These guys are truly the best and so professional when it comes to physical therapy…read more I've had to come here two separate times for issues with both of my knees, and Clark has been amazing. He's so knowledgeable and attentive, and you can tell he's super passionate about what he does. The first time I came, I had been having severe pain in my knees for months and months- I got an MRI and found out I had a partial tear in my meniscus and other damaged cartilage behind my kneecap. The surgeon didn't want to touch it so I wasn't given a guidance and it just continued to get worse. When I came here, Clark finally helped me figure out that the issue wasn't even all the torn and damaged cartilage, but that my kneecap was out of place from all my years playing basketball. He helped get to the root of my issue and had my knee feeling better in a little over a month when no one else was giving me any real answers. Clark is also a former college athlete, which I am myself, and having someone who's been through similar experiences and knows how to help my injuries that have stemmed from playing sports made me even more comfortable. All of the PT's here are great- I've talked to multiple other patients and many of them have come back for different issues and gotten the help they needed. Even Alicia who works at the front is the sweetest admin and helps get all the insurance and appointments set up swiftly. Whether you're an athlete, coming off of a surgery or just needing guidance with an unknown injury, the Orthopedic Physical Therapy Associates are a fantastic option for support.

I had been to several PT places in Lakeland before, but this place and their staff are outstanding…read more After an evaluation you are assigned a therapist for the duration of your treatment who greets you at each appointment; the feedback is amazing, then they walk you out. you feel like they really pay attention to you. I will only use them whenever Ineed PT.

Mike Ryan and his team there are fantastic. Mike takes extra care and effort to make sure you are…read moregetting the best medical treatment. Thank you so much for all that you and your staff.

I have been to a number of such facilities over the years and this one is, by far, the best. I feel…read morethat each case is treated individually and not given a cookie-cutter prescription. They have unique equipment as well. In addition, they don't prolong sessions to collect more funds. The people are friendly, professional and make the experience fun.

This is an excellent place to work on ones specialized needs, especially hands, shoulder, neck,…read morefine-motor and balance. They have several PTs and PTAs who are well-trained and encouraging. I experienced great success here. They blend strengthening and massage to coax your issues to better performance. I appreciated being assigned to ONE therapist and ONE assistant who followed my care (Better than Leading Edge or Cora, where I've also had therapy in the last 5 years but both pass you around to many people du jour.) I didn't give 5 stars for two reasons: accessibility-if you didn't plan well in advance, they were not available and you might have a week break between seeing them. (Also didn't like seeing the 2 days in a row rather than spread through the week.) Also they only work you 30 minutes, where others give you an hour for the same co-pay. (Granted, it worked, but I often felt rushed or "just beginning".)

After 7 weeks into therapy I can honestly say overall I 'am not impressed with this facility. I…read morewould have expected top quality therapists working under the esteemed Watson Clinic name. There are a few there that do a really good job, but most spend their time conversing with one another about their personal business and barely realize that you as a patient are their seeking assistance. In particular I was under the care of Ashley England. After several sessions with Ashley I had to file a complaint with the patient advocate department. This isn't something I would normally do, but my last session with her put me over the edge. She talks non-stop with her co-workers distracting them as well from their patients. I continuously had to ask her for instructions for my exercises and how many reps needed. She was too busy talking about Disney and even left to go search on her phone how much a hamburger costs there! Totally unprofessional. The last straw was when I left the session walked back in to ask for the name of the manager in that department and I caught her talking about me with her co-workers in FRONT of the other patients there. This is totally unacceptable and if Watson Clinic allows this kind of behavior with their employees their reputation will begin to falter.

