in the lack of patient care, empathy towards patients and family. Lack of…read morecommunication! Lack of professionalism! The list goes on! Case managers are honestly appalling... HIGH DESERT MEDICAL GROUP IS TEN TIMES BETTER AND MORE PROFESSIONAL!!

Very satisfied with my service from the front desk ladies, nurse and the doctor. I was taken in…read morepretty quickly and was in and out within an hour. The nurse that helped me was very nice and thorough with the season why I was there. The environment was very clean and organized.

Came in about half an hour before the end of the day. Was stopped at the front desk and told we…read moredon't take your insurance. Ok I get that. So I said I can pay cash. No .. you should go up to the ER instead was the reply. They do triage there. Yes I know. They do triage at all ER. They sweetly made it clear they didn't want to see me so I left. Look I get it, you don't want to stay late. But you denied me care. This was a pulled muscle and a cat bite not an ER issue. I was in a lot of pain and couldn't go driving around trying to find somewhere else to go. I spent hours at an ER for a non-emergent issue and paid hundreds of dollars. But I hope you had a nice night ladies.

The doctor, Gonzolo Martinez is very thorough and actually talks to you and you get to ask…read morequestions. It takes a while even when you have an appointment and I believe that's due to the fact he does make his patients feel heard.

Dr. Martinez and Joshua Medical Group are the best in the area. He listens and takes the time…read moreneeded with each patient. There is no rushing you out of the office or not answering all your questions. The office staff is great. If needed he is willing to do Telehealth the same day if necessary.

Dr J seems ok but things ended up on my chart that are not correct I have a hard time hearing him…read morefor some reason and understanding what he is saying I have to keep saying what? He is very soft-spoken but seems nice helpful and makes sure you're being cared for and sends you for a test if something is wrong. The office staff is okay not too friendly and or welcoming I recommend Dr Jenson but not for me

I couldn't even make an appointment. There was an issue with my insurance. Areli at the front desk…read morenever followed up after telling me she would look into it. Now I have to find a new doctor. Says alot about this office.

This doctor was given a bad rap by the news. He is the only doctor who has done anything to help…read moreme with trying to relieve internal nerve pain when most assume I have heartburn, and do not even listen to you or take into consideration 75 year history, he did. I had been to multiple doctors and even changed primary , care doctor to specialist , Dr. Wong, for 2 yrs.in order to try and get answer, but after three endoscopies which showed 3 diagnosis, instead of treatment, he canceled me, and Dr. Kumar Kain actually is a REAL doctor. I am trying to get insurance changed in order to get him as primary.

I have lived in this area now for approximately 8yrs., am 74 yrs. old and have had numerous health…read moreissues I am 74 had cancer, and major car accidents in my history, none of which any other doctor even wanted to know about, they only have 15min., so do not have time for your health history. I have been to in search of a REAL doctor in this area. Dr. Kumar Kain has been given a bad rap, when in fact, he is the ONLY REAL doctor, I have found. I have auto immune and contacted a internal fungus, which I have documentation, lab reports stating such, have been trying to get help to get rid of fungus as through research found it will KILL you, and these 15min. so called doctors immediately say it is acid indigestion,because it is most common. send you to 15 min. specialist who automatically choose the most common, never listened to me, run repeat most expensive tests, then do not even read the results. When I got copies of all my labs etc. I was shocked, I went to Dr. Kain who went strait for the medication to try and rid the fungus, and the med to relieve nerve pain,(not an opiod by the way) Nerve pain is the worst and this has given me much needed relief, No other doctor even tried. If you are looking for a REAL doctor, impossibility in this area, except at urgent care maybe, do not listen to the rumored garbage out there, see this doctor for at least a second opinion, it may even save your life, in my opinion, and I do my research.

Absolutely horrible experience I was there for an…read moreoutpatient surgery which took minutes. For some unknown reason I was intubated and they were so reckless, I left with fat and split lips, as if I was punched in the mouth With one notable exception the nurses were terrible they were unable to find a vein for the IV, but kept trying 4 times, until I told them to get someone else that finally got the IV started While in recovery, I was feeling poorly and asked for some juice or something to eat, the nurse told me I would be released soon and can eat at home. I told her I'm a diabetic and have been fasting for more than 12 hours she then says I don't think we have anything but I'll go check , just before surgery I saw them roll a full cart of food and drinks past my stall, that nurse mentioned they are restocking the food for surgery patients, so I know they had plenty of things to eat and drink, after awhile the nurse came back with just a sandwich and nothing else no juice or anything to drink. It's as if they don't care about their patients Additionally upon arrival I parked and followed signs through a building and down a long hallway to get to a door, which on the other side had someone sitting there saying I can't come in this way. So even though it was difficult for me to walk, she made me go back the way I came drive my car to another entrance and enter the building that way. The management thinks that's an acceptable solution. Rather than having signs asking patients to use another entry, they kept the signs up directing patients to essentially a dead end. No regard to patients with poor mobility.

Well this place is a small clinic. Reminds me of my Dr. Office as a child. I've had great luck with…read morethis clinic. Nurse Practitioner is great . I understand that it's not a mainstream clinic but my medical issues have been properly addressed. I give them a 5 because they have always been up front with me. If I needed to wait I knew before hand. They answer the phone and follow up. The staff is trained and helpful.

Where do I start? This has got to be the worst medical office staff in the AV!! I haven't even been…read morethere a year & they have dropped the ball with every single visit!! Beginning with the first visit, that I waited 3 months for, I was not on their schedule!! Thankfully, one of the staff members remembered scheduling me, however, I waited 2 hours while they "worked me in". They have dropped the ball on prescriptions & lab orders EVERY SINGLE VISIT!! The most recent error was sending the wrong rx to the pharmacy, which cost me $100. Unacceptable the way they rush, assume & quick to give out the wrong info. Dr. DeSilva is wonderful, but once you leave the treatment room after talking with her, nothing gets done!! I've had to repeatedly ask for lab orders & rx's to be sent out. In addition, they failed to update orders in the system. How embarrassing that the Dr has to call the pharmacy to see what the last dosage was because her staff failed to update the chart. Complaints to management & Dr DeSilva were a total waste of time, nothing has improved, it just gets worse!! Moving on to where patient care matters & I'm taking my husband with me!

The worse experience I ever had . I went to this place to…read moreget Botox on my forehead only; and I end up with uneven eyebrows . That not been enough the wrinkle lines stay the same.. when I called to let them know they literally had the nerve to tell me that I was like that. So I didn't even bother to returned the call .. like there is No possible way they have the nerve to tell me that .. this wasn't my first time getting Botox to begging with and no I didn't have so uneven eyebrows with a dent in between them .. completely botched Botox . I will never recommend this place not only for the bad experience but also for not even trying to do something to not accept they did made a mistake.. ! Too bad I can't give them 0 star .

The receptionist is unprofessional. It is assumed that the treatment and attention should be…read morebilingual and when you speak to them in Spanish because there are elderly people who do not speak English, the receptionist is rude and despotic, apart from that they do not have bilingual service, and already in the consultation with the doctor, it is supposed that he sent you medication and it is a coming and going in calls with the pharmacy and the clinic because oh they did not send it, they did not send it well or they do not answer the faxes of the pharmacy so that they can deliver the medication is chaos!.

This doctor shouldn't have a license staff is rude and patient list is fake. Do not come hereread more

They canceled my appt and didn't tell me. Rescheduled and they assigned me a gynecologist. I'm a…read moreman. When i asked how i should be preparing for a pap smear, they actually began to tell me. You can't make this up. I called to renew my prescripts and never got filled. i called to verify lab work ordered and went to LabCorp for blood draw and no order was given. The inmates are running the asylum here.

This place is a joke. Messed up every appointment I've had…read morehere, can't get ahold of anyone. Poor communication between everyone who works there. I don't know how they're still in business. Some of the receptionists seem to help but I think it's the doctor who messes up my appointments. Or poor communication from the receptionists to the doctor. I can't tell.