The staff at this facility is beyond incredible! I suffered a concussion and cervical sprain a few…read moremonths ago. When I was referred to them for physical therapy, I was hopeless and depressed because I felt that I wasn't get better. I spent months suffering with constant headaches, neck pain, and dizziness. However, I received several prescriptions from my neurologist for these symptoms, but nothing seemed to help. By the third visit with Therapeutic Rehab Specialists, I was beginning to notice a change in the symptoms from the concussion and neck sprain. For the first time I felt as though I was positively progressing. Dr. T (as I like to call him), has in-depth knowledge and expertise when it comes to dealing with Post Concussive symptoms. In fact, he has written several published articles on the subject. Additionally, he uses treatments like New Calm and therapeutic ice helmets to assist the brain in the healing process. Dr. T and his staff not only dealt with the symptoms of my injuries, but they dealt with the underlying cause of them. They listened intensely to my concerns and medical history, and then created a rehabilitative program tailored to my needs. Because of Dr. T, and his assistant Melissa, I feel as though I have a greater hope for recovery. If it were not for them, I would not have this confidence. I highly recommend them because of the excellent care and concern that they've had for me and their other patients. They treat a wide variety of medical issues from head, neck, back, and sports related injuries. Additionally, they also assist with Post Traumatic Stress syndrome, (PTSD). I truly stand behind my review 100 percent. Furthermore, I wanted others to realize there is hope for recovery after any type of injury. Therapeutic Rehab Specialists was the hope that I needed and found. I am eternally grateful to them! By the way, I was NOT paid for this review. This is a testament of my own experience with this facility

This office is the bomb dot com! I was sent here after a car accident, and they really helped get…read moreme back on track. They're super inviting and incredibly good at what they do. Tony, Melissa, and Erin are the best of the best!!!

Impossible to reach (I feel like they ignored me because I had a groupon), they don't return calls…read moreand I tried for over 8 months. I give up. Wasted my money. Hand & Stone was able to get me in right away and never dodges calls.

The receptionists, who are the first contact customers have with them, are very rude…read more When I called initially I was told--with quite a bit of attitude--that it would be almost a month before they could squeeze me in. Perhaps had I not led with the fact that I had purchased a Groupon for 2 massages, so basically they'd my money whether I came in or not, she would have been a tad more courteous to a potential new client, but whatevs. I asked to be contacted if there were any cancellations, and low-and-behold there was one. The massage was okay--I've had better, but I made sure to tip handsomely anyway since I had planned, reluctantly, to go back for the second massage that I already paid for. Here's the thing that makes me upset: after the first massage I made an appointment for the following week for my second one. I put the date and time into my phone right then. I show up for the appointment, and I'm apparently a day early, but they mysteriously have an opening at that exact time? Someone done goofed, and since I know that I already had something scheduled for the day they said I was supposed to have made my appointment, I'm pretty sure it wasn't me. The kicker is, even though I'm sitting there 20 minutes, having been told the appointment was open, a therapist comes out and, again pretty rudely, tells me there's just no way she can fit me in. She even insinuates that I was lying about having made an appointment at all! I tried to reschedule, but every time she proposed was not feasible, even though I must have told the girl 5 times what my availability is. Rather than apologize for their screw up, they made it seem like I was being difficult because there weren't any appointments that fit into my busy schedule. I'm sorry...who is the customer? It's likely this bad customer service is because they feel like they don't have to extend professionalism since I've already paid (Groupon). It also could be because this isn't strictly a massage place, but rather a chiropractor/rehab/massage place and they make more money from dealing with insurance companies rather than individuals, but either way the experience was anything but relaxing. Screw the second massage. I'm not going back.

I was a patient at Scott Lake recently. My stay there was very good. I was there for 82 days for…read moreRehab. The nurses were great especially Christina and Vee. They went above and beyond to make sure I had everything I needed. The Rehab department really helped me get stronger so that I could go home. Again thank you for all that you did for me.

My mother's recent experience could have been so much better had the staff taken the time to listen…read moreand actually medicate accordingly. She entered rehab with the intention of it being there a short term but it appeared the facility felt they had other plans. Daily inquires were necessary to find out how the evening was, how therapy was going and what medication was given and majority of the time the information was not correct. I have made a number of attempts to speak to management but no one has responded. Communication is lacking in almost all aspects